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Patrick BMW

(349 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Alan Murad, Elmir, and finance manager did an excellent

Alan Murad, Elmir, and finance manager did an excellent job making sure my wife and I were well taken care of and b/c of the +experience will take delivery on M2 from Patrick very soon. Compared to all the other dealers I have experienced (too many to list) Patrick has by far is on pole!

Alan Murad, Elmir, and finance manager did an excellent

Alan Murad, Elmir, and finance manager did an excellent job making sure my wife and I were well taken care of and b/c of the +experience will take delivery on M2 from Patrick very soon. Compared to all the other dealers I have experienced (too many to list) Patrick has by far is on pole!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dr. Syed Saif Zahir, Thank you for taking the time to share your experience and we apologize for the delay in responding! Customer feedback is invaluable to us, as it helps us continue to improve and provide the best possible service. We’re thrilled to hear that Alan, Elmir and our team went above and beyond to earn your trust. Congratulations on your BMW M2, and we truly appreciate your support! If there’s anything else we can do for you, please don’t hesitate to reach out. Best, The Patrick Dealer Group Customer Relations Team

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Salvo Lazzara and Patrick BMW have top shelf customer

Salvo Lazzara and Patrick BMW have top shelf customer service and they are passionate about keeping your business and giving you the best deal. They have many great options, even during this ever changing/disruptive time in history. Sal and his team made our experience easy, thorough, fair and efficient. I would recommend BOTH Sal and Patrick for any BMW leases or purchase. Go to Patrick and ask for Sal - you will be very happy to do so!!

Salvo Lazzara and Patrick BMW have top shelf customer

Salvo Lazzara and Patrick BMW have top shelf customer service and they are passionate about keeping your business and giving you the best deal. They have many great options, even during this ever changing/disruptive time in history. Sal and his team made our experience easy, thorough, fair and efficient. I would recommend BOTH Sal and Patrick for any BMW leases or purchase. Go to Patrick and ask for Sal - you will be very happy to do so!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Cathy Thank you for taking the time to share your experience! Customer feedback is invaluable to us, as it helps us continue to improve and provide the best possible service. We’re thrilled to hear that Salvo and the Patrick BMW team went above and beyond to earn your trust. Congratulations, and we truly appreciate your support! If there’s anything else we can do for you, please don’t hesitate to reach out. Best, The Patrick Dealer Group Customer Relations Team

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This was my first BMW purchase and it was a fantastic

This was my first BMW purchase and it was a fantastic experience. Natalie Gibson and General Sales Manager Keith Svec streamlined the process and did everything they could to give me the best possible deal on my car. There was a minor scratch on the car that I noticed when I got it home. I let Keith know and he had me bring it back and agreed to have it taken care of. I look forward to doing business with them in the future.

This was my first BMW purchase and it was a fantastic

This was my first BMW purchase and it was a fantastic experience. Natalie Gibson and General Sales Manager Keith Svec streamlined the process and did everything they could to give me the best possible deal on my car. There was a minor scratch on the car that I noticed when I got it home. I let Keith know and he had me bring it back and agreed to have it taken care of. I look forward to doing business with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your first BMW! 🎉🚘 We're so glad to hear that Natalie Gibson and Keith Svec made your experience smooth and helped you get the best deal possible. It's great to know that they went the extra mile to ensure your complete satisfaction. We appreciate your trust and look forward to working with you again in the future. Enjoy your new BMW!

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I want to express my heartfelt gratitude to Patrick BMW

I want to express my heartfelt gratitude to Patrick BMW and my exceptional salesman, Salvo Lazzara. After searching nationwide and dealing with less-than-ideal experiences at several BMW dealerships, I finally found the perfect experience here. Despite having two BMW dealerships closer to me in Kansas City, I chose to fly to Chicago to purchase my new BMW from Patrick BMW—and it was absolutely worth it! Salvo went above and beyond to make the process smooth and enjoyable. He answered all my questions thoroughly, sent detailed photos, and provided a transparent out-the-door price without the frustrating runaround or unnecessary markups I encountered at other dealerships. The buying process was seamless, and they even offered a session with a BMW technical technician who walked me through the setup and operation of all the vehicle’s advanced technology features. This personalized attention made a significant difference and ensured I felt confident driving my new car home. I wholeheartedly recommend Salvo Lazzara and Patrick BMW in Schaumburg, Illinois. Their commitment to honesty, professionalism, and exceptional customer service sets them apart from other dealerships. If you're looking for a seamless and enjoyable car-buying experience, Patrick BMW is the place to go. Thank you, Salvo, and the entire team, for making this such a memorable purchase!

I want to express my heartfelt gratitude to Patrick BMW

I want to express my heartfelt gratitude to Patrick BMW and my exceptional salesman, Salvo Lazzara. After searching nationwide and dealing with less-than-ideal experiences at several BMW dealerships, I finally found the perfect experience here. Despite having two BMW dealerships closer to me in Kansas City, I chose to fly to Chicago to purchase my new BMW from Patrick BMW—and it was absolutely worth it! Salvo went above and beyond to make the process smooth and enjoyable. He answered all my questions thoroughly, sent detailed photos, and provided a transparent out-the-door price without the frustrating runaround or unnecessary markups I encountered at other dealerships. The buying process was seamless, and they even offered a session with a BMW technical technician who walked me through the setup and operation of all the vehicle’s advanced technology features. This personalized attention made a significant difference and ensured I felt confident driving my new car home. I wholeheartedly recommend Salvo Lazzara and Patrick BMW in Schaumburg, Illinois. Their commitment to honesty, professionalism, and exceptional customer service sets them apart from other dealerships. If you're looking for a seamless and enjoyable car-buying experience, Patrick BMW is the place to go. Thank you, Salvo, and the entire team, for making this such a memorable purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your glowing review! We're thrilled to hear about your exceptional experience with Salvo Lazzara and the Patrick BMW team. Your story truly highlights the dedication and professionalism we strive to provide every customer, and it means the world to us that you chose to travel all the way from Kansas City to work with us. Salvo's commitment to transparency, attention to detail, and ensuring a seamless process is what we aim for with every car-buying experience. We're glad you found value in the personalized session with our BMW technician to help you feel confident with your new vehicle's features. Enjoy every mile in your new BMW, and thank you for recommending us so highly. If there's anything else we can assist you with, don’t hesitate to reach out. Safe travels, and welcome to the Patrick BMW family!

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Patrick dealerships are fraudulently and knowingly

Patrick dealerships are fraudulently and knowingly selling cars as “Certified” that they bought at auction with several structural damage! Enzo Costa and Joe Quaranta are nothing but con men! Buy from an honest company with integrity… NOT PATRICK!

Patrick dealerships are fraudulently and knowingly

Patrick dealerships are fraudulently and knowingly selling cars as “Certified” that they bought at auction with several structural damage! Enzo Costa and Joe Quaranta are nothing but con men! Buy from an honest company with integrity… NOT PATRICK!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for bringing your concerns to our attention. We take accusations like this very seriously, as our goal is always to provide an honest and transparent experience for our customers. Please know that our Certified Pre-Owned (CPO) vehicles undergo rigorous inspections to meet manufacturer standards, and we strive to uphold the highest level of integrity in every transaction. If you believe there has been a misunderstanding or issue with your experience, we encourage you to reach out to us directly at customerservice@patrickcars.com so we can address your concerns promptly and appropriately.

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Adam Philippou was so easy to work with.

Adam Philippou was so easy to work with. He convinced me to order my dream car instead of settling for one on the lot. And keep me posted all the way thru the journey. Highly recommend you call him for your next BMW.

Adam Philippou was so easy to work with.

Adam Philippou was so easy to work with. He convinced me to order my dream car instead of settling for one on the lot. And keep me posted all the way thru the journey. Highly recommend you call him for your next BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that Adam made your car-buying experience so seamless and exciting. It’s great to know you’re happy with your decision to order your dream car. We truly appreciate the recommendation and look forward to assisting you again in the future!

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This has been my 4th car that I have bought since 2016

This has been my 4th car that I have bought since 2016 and Patrick BMW is always my go to place. All my dealings have been with Angelo and each time its a smooth, honest and satisfying transaction. I highly recommend Patrick dealership and especially Angelo Tramuta!! Angelo how do you do it?

This has been my 4th car that I have bought since 2016

This has been my 4th car that I have bought since 2016 and Patrick BMW is always my go to place. All my dealings have been with Angelo and each time its a smooth, honest and satisfying transaction. I highly recommend Patrick dealership and especially Angelo Tramuta!! Angelo how do you do it?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your continued trust and loyalty! We're thrilled to hear Angelo consistently provides you with smooth and satisfying experiences. We'll be sure to share your kind words with him—he truly is exceptional! Enjoy your new car, and we look forward to serving you again in the future!

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We purchased our X5 last week from Patrick BMW and had an

We purchased our X5 last week from Patrick BMW and had an excellent experience! Imad, our sales rep, did a fantastic job. He took the time to explain all the details of the car and helped us find the perfect one. Imad was very responsive and always available to address our needs. Thank you so much Imad! Thanks, Sid

We purchased our X5 last week from Patrick BMW and had an

We purchased our X5 last week from Patrick BMW and had an excellent experience! Imad, our sales rep, did a fantastic job. He took the time to explain all the details of the car and helped us find the perfect one. Imad was very responsive and always available to address our needs. Thank you so much Imad! Thanks, Sid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful experience with Patrick BMW! It’s great to hear that Imad provided exceptional service, guiding you through the process and helping you find the perfect X5. His dedication to being responsive and attentive truly makes a difference. Congratulations on your new car, and we hope you enjoy every moment with it. Thank you for choosing Patrick BMW!

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Patrick BMW is top notch in every way.

Patrick BMW is top notch in every way. From the moment I walked in until I drove off in my new BMW, they were totally professional and accommodating. My sales rep Branden Chung was particularly helpful and made the entire process seamless.

Patrick BMW is top notch in every way.

Patrick BMW is top notch in every way. From the moment I walked in until I drove off in my new BMW, they were totally professional and accommodating. My sales rep Branden Chung was particularly helpful and made the entire process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We’re delighted to hear that Patrick BMW provided top-notch service and that Branden Chung made your experience seamless and enjoyable.

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BMW makes great, dependable cars.

BMW makes great, dependable cars. Over the years, we have bought 4 BMWs from the Patrick dealership, and have been impressed and happy with their service & staff. Angelo Tramuta just sold us our 5th BMW. Angelo is knowledgeable, patient, and definitely not pushy for a sale. He encouraged us to take a test drive, then showed us several cars we were looking at, explaining differences & similarities. We were able to chose a car that we truly liked. A great experiences!

BMW makes great, dependable cars.

BMW makes great, dependable cars. Over the years, we have bought 4 BMWs from the Patrick dealership, and have been impressed and happy with their service & staff. Angelo Tramuta just sold us our 5th BMW. Angelo is knowledgeable, patient, and definitely not pushy for a sale. He encouraged us to take a test drive, then showed us several cars we were looking at, explaining differences & similarities. We were able to chose a car that we truly liked. A great experiences!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that you've been impressed with our BMWs and the service provided by Angelo Tramuta. It's fantastic to know that Angelo's knowledge and patience made your car-buying process smooth and enjoyable. We appreciate your loyalty and trust in Patrick BMW, and we look forward to serving you again in the future. Enjoy your new BMW!

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