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Reviews

Average Ratings

4.3
126 lifetime reviews.
  • Great dealership!

    The staff is very friendly and helpful. People greet you with a friendly smile and a warm hello when you first walk through the door!

    Dealer Response

    Hi GP, Thank you for the 5 Star Review! Whether you were in for Sales or Service at Patrick BMW we are happy to see that our team was able to ear...


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    The staff is very friendly and helpful. People greet you with a friendly smile and a warm hello when you first walk through the door!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi GP, Thank you for the 5 Star Review! Whether you were in for Sales or Service at Patrick BMW we are happy to see that our team was able to earn 5 stars and we look forward to helping you in the future. - The Patrick Dealer Group Customer Relations Team-


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  • Mitshubishi

    Great defenitly recommend it great staff and overall very clean I loved it

    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appre...


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    Great defenitly recommend it great staff and overall very clean I loved it

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team


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  • Great Experience

    Purchased a certified preowned vehicle without seeing the vehicle in person. Vince Valente was exceptional in working with me, describing the car ...

    Dealer Response

    -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick BMW Sales Department is striving to meet...


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    Purchased a certified preowned vehicle without seeing the vehicle in person. Vince Valente was exceptional in working with me, describing the car and orchestrating the process. Removed any concerns I had about buying a car remotely. Everyone at the dealership was great to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick BMW Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn't be happier that Vince was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team


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  • New car purchase

    Brian Parker went out of his was to make sure I was happy with my new car purchase. This is my second time dealing with Patrick and I always feel...

    Dealer Response

    -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick BMW Sales Department is striving to meet...


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    Brian Parker went out of his was to make sure I was happy with my new car purchase. This is my second time dealing with Patrick and I always feel like they are a dealership that can be trusted and treat their customers well!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick BMW Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn't be happier that Brian was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team


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  • Great service

    Andrew did an excellent job of accommodating me on short notice. I appreciated that they went over the car and let me know what was needed. Especi...

    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Service Department was one that you felt worthy enough to share and we sincerely app...


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    Andrew did an excellent job of accommodating me on short notice. I appreciated that they went over the car and let me know what was needed. Especially since I bought used without much of a service history to review. As usual keep up the good work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Service Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! We are glad that Andrew made this a memorable visit! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team


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  • Excellent Service!

    Once again Andrew Malone took care of my vehicle's issues without hesitation! I love having the confidence that Patrick BMW is servicing my car w...

    Dealer Response

    Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick BMW Service Department is striving to mee...


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    Once again Andrew Malone took care of my vehicle's issues without hesitation! I love having the confidence that Patrick BMW is servicing my car whenever it needs it. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick BMW Service Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn't be happier that Andrew was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team


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  • excellent experience

    Traded in fits raptor for 2013 x6m. Very straightforward negotiation resulting I a fair deal. Extremely quick financial service.

    Dealer Response

    Patrick BMW Sales Department would like to thank for the 5 Star Review!! We couldn't be happier that our team was very straightforward with you an...


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    Traded in fits raptor for 2013 x6m. Very straightforward negotiation resulting I a fair deal. Extremely quick financial service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick BMW Sales Department would like to thank for the 5 Star Review!! We couldn't be happier that our team was very straightforward with you and made your visit worth it while. The Patrick Dealer Group is motivated in gaining your trust and making our customers glad they chose us. Your feedback is greatly appreciated. We are pleased you were able to experience the "Patrick Promise".


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  • Patrick BMW

    Great dealership organization Matt salesperson and Dan financial manager made the process pay less.

    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appre...


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    Great dealership organization Matt salesperson and Dan financial manager made the process pay less.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that Dan and our team took good care of you. Thank you again! -Patrick Dealer Group Customer Relations Team


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  • Looking for 328d BMW

    Very responsive, contacting me within hours of my inquiry. The type of vehicle I'm looking for is in short supply, so I haven't had any success as...

    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appre...


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    Very responsive, contacting me within hours of my inquiry. The type of vehicle I'm looking for is in short supply, so I haven't had any success as of late. I will keep checking.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team was able to make your experience a memorable and we will keep looking. Thank you again! -Patrick Dealer Group Customer Relations Team


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  • Don't waiste you time

    I test drove a car. When they evaluated my car the value was thousands less than other dealers. When I showed them in writing what the other deale...

    Dealer Response

    -The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience with Patrick BMW Sales Department! With s...


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    I test drove a car. When they evaluated my car the value was thousands less than other dealers. When I showed them in writing what the other dealer was giving, they told me to go there. Not sure how they stay in business.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    -The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience with Patrick BMW Sales Department! With so many choices in today's marketplace it is disappointing to hear. Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email customerservice@patrickcars.com with your date of visit, email or best number of contact as online review profiles don't provide enough information. We thank you for your time and feedback! -The Patrick Dealer Group Customer Relations Team


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