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Steven Toyota

(2,746 reviews)
Visit Steven Toyota
Sales hours: 9:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:30am–7:00pm 7:30am–6:00pm
Tuesday 9:30am–7:00pm 7:30am–6:00pm
Wednesday 9:30am–7:00pm 7:30am–6:00pm
Thursday 9:30am–7:00pm 7:30am–6:00pm
Friday 9:30am–7:00pm 7:30am–6:00pm
Saturday 9:30am–6:00pm 7:30am–1:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 14 awards
2022 state dealer award 2020 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 677-6001 (540) 677-6001
Used (540) 228-1009 (540) 228-1009
Service (540) 214-3278 (540) 214-3278

Reviews

(2,746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steven Toyota from DealerRater.

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Great purchase experience

We have given up shopping at car dealers after some bad experiences in the past but recently we dealt with Stacy Williams at Stevens Toyota and we sailed through looking at a new car that didn't quite have what we wanted to buying a used car that did. They didn't make us wait a long time and everything was easy. We always liked to shop at CarMax for it's no haggle pricing and easy purchase experience but this was just as good. If they just would go to no haggle pricing and get rid of that silly $300 dealer fee that always leaves a bad taste in your mouth I can see us coming back to car dealers for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Customer Service

Outstanding communication and customer service. Answered all my questions before i took the trip there, and was prompt for our appointment. Buz did a great job taking care of us throughout the buying process. We love our 2012 Red FJ Cruiser TT - thanks Steven Toyota!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding

Outstanding communication and customer service. Answered all my questions before i took the trip there, and was prompt for our appointment. Buz did a great job taking care of us throughout the buying process. We love our 2012 Red FJ Cruiser TT - thanks Steven Toyota!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for you kind words, Ken! Steven Toyota is humbled that you saw the value in driving from OHIO for one of our vehicles. Our client database is far reaching and we were glad to find another happy client in you.

Purchase of 2015 Corolla LE

I purchased a new 2015 Corolla LE from Jackie McRunnel. The experience was pleasant and she was very knowledgeable about the new Corolla's safety features. She was able to compare and contrast the new Corolla to various older generations of Corollas. I felt she was a knowledgeable salesperson and whole experience was smooth and easy. I would definitely recommend Jackie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great salesman Joe Gioscio and Rachel Gioscio

Joe Gioscio was very knowledgeable about not just toyotas but just about every car on the lot. Thanks Joe Gioscio and Rachel!!! It's been q5 years since I bought a new car and they made the experience stress free, and they approached me in a very professional manner and I recommend anyone who is going to Steven Toyota to ask for Joe Gioscio or Rachel Harrell-Gioscio. I promise you that It will be the least stressful,most knowledgeable experience with these two sales associates. You will leave with a smile from ear to ear and most likely be the only dealership that you will ever want to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Service

Logan Bricker did an incredible job in finalizing the paperwork needed to purchase our Venza XLE. He even remembered us from the time that we purchased our 2013 Toyota Camry, which was very impressive. The sales team that we had were incredible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great

awesome customer service and very willing to help you find the car you want. kept a smile on his face and dealt with my pickiness very well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Toyota Tundra

Andrew was incredibly nice and personable when I bought my Tundra in 2014. Very accommodating and knowledgeable. Very satisfied with the price and the vehicle. Love the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service!

Everyone was super helpful and kind to me while I bought my first car! I truly a appreciate everyone's patience with me through this experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Taylor was great! Had us in and out in no time at all and helped us to get in the right vehicle for us! Very knowledgeable from start to finish. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.