Reviews
Great purchase experience
We have given up shopping at car dealers after some bad experiences in the past but recently we dealt with Stacy Williams at Stevens Toyota and we sailed through looking at a new car that didn't quite have what we wanted to buying a used car that did. They didn't make us wait a long time and everything was easy. We always liked to shop at CarMax for it's no haggle pricing and easy purchase experience but this was just as good. If they just would go to no haggle pricing and get rid of that silly $300 dealer fee that always leaves a bad taste in your mouth I can see us coming back to car dealers for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Customer Service
Outstanding communication and customer service. Answered all my questions before i took the trip there, and was prompt for our appointment. Buz did a great job taking care of us throughout the buying process. We love our 2012 Red FJ Cruiser TT - thanks Steven Toyota!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding
Outstanding communication and customer service. Answered all my questions before i took the trip there, and was prompt for our appointment. Buz did a great job taking care of us throughout the buying process. We love our 2012 Red FJ Cruiser TT - thanks Steven Toyota!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for you kind words, Ken! Steven Toyota is humbled that you saw the value in driving from OHIO for one of our vehicles. Our client database is far reaching and we were glad to find another happy client in you.
Purchase of 2015 Corolla LE
I purchased a new 2015 Corolla LE from Jackie McRunnel. The experience was pleasant and she was very knowledgeable about the new Corolla's safety features. She was able to compare and contrast the new Corolla to various older generations of Corollas. I felt she was a knowledgeable salesperson and whole experience was smooth and easy. I would definitely recommend Jackie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great salesman Joe Gioscio and Rachel Gioscio
Joe Gioscio was very knowledgeable about not just toyotas but just about every car on the lot. Thanks Joe Gioscio and Rachel!!! It's been q5 years since I bought a new car and they made the experience stress free, and they approached me in a very professional manner and I recommend anyone who is going to Steven Toyota to ask for Joe Gioscio or Rachel Harrell-Gioscio. I promise you that It will be the least stressful,most knowledgeable experience with these two sales associates. You will leave with a smile from ear to ear and most likely be the only dealership that you will ever want to deal with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Service
Logan Bricker did an incredible job in finalizing the paperwork needed to purchase our Venza XLE. He even remembered us from the time that we purchased our 2013 Toyota Camry, which was very impressive. The sales team that we had were incredible!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great
awesome customer service and very willing to help you find the car you want. kept a smile on his face and dealt with my pickiness very well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Tundra
Andrew was incredibly nice and personable when I bought my Tundra in 2014. Very accommodating and knowledgeable. Very satisfied with the price and the vehicle. Love the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service!
Everyone was super helpful and kind to me while I bought my first car! I truly a appreciate everyone's patience with me through this experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
Taylor was great! Had us in and out in no time at all and helped us to get in the right vehicle for us! Very knowledgeable from start to finish. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car