Read reviews that mention:
I was looking for a vehicle that would last me at least 7 years and be very dependable and versatile. I looked at Buick, Chevrolet, Jeep, GMC, Honda,... and Acura. After much research and dealer shopping, I decided to buy from Buerkle Acura in Brooklyn Park. I met with a salesman Dennis Andrews. He was VERY helpful answering my questions and was very knowledgeable of the Acura vehicles. After some serious thinking, I decided on the 2015 Acura MDX. Dennis was very helpful with deciding which options (extras) to pick from, without ANY pressure and quick at getting the purchase written up and ready for the financing team. Dennis also called me a few days after my purchase, and told me if I had ANY concerns or questions to not hesitate to contact him. I have had the vehicle for a few weeks now and I am SO glad I chose the MDX. I could not be happier with Dennis, and Buerkle Acura. My wife has also purchased a Acura TSX from Buerkle Acura.
Thank you for the nice review Keith! We are glad to hear you had such a good experience with Dennis! We hope that you are enjoying your MDX! Thank you... again for your business!
My wife and I recently bought a RDX and leased a TLX and we could not be happier. Rick was an honest and informative salesman who helped us find the cars... that we wanted. He first helped us purchase a CPO 2014 Acura RDX and then later that week helped us lease a 2017 Acura TLX. He made sure we had all of the information we needed and kept us at ease throughout the entire process. Best car guy we have ever worked with. Dan and AJ were both great as well from the financial side and provided a quick and efficient buying process. Great work from everyone!
I had been shopping between an Audi S4, BMW 335i, and Acura TL for over a year. Cars.com was a very big part of that search. I wanted a sedan with a V6,... a manual transmission, and AWD, so there are not many options out there. There is extremely limited inventory for these models with these options so back in February when a 2013 TL showed up at Buerkle, I jumped on it and quickly got into contact with Dennis Andrews. He showed me the car (which I already knew I liked) and informed me that due to a Takata recall (airbag) I could buy it but couldn't take possession until the recall is addressed. He did not have a definitive date of completion but estimated I could take possession by the end of May. I went ahead and signed a contract to purchase and secured it with a deposit. On a monthly basis, Dennis sent a hand-written postcard to my house thanking me for the business and updating me on the recall status. Last week, he called to inform me that the part was successfully replaced and the car was cleared for possession. I picked it up yesterday (May 18) and the folks at Buerkle were very professional and personable. They obviously go through the add-on stuff with warranties, protection, etc. but that is part of the game and I am sure a huge profit center for their business. What matters is that if you respectfully decline, they drop it and move on. I got what I wanted for a fair price, minimal negotiation necessary, and never once felt insulted or otherwise put off by the employees. Buerkle Acura is not as convenient geographically as some other dealerships in the area, but I intend to give them a chance to perform the servicing on my TL as well.
Worked wth Andy Phan to get a car for my wife. He was very helpful and answered all my questions. After talking to him he was able to show me a car that... would be perfect for my wife and my family at a reasonable price. My overall experience was excellent. I will definitely be here again for my next car purchase.
Salesman tried hard to find us a nice used vehicle within our price range.
The purchasing process was fantastic and simple. We got a great deal. Sandy Nobbe and Dan Phillips were awesome. They made the process go very smooth.
I just have to say "Thank you...Thank you...Thank you". Mark Schiller puts customer service on a whole other level. Even though, my situation had some... challenging aspects, I walked away from there feeling like I bought the most expensive car off the lot. Mark and Chris (in finance) invested a lot of time into me. Not once, did I feel like my situation was a burden. I spent so much time there, I feel like I made new friends. It was a very personal experience. Mark went above and beyond helping me. He was clearly invested into making my experience a positive one. He actually cared about the kind of car he was selling me. I never once felt like he was working to make a sale. He was always concerned about finding me the best car he could. To tell you the type of man Mark is...when I gave him a compliment...he gave all the credit to working for a company/person which takes pride in good values, high standards and good ethics. I will never buy a car from someone else. Tears of gratitude spilled out the day I picked up my car. He had it ready for me, like a huge present under a tree. Thank you Mark, Chris and Buerkle Acura.
We worked with Dennis Andrews to purchase a used vehicle and had a great experience. As we were traveling quite a distance he put a hold on the vehicle,... this was a great start to the process and some relief as a couple weeks earlier we'd scheduled a test drive at a different dealership only to find out the vehicle had been sold in the meantime and they had not contacted us. Dennis went over the Carfax, maintenance records as well as the prep work they had done on the vehicle. He was very helpful throughout the process, pulling the vehicle into the service bay so we could get a clear & lighted look at it as it was getting dark out, directing us on the test drive down some bumpy roads as well as the freeway to get a feel for the vehicle and walking us through the purchase. Overall the folks at Buerkle were friendly, helpful and no-pressure sales. I definitely recommend them!
Sandy is a top-notch salesperson and the entire interaction went smoothly. Business office/salesperson were in constant communication with us. Highly... recommended!
I drove over an hour to look at a used Acura. Dennis was my sales person and he was very knowledgable. I also had a trade-in vehicle and got a good price... for that. The car was ready when stated. The inspection was very thorough-thanks for the new tires! The whole process from start to finish went so smoothly. It made the drive worth and I would use them again if I have a need. Thanks!!