Valley Honda Hours
Valley Honda Naperville-Aurora is one of the largest Honda dealerships in the U.S.
Valley Honda has been recognized by Honda for its excellence and was recently honored for the EIGHTH consecutive year as a President's Award Recipient in 2007, 2008, 2009, 2010, 2011,2012,2013,2014,2015,
2016 and 2017. The President's Award is the automaker's highest dealership honor for customer satisfaction.
"Valley Honda Is The Largest Volume Honda Dealer In Illinois!"
Oil, Filter Change
Timing Belt Replacement
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Quite honestly, I do not like working with salesmen. Why? They're pushy, can be rude, don't listen to what I ask for (sometimes I also feel it's because... I am a woman), and are so hell bent on making the sale that they forget about the customer. I have never, in all of my years of working with salesmen had an experience like the one I had at Honda with Eddie Sanchez and Chris Barrera. I was listened to, heard, wasn't brushed off and not spoken to (although my boyfriend was there for support), and most importantly I wasn't pushed. They worked with me, and although the price range was slightly above my budget, I was able to see the value in breaking the budget just a little bit, and they met me halfway with it. I actually walked out of there smiling for the first time, and truly excited about my purchase, whereas other times I get a knot in my stomach and wonder if I did the right thing. Not this time! I'm super excited about my first Honda! Another thing that added to the customer service were the little details - if it's raining out, there are umbrellas at the door for you; everyone was so nice and always asked if you'd like a beverage "coffee or water?" They even took it a step further with asking me if I wanted room temp or cold water. That was a first!; and during our finalization, a gentleman came out and chatted with us for a moment. When he heard the line of business my boyfriend was in, he sat with us and was truly engaged in a conversation with him about his business. They both had quite a bit in common they came to realize, and he was just a very kind and genuine man. When we left, we kind of wondered who this man was that we were talking to and had a great conversation with....it was the GM! Normally you don't get a GM to come out and chat with you, but this one did! THAT was the icing on the cake. He was not arrogant, showed his true interest, and never once boasted about who he was and what he does. That is what great customer service is all about! All in all, we had an amazing experience and for that, we will be referring all of our friends and family to Valley Honda. Thank you all for restoring my faith in salesmen! Well done guys!
The entire team was very friendly, and it was a pleasure working with Cesar. Although I did not buy a Honda, Cesar was very knowledgeable about the car... I liked and showed me the inns and outs. When it came to negotiations, Cesar and the management team were always friendly and professional and never pushy. They gave me a great offer to help me feel comfortable and threw in some extra perks that no other dealer could provide. Overall great experience and highly recommended!
The customer service was excellent and I am extremely pleased with the vehicle I am leaving with. They helped me find the perfect car to fit my needs.
I conducted most of the negotiation via e-mail with Eddie. Everyone was very nice and I got a price I thought was great for the car I wanted.
Christina and Valley Honda were a pleasant surprise after visiting other Honda dealerships in the area looking to purchase a Civic at the lowest price.... From her response to our email inquiry to wrapping up our purchase she was efficient, effective and able to provide answers to all our questions. I have purchased new cars for decades and this purchase was the best!
Very easy to negotiate and no high pressure or bait and switch. Worked with me to get color we wanted. Tom was very knowledgeable and answered all questions... we had.
Chrystian was a delight to work with during the process of purchasing our used minivan. He was not pushy and was extremely helpful. Our family had a very... pleasant experience at Valley Honda.
I and my family had a very good experience with the service Christina provide to us. We like the Honda Odyssey elite mini van very much.
This dealership is the most welcoming you could imagine. This is my second purchase with them, and plan on many more in the future. The staff, including... Brittany Brandon, are honest and helpful. Communication is great! Will always quickly answer your calls, or return them in a timely fashion. A great overall experience.
I was expecting to receive lease-end options and instead I purchased a new car. Very polite and easy to work with. They listened to my feedback and reacted... with different purchase options. I am very pleased with the offer Valley Honda presented.