Reviews
A whole new car buying experience
Because of Sal we have a whole new outlook on buying a car. I can't believe the time he took to help us find our new family car and make the process completely painless. We can't thank Sal enough! He's your guy for sure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Frederick
I was initially looking for a 2017 Pilot. Had luck finding a couple at two different dealerships with less than acceptable sales tactics and customer service. Enter Frederick - he listened to what I wanted and went to work to get just that. I bought a 2018 Pilot Touring AWD. I completed the negotiations electronically and submitted my credit application online. No games, no fuss, no pressure. Frederick is honest, personable, and makes the process easy. His customer service skills before, during, and after my purchase have been absolutely stellar. He really makes sure that you are happy - and I am! I feel proud to have given Valley Honda my business and super lucky that Frederick was my sales consultant. Looking forward to future purchases, Frederick. THANKS SO MUCH!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
David was very helpful and seemed to care about getting us in the right vehicle for our family. We were very happy with his service and our new Odyssey!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honda Civic 2018
Roland and Mohit assisted and thoroughly informed me about the car and the leasing process from start to end. Definitely recommending this dealership to my friends for awesome service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Can't Ask For A Better Experience
Kevin has been the nicest and most cordial salesman I've ever worked with. Super nice person, very friendly, very helpful and accommodating. You really want to work with him! He'll try his best to get you the deal you want and to accommodate you the best he can. He's very thorough in explaining everything and making sure you understand everything. Valley Honda itself is great as well. They gave me a really good price. Honestly, you can't ask for a better car buying experience! I'm walking away really happy and impressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience buying an HRV
Bought an HRV with Chrystian's help. He was pleasant and polite, not pushy. We were able to take our time discussing the purchase. The dealership handled the purchase efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another great car buying experience!
Valley Honda in Naperville is hands down the best place to buy a car! They are the nicest and most professional dealership I have ever encountered. Jeremy Andrews makes the whole buying process not only easy, but enjoyable! He really knows his products and has a friendly personality which adds to the stress free process. I definitely recommend asking for Jeremy at Valley Honda when you’re in the market for a new (or used) car. You won’t regret it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ken Negley
Ken Negley was so helpful, professional, knowledge and funny. If you are buying a car you need to setup and appointment with ken you will be happy you did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
02/19/2018 Honda CR-V Purchase
I had an excellent experience in the dealership due to Eddie's strong customer service and being very knowledgeable of the vehicle I purchased. He made sure I was satisfied while I patiently waited for the purchase to be finalized I would definitely recommend Valley Honda and Eddie to family and friends for purchasing a vehicle. Thank so Much Eddie!. Larayne
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Iryna is the rock star of Valley Honda!
We were searching for a Honda Fit on line and messaged Valley Honda for an e-price. Within 3 minutes, Iryna called with the price! She helped us with everything from the price to financing, options, and delivered the car, completely detailed and full of gas within 24 hours. Both Iryna and Stephanie, the Finance person, knew EVERYthing about the car. Iryna is professional, honest, knowledgeable, efficient, and kept in touch with us every step of the way. She helped us get top dollar for our trade and had all the paperwork done before we arrived for the delivery. Valley Honda has a beautiful facility, expansive parts department, and the largest service area we’ve ever seen. Iryna is definitely the rock star of Valley Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car