Ford of Montebello

Waste of time. Did a test drive had to go to gas station were new truck broke down. Had to wait for 15 to 20 minutes to fix. Told they were going to heavy discount truck but they never did. WASTE HOURS OF MY DAY THERE.

I was searching online for a used Ford Edge but couldn't find the exact model I was looking for until I found the 2024 Ford Edge at Ford of Montebello. I reached out via the site and asked for more info. Julio called and informed me they still had it and we set up an appointment for me to come in. I drove up from San Diego to see the car. When I arrived everyone was extremely friendly and said hi. Julio introduced me to Fabian who was going to go on the test drive with me. Fabian showed me the different features the Edge had and how to use them. There was a great deal on the car and it was brand new. So I told Julio and Fabian I'd take it. The whole process was easy. Julio and I discussed numbers and warranties. I signed the papers with Sandy from Finance who made the process go smoothly. She answered all my questions I had about the papers. This was one of the easiest car purchase I've made. Highly recommend this dealership.

Had a great experience at ford montebello. Ramon was so helpful and help me get the best deal for me.

Services are not completed to customer.. it is acceptable because of the price is good to work out as others.

Drove over 360 miles to get a great deal on a 2024 MACH E GT. Online purchase and spent about 30min to complete paperwork onsite. They got me in and out at the price I wanted.

We were very happy to speak with Jesus Luna a sales consultant. He was very knowledgeable about the vehicle. He was understanding of our all our needs. This assured us we would stay within our budget.

I had a very good car buying experience at the Ford of Montebello. Every one is very friendly and helpful.

Smooth, easy, hassle free buying experience. This is my 3rd time making a purchase at this dealership. All have been satisfying.

CHECK YOUR CAR BEFORE TAKING YOUR CAR OF THE LOT FOR WATER MARKS AND SWIRLS!!! SHAME ON YOU FORD OF MONTEBELLO. They will sell you cars with water stains and swirls that won’t come off. The conditions of the car that was sold to me was not in great condition yet i trusted them that they would fix the problem and they didn’t. I purchased a 2024 Mustang Mach E premium. I was there from 12pm- 5pm finalizing paperwork. Once the car was given to me i encounter a bunch of water stains and swirls on the hood of the car. I explained to the sales rep Jesus that I wasn’t content on how the car looked and i asked to speak to a manager. He said that his manager was busy but he brought out the guy that we signed the paperwork with. I explained to him how dirty it looked with stains and swirls specially on the hood. I made sure i pointed out to him where the stains were and the swirls. He stated that they would contact me so that my car can get detailed. The following day i received a call from someone name Josie and i explained the situation and she said to take the car the following week to get it detailed. They offered to pick up the car and drop it off when it was done. I finally received the car around 7pm and when i inspected the car I told Jesus it looked dirty and he said to reach out to the dealership. I emailed Josie that same night and the following day got a call from her. I explained to her that the car still had some water marks and swirls. She tells me that i Never mentioned to her that there was swirls. I sent her videos of the night i purchased the car to show how nasty the car was and pictures after the detail was done where you can see the swirls. She said she would reach out to her manager and they told me that they couldn’t do a paint restoration on the car. That if i wanted for them to wash/ clean the car to take it in and that’s all they can do.

Great experience on my purchase had decided on a new vechile and appreciate what I got the price was a factor