King Windward Nissan

Spoke with General Manager (Mr. Caliri) on 2/17/17, which was very hard to get a hold of, regarding buying back my vehicle because the new vehicle purchased had numerous mechanical problems with a recall. Anyway, he said, to buy back your vehicle will cost you thousands of dollars. I am a retired and disabled veteran and will never do business with this dealership again. Lost a valuable customer! Enough said!

Brother drove form waipahu to KINGWINDWARD. He was helped by YOSHIO. When my brother was approached he told him strait out that he was not buying a truck today. He told YOSHIO that he was only there to test drive a truck, get a quote, and order his truck. He also told him that he knew that the truck he wants is not at there lot. I guess after hearing that I guess YOSHIO didn't give a f..... He didn't want to help my brother out, because after the introduction..... My brother asked to test drive a truck 4 times .YOSHIOs response was it was not possible because they we saving the mileage for who ever was buying the truck , also there was not truck to test drive and it didn't matter to test drive because they didn't have the one he wanted. Hello the model he wanted as there. It just was not with the extras he wanted. Ok... F......bull s....!!!!!!! He then tries to sell him every single truck on the lot. My bother tells him no he was not interested. Brother then asks to get a quote and order his truck. YOSHIOs reply is I don't know if he could order one. UMMMMMM Hello......Do you even work there. Also after leaving KING WINDWARD my brother calls the dealership up. Tells them ....... HI IM INTERESTED ON BUYING A BRAND NEW TRUCK. IF I COME IN TODAY WILL I BE ABLE TO TEST DRIVE A TRUCK? SALESMAN SAY OF COURSE. WE HAVE 26 TRUCKS THAT YOU CAN TEST DRIVE? BOTHER TELLS PERSON ON OTHER LINE WHAT JUST HAPPENED. HE SAYS IS THAT HOW YOU GUYS DO BUSINESS THERE? SALESMAN SAYS I DONT! AND I DONT KNOW HOW YOSHIO DOES HIS BUSINESS. WELL FYI THIS IS WHAT YOSHIO DOES. Bottom line bad service, lazy salesman. DOOOOOO NOT GO TO THIS SALES PERSON. HE WANTS ONLY WANTS TO MAKE A SALE. IF WHAT U ARE LOOKING FOR IS NOT THERE, HE WILL NOT HELP YOU. ATTENTION KINGWINDWARD ... GET RID OF THIS GUY. He will make all of you guys look bad.

I went to this dealership after I saw an online listing for a 2014 Maxima SV. The price in the listing was reasonable for that style of car. However, the car was actually the less upgraded S style and overpriced especially considering that the 2016s are already on the lot. When I brought up the inflated price to the salesman he said that anything less than the advertised price would be an insult to his manager and he would not take my offer to him/her. He didn't even bother to find out what I was prepared to offer. In his final act of rudeness as I was leaving he yelled across the showroom floor that the price was generating a lot of interest. While that might be true since it was falsely labeled as the more upgraded style, the car is still on the lot after 6 months so all that interest hasn't led to any sales. Don't waste your time with this dealership. How you are greeted from the beginning is an indication of their customer service and this guy went from barely tolerable to rude and hostile.