Buerkle Acura

I had been shopping between an Audi S4, BMW 335i, and Acura TL for over a year. Cars.com was a very big part of that search. I wanted a sedan with a V6, a manual transmission, and AWD, so there are not many options out there. There is extremely limited inventory for these models with these options so back in February when a 2013 TL showed up at Buerkle, I jumped on it and quickly got into contact with Dennis Andrews. He showed me the car (which I already knew I liked) and informed me that due to a Takata recall (airbag) I could buy it but couldn't take possession until the recall is addressed. He did not have a definitive date of completion but estimated I could take possession by the end of May. I went ahead and signed a contract to purchase and secured it with a deposit. On a monthly basis, Dennis sent a hand-written postcard to my house thanking me for the business and updating me on the recall status. Last week, he called to inform me that the part was successfully replaced and the car was cleared for possession. I picked it up yesterday (May 18) and the folks at Buerkle were very professional and personable. They obviously go through the add-on stuff with warranties, protection, etc. but that is part of the game and I am sure a huge profit center for their business. What matters is that if you respectfully decline, they drop it and move on. I got what I wanted for a fair price, minimal negotiation necessary, and never once felt insulted or otherwise put off by the employees. Buerkle Acura is not as convenient geographically as some other dealerships in the area, but I intend to give them a chance to perform the servicing on my TL as well.

Recently bought a dealer service car from Buerkle. Purchased a 2017 ILX, so far really enjoy it. Worked with Rick , great guy, great dealership. No games. Best experience I have ever had purchasing a car. Look forward to having my car serviced there as well.

Sandy was very helpful in the purchase of my RDX. She was very friendly, informative and made my car buying experience easy. I also worked with Dan in Finance and he made that process very smooth. I would highly recommend Buerkle Acura!