Brown Daub Dodge Chrysler Jeep RAM - Bath

I will never come and purchase or service my car here again. Awful customer service skills. Service manager Steve Schneider was super disrespectful. Owner(president) Frank Garesner was not very helpful. Customer is always right. I have video to prove. I am very dissatisfied and will not rest until everyone knows how horrible their service is. Lets be clear my husband came here very calmly to check out our vehicle he becsme irrate after sitting there for over 2 hours and nothing was done. Customer Service negative 0!!!!!!!!

I was looking to purchase an older used jeep. Considering this dealership had such good reviews I figured I'd be able to get a good used car. The jeep I purchased from this place had such bad rust through out the intire frame the frame literally cracked in half only 4 months after having the car. I won't get into reliability on jeeps mainly because that's a whole separate discussion. But when buying a vehicle, especially from a jeep dealership, one wouldn't expect them to spray paint over rust that was this bad... bad enough that when driving over a pot hole at 3mph causeing it to BREAK DIRECTLY IN HALF! I understand when buying a used car it's being purchased "as is". But the frame is usually something one can assume will be Able to it's job properly .. especially because they sold me the car with valid safety inspection stickers.

OMG IS ALL I HAVE TO SAY. MY CREDIT WAS TERRIBLE AND BROWN DAUB WAS STILL ABLE TO GET ME INTO THE CAR I WANTED! THEY WERE FAST, EFFICIENT, PLAYED NO GAMES, HAD MY CAR READY FOR ME AND I WAS PRETTY MUCH IN AND OUT. THESE GUYS ROCK! MELISSA AND DOUG YOU GUYS ARE AWESOME! THANK YOU SOOOOOOO MUCH!......ANDORA

Had a good service experience here getting my annual state inspection. Prompt and courteous service, the service rep told me about a brake problem and explained solution and I was very satisfied with the reasonable cost I paid.

I have been a customer of Brown Daub Bath, PA for many years. I can not "rave" enough about the fine Service Department this dealership has. They listen to the customer of why they are coming into the service area. The mechanics do a superior job. The vehicle is returned in perfect condition and in a timely fashion. All thru the process there is communication....always a good thing! Professional and caring sums up the employees. I am glad to be able to rely on them for maintenance and or a problem.

The service department is excellent. However, the sales techniques they use are antiquated and insulting. They don't help you to make the right decision, they try to impose their desires on you. How stupid !, When I informed the archaic sales person that I wanted to continue to look around more before I made an offer on their vehicle the sarcastic response was ..."do what you got to do , Buddy." Yeh, right I will be sure to come back.

called over phone to check out the internet jeep on their website,went to the dealer very friendly folks,financing was great thru Chrysler,and the finance manager was perfect on knowledge.they have a great selection,,drove an hour to get the color jeep I wanted! check them out in BATH,pa

The sales dept is great. Service dept is horrific. Buy a car here and have it serviced elsewhere.

I received excellent service from the beginning of the process to the end of the process. I will definitely return when I need to purchase another vehicle.

Stacey responded to my online request promptly and followed up with 2 calls to arrange an appointment. Josh offered the type of vehicle we wanted that was not yet listed. They put it through their service and replaced a part that did not meet their standards and detailed it for us. They provided a loaner and an extra key at no extra charge. Kyle in the finance department was prompt in finding us our financing. We love our new Dodge Hemi.