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Jeremy Franklin Automotive

(1,424 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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"They did it again!!!!!"

This is not my first time I have purchased a new vehicle from JF. This is now MY SECOND NEW VEHICLE. My salesperson was Jesse H.( He is always welcoming and helps with each time I have come to JF for services. I always bring my car back to be service at the GREAT SERVICE DEPT there. Jim is always helpful when I come in. I also like the reminder service calls I get when its time to bring my car in for servicing. ( Thanks Ms. R) Thanks Jeremy Franklin " YOU HAVE ANOTHER SATISFIED CUSTOMER"!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome!

Salesperson was the best I've ever worked with! Really helped me get into the car of my choice at a price I can work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fusion time

Very supportive group of people, kind, they take the time to make you feel comfortable. Very very pleased! Would reccommend to anyone! Large variety of cars too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another satisfied customer

The salesman was great! He was so helpful in helping me find the right size car and color too. The paperwork process went very smoothly and I appreciated them explaining the topics I wasn't familiar with. I would recommend this dealership to everyone, I was very impressed and I'm sure others will definitely be too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another satisfied customer

I came in one night and was interested in my perfect truck. I left that night without the truck. Because the payment was to high.Deon hector and Josh worked the my lender to get the payment much lower. Now my truck is affordable. I will enjoy my new ride for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Jesse is very helpful and patient. Buying a vehicle at Jeremy Franklin is a pleasant experience. They take time to get to know you so that they fit you to the car that will be happy owning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought TWO cars in ONE day!

My husband came in to upgrade his Outlander Sport to an Outlander SE and I ended up buying a new Outlander Sport myself! Jesse Hardin was wonderful, as was the rest of the team. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Team

I have bought 2 vehicles from Jeremy Franklin Mitsubishi. I also had my Father, Daughter and sister go see Hector/Jeremy and their team for buy cars. we have all been very happy with the service we received. They don't treat you like a customer they treat you like family. I would highly recommend buying your next car from this dealership. I also only take my car to Jeremy Franklin for service. Their service department is as great as the sales team to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Great experience once again I have purchased several vehicles from Jeremy Franklin since 2002 my sales precious TJ Clark wonderful and awesome I will be for my family members and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied

. This experience was amazing deron and help me with the purchase of my Mitsubishi Outlander I am very very happy thank you guys so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.