Reviews
Today’s visit was for scheduled maintenance and a yearly safety inspection. The team was exemplary.
Today’s visit was for scheduled maintenance and a yearly safety inspection. The team was exemplary.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, it was our pleasure to assist you with your inspection. Thank you from all of us here at Steven Toyota!
Once again exemplar performance and professionalism. Stevens always strives to delight its customer! Bravo team Toyota
Once again exemplar performance and professionalism. Stevens always strives to delight its customer! Bravo team Toyota
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thanks so much for sharing this positive feedback! We are grateful to have your confidence and support here at Steven Toyota!
Very helpful. Ended up in a very nice new car for a decent payment that will be easy to afford
Very helpful. Ended up in a very nice new car for a decent payment that will be easy to afford
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Michael, thank you for the great review. We look forward to seeing you again at Steven Toyota!
Emily in service was a pleasure to deal with. She clearly explained everything during the service process.
Emily in service was a pleasure to deal with. She clearly explained everything during the service process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Emily! We’ll pass along your kind words to her and the rest of the team. See you next time at Steven Toyota!
Exceedingly great customer service, decent pricing and I love the new Kia customer service center!
Exceedingly great customer service, decent pricing and I love the new Kia customer service center!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise, thank you for sharing your support of Steven Toyota!
Very helpful service department. Responsive to the customer and proactive in keeping the customer updated. Helpful with arranging transportation and found a coupon to help me with the services needed. Very friendly, helpful and professional staff.
Very helpful service department. Responsive to the customer and proactive in keeping the customer updated. Helpful with arranging transportation and found a coupon to help me with the services needed. Very friendly, helpful and professional staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeff, it's great to hear our service team kept you updated and proactive at Steven Toyota. Your feedback says it all!
Emily was awesome the facility is great good customer service they are great will go back in
Emily was awesome the facility is great good customer service they are great will go back in
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
James, thanks for the shoutout to Emily! We appreciate your support here at Steven Toyota.
My wife and I had been searching for a Grand Highlander Hybrid and were not having any success in our area. I searched on the Toyota website and found the trim level that my wife was interested in that was in transit to Steven Toyota. I called and spoke with Bethany and she sent me all of the as- built information and put me in touch with the sales manager to place a deposit on this GH. Brian Morrison contacted me and we drove to Harrisonburg to finalize the deal. We had to wait for the vehicle to arrive, but Brian stayed in contact with us and when the vehicle arrived he had it delivered to our house. This was one of the best experiences that we have had in purchasing a vehicle.
My wife and I had been searching for a Grand Highlander Hybrid and were not having any success in our area. I searched on the Toyota website and found the trim level that my wife was interested in that was in transit to Steven Toyota. I called and spoke with Bethany and she sent me all of the as- built information and put me in touch with the sales manager to place a deposit on this GH. Brian Morrison contacted me and we drove to Harrisonburg to finalize the deal. We had to wait for the vehicle to arrive, but Brian stayed in contact with us and when the vehicle arrived he had it delivered to our house. This was one of the best experiences that we have had in purchasing a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chad, congrats to you and your wife on the new Toyota Grand Highlander Hybrid! The team at Steven Toyota is so glad we could help you find your vehicle. Wishing you many safe, smooth miles ahead!
Steven Kia is the best dealership I've used in over 4 decades of car ownership. Sales and service are superb and staff are friendly and knowledgeable.
Steven Kia is the best dealership I've used in over 4 decades of car ownership. Sales and service are superb and staff are friendly and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your trust over the years and for highlighting our team’s professionalism and knowledge. We truly appreciate your business and five-star review. - Steven Toyota
Had a great friendly atmosphere service technicians were professional shared a video of my vehicle before they began to work nice lounge for relaxing while you’re waiting on your car overall a great experience with highly recommend them
Had a great friendly atmosphere service technicians were professional shared a video of my vehicle before they began to work nice lounge for relaxing while you’re waiting on your car overall a great experience with highly recommend them
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, we're delighted to hear you had a great experience with our team at Steven Toyota! Thank you for your recommendation and we hope to see you again! Safe travels!