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Steven Toyota

(3,070 reviews)
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Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:30am–7:00pm 7:30am–6:00pm
Tuesday 9:30am–7:00pm 7:30am–6:00pm
Wednesday 9:30am–7:00pm 7:30am–6:00pm
Thursday 9:30am–7:00pm 7:30am–6:00pm
Friday 9:30am–7:00pm 7:30am–6:00pm
Saturday 9:30am–6:00pm 7:30am–1:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2020 state dealer award 2015 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 677-6001 (540) 677-6001
Used (540) 228-1009 (540) 228-1009
Service (540) 214-3278 (540) 214-3278

Inventory

See all 182 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2005.
Welcome to Steven Toyota we have been serving Harrisonburg VA and abroad since 1992. We look forward to the opportunity to help get into your next New or Pre-Owned Vehicle.
Where The BOSS Says YE$$$$

Service center

Phone number (540) 214-3278

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

(3,070 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steven Toyota from DealerRater.

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I’ve been having my car serviced there for many many years, but this was among the best experiences. The Original technician made an error in reviewing my tires and when I explained that the tires were less than a year old and had less than 5000 miles on them, my service attendant had them rechecked and discovered the error. That’s the kind of service that one should expect. The rest of the service appointment went as they have in the past timely and thorough.

I’ve been having my car serviced there for many many years, but this was among the best experiences. The Original technician made an error in reviewing my tires and when I explained that the tires were less than a year old and had less than 5000 miles on them, my service attendant had them rechecked and discovered the error. That’s the kind of service that one should expect. The rest of the service appointment went as they have in the past timely and thorough.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Andy, thank you for being a loyal customer and sharing your positive experience! We’re glad our team at Steven Toyota was thorough and responsive. We truly appreciate your trust in us over the years. Safe travels!

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Steven Toyota has very friendly and professional staff, Nicholas was exceptional. The service provided was great and reasonably priced..

Steven Toyota has very friendly and professional staff, Nicholas was exceptional. The service provided was great and reasonably priced..

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lois, we're glad to hear you had a great experience with Nicholas and the team. We hope to welcome you back to Steven Toyota in the future. Safe travels!

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Taken on time and job completed within the time estimate given. Service personnel was courageous.

Taken on time and job completed within the time estimate given. Service personnel was courageous.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It makes us so happy to see positive reviews. Thank you from all of us at Steven Toyota!

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Great customer care on my Toyota truck recently , I appreciate my service tech, Jose. He always provides great communication and handles my truck service with care and patience. He is very professional and has awesome personality. Gives me feedback and takes care of my truck services.

Great customer care on my Toyota truck recently , I appreciate my service tech, Jose. He always provides great communication and handles my truck service with care and patience. He is very professional and has awesome personality. Gives me feedback and takes care of my truck services.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you are always in good hands with Jose and the team! Thank you for choosing Steven Toyota and for sharing your support.

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Michael was so helpful yet not aggressive. I would recommend him above all. He helped me process my decision: he helped me with the pros and cons between models. I went in not planning to purchase that day but given his help I decided that day.

Michael was so helpful yet not aggressive. I would recommend him above all. He helped me process my decision: he helped me with the pros and cons between models. I went in not planning to purchase that day but given his help I decided that day.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear Michael made your experience a positive one at Steven Toyota. Congrats on your new car, and thanks for the recommendation!

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Jose was awesome during my service visit. I would recommend Steven toyota to every one.

Jose was awesome during my service visit. I would recommend Steven toyota to every one.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christopher, thank you for sharing your support of Steven Toyota!

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First time Toyota owner, and first time Toyota care service, great service, great personality, and a great waiting room, with popcorn, and coffee, and snacks and drinks available. Also very explained details of their service, We were very pleased.

First time Toyota owner, and first time Toyota care service, great service, great personality, and a great waiting room, with popcorn, and coffee, and snacks and drinks available. Also very explained details of their service, We were very pleased.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carroll and Angela, congrats on being a first-time Toyota owner! We’re happy the team made your first experience with Steven Toyota a great one. We’ll be here when you need us next! Safe travels!

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A+ service every time! Would recommend to anyone trying to get their vehicle serviced. Top of the line service!

A+ service every time! Would recommend to anyone trying to get their vehicle serviced. Top of the line service!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your feedback, Johnny! We appreciate that you highly recommend our team and we hope to see you again at Steven Toyota.

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I had a recent Toyota Care checkup on our 1 year old Toyota. Scheduling, timeliness, courtesy, and service were excellent. No complaints!

I had a recent Toyota Care checkup on our 1 year old Toyota. Scheduling, timeliness, courtesy, and service were excellent. No complaints!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tom, we really appreciate this five-star rating for Steven Toyota. See you next time!

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Always striving for customer satisfaction through timely service, fair pricing and quality work. Maintaining constant communication via text, email and phone to provide current updates on services.

Always striving for customer satisfaction through timely service, fair pricing and quality work. Maintaining constant communication via text, email and phone to provide current updates on services.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our team! Here at Steven Toyota, keeping our guests informed every step of the way is our goal. See you next time!

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