Patrick BMW

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
258 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 6, 2021

    I had an excellent experience at Patrick BMW on 12/31/20. Michael Urbano, Keith Svec and Tim Byrnes are great guys to work with. This was the first time... I leased a vehicle and they made it seamless. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you for your wonderful comments and 5 star review! We're thrilled to hear that your experience at Patrick BMW was great working with Michael..., Keith and Tim. Congratulations on your new BMW! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    January 1, 2021

    I had an OUTSTANDING experience with Natalie, Keith , Zain and the team . They were extremely busy on Saturday which delayed the final step in the buying... process but they were all very apologetic . I am happy I switched to BMW .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you for your wonderful comments and 5 star review! We are thrilled to hear that Natalie, Keith, Zain and the rest of the team were able to h...elp you find the perfect BMW that fits within your needs, lifestyle and budget! You won't regret switching to BMW, we promise! Congratulations on your new BMW and welcome to the Patrick family! -Patrick Dealer Group Customer Relations Team

  • July 21, 2018

    I was extremely happy with my recent expert at Patrick's BMW. Adam was very helpful and patient, in helping me find the right car and it was exactly what... I wanted. Adam and the finance team worked really hard to make my dream true. I will choose Patrick's again for all future purchases.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We are very happy to hear that your experience at Patrick BMW was one that you felt worthy enough to share with everyone and we sincerely appre...ciate the 5 Star Review!! The Patrick Dealer Group is working hard to make a difference in the customer experience and we are delighted to hear that Adam made your visit a memorable one. We look forward to building a relationship with you! Thank you again! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    December 25, 2020

    I have purchased many cars in my life and this recent Mini Cooper purchase was great. No pressure and very helpful. I would recommend them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Hank! Thank you for your wonderful comments and 5 star review! We are thrilled to hear that you had a great experience at Patrick MINI during the p...urchasing process. Congratulations on your new-to-you MINI Cooper! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    December 19, 2020

    Highly recommend. Don Lyons was terrific to work with on pricing, reviewing the car and all the details. No high pressure. Very satisfied after driving... down from Milwaukee. Flowers and custom key rings was a nice touch.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Larry, On behalf of Patrick BMW, I would like to thank you for your wonderful comments and 5 star review! We're thrilled to hear that you had a won...derful time working with Don on the pricing and details of your new vehicle. Congratulations and welcome to the Patrick family! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    December 15, 2020

    Overall, We had a good experience at Patrick BMW. We were were happy to have Terry Shoemaker as our Client Advisor, there’s a reason he’s been a client... advisor for over 25 years. You don’t do do this job for this long if you don’t understand your clients. I appreciated his insight, politeness, and patience with us as we test drove, chatted, and finally found the vehicle we were looking for. Thank you Terry and team at Patrick.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi again James! Thank you for your wonderful comments. We're thrilled to hear that Terry was able to help you find the vehicle that you were looking f...or. Thank you for being apart of the Patrick family! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    November 25, 2020

    The best experience I ever had buying a car, from the moment that I contacted them to buy a car, they were very attentive and helpful, very customer service... oriented, I will definitely recommend them to people.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Manny! On behalf of Patrick BMW, thank you for your wonderful comments and 5 star review! We are thrilled to hear that your entire experience at ou...r dealership was fantastic! Congratulations on your new vehicle! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    November 6, 2020

    This is the 2nd Mini I've leased from Matt and the Patrick Team. Matt, Ivan, and Basil were very helpful - which is why I traveled 8 hours (I live in northern... Michigan) to get my new wheels. Totally worth it.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Patricia! Thank you for your wonderful comments and 5 star review! We are thrilled to hear that Matt, Ivan and Basil were extremely helpful during ...your purchasing process. We couldn't be more ecstatic to hear that you traveled 8 hours to come and visit us! Congratulations on your 2nd MINI and for being apart of the Patrick family! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    October 29, 2020

    Great service, spent a few hours with me going over all my questions and offered feedback - very nice to work with, love m new car! THANK YOU!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you for your wonderful comments and 5 star review! We are thrilled to hear that you had a great experience at our dealership and that our te...am was able to answer any of the questions that you may have had! Congratulations on your new-to-you car! -Patrick Dealer Group Customer Relations Team

  • 5.0 out of 5
    October 28, 2020

    Sal, Tim, Keith ... they were soooo awesome and worked hard on getting me approved. I can’t thank them enough. They made me feel very welcomed. It’s such... an inviting place with an awesome staff. Very nicely kept as well and so many nice cars throughout. Highly recommend this place and will definitely tell everyone about this place. Also I loooove my Cadillac!!!! I honestly couldn’t have found a better deal anywhere else. So happy that I went to Patrick’s BMW for my car!!!! Again- Thank you so much- hope to see you all again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Juanita! Thank you so much for your wonderful feedback and 5 star review! We are thrilled to hear that you had a great experience at Patrick BMW an...d were able to find the perfect used car! Congratulations on your new-to-you Cadillac and thanks for being a part of the Patrick family! -Patrick Dealer Group Customer Relations Team

View More Reviews