Reviews
Melissa was incredibly polite and professional. I also greatly appreciated that she informed me of the various issues with my car while respecting my financial situation. I felt absolutely no pressure and the overall service today was great. Thank you.
Melissa was incredibly polite and professional. I also greatly appreciated that she informed me of the various issues with my car while respecting my financial situation. I felt absolutely no pressure and the overall service today was great. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Went in for a maintance 10,000 mile check and as usual excellant service. Kyla very helpful and explained everything.
Went in for a maintance 10,000 mile check and as usual excellant service. Kyla very helpful and explained everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Plybon, thank you for sharing your 5-star experience with Kyla and the team! We look forward to seeing you back at Steven Toyota for your future maintenance needs. Safe travels!
We worked with Mike McMillan on the purchase of a new vehicle and a trade in. Overall the process was very easy, never pressured. The only complaint at all is that the dealership has no control over getting vehicles from the factory/port and thus cannot specify when the vehicle will arrive to the lot.
We worked with Mike McMillan on the purchase of a new vehicle and a trade in. Overall the process was very easy, never pressured. The only complaint at all is that the dealership has no control over getting vehicles from the factory/port and thus cannot specify when the vehicle will arrive to the lot.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, thank you for choosing Steven Toyota and for sharing your experience with Mike. We truly appreciate your patience and understanding, and we hope you enjoy your new vehicle! Safe travels!
Today’s visit was for scheduled maintenance and a yearly safety inspection. The team was exemplary.
Today’s visit was for scheduled maintenance and a yearly safety inspection. The team was exemplary.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, it was our pleasure to assist you with your inspection. Thank you from all of us here at Steven Toyota!
Once again exemplar performance and professionalism. Stevens always strives to delight its customer! Bravo team Toyota
Once again exemplar performance and professionalism. Stevens always strives to delight its customer! Bravo team Toyota
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thanks so much for sharing this positive feedback! We are grateful to have your confidence and support here at Steven Toyota!
Very helpful. Ended up in a very nice new car for a decent payment that will be easy to afford
Very helpful. Ended up in a very nice new car for a decent payment that will be easy to afford
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Michael, thank you for the great review. We look forward to seeing you again at Steven Toyota!
Emily in service was a pleasure to deal with. She clearly explained everything during the service process.
Emily in service was a pleasure to deal with. She clearly explained everything during the service process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Emily! We’ll pass along your kind words to her and the rest of the team. See you next time at Steven Toyota!
Exceedingly great customer service, decent pricing and I love the new Kia customer service center!
Exceedingly great customer service, decent pricing and I love the new Kia customer service center!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise, thank you for sharing your support of Steven Toyota!
Very helpful service department. Responsive to the customer and proactive in keeping the customer updated. Helpful with arranging transportation and found a coupon to help me with the services needed. Very friendly, helpful and professional staff.
Very helpful service department. Responsive to the customer and proactive in keeping the customer updated. Helpful with arranging transportation and found a coupon to help me with the services needed. Very friendly, helpful and professional staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeff, it's great to hear our service team kept you updated and proactive at Steven Toyota. Your feedback says it all!
Emily was awesome the facility is great good customer service they are great will go back in
Emily was awesome the facility is great good customer service they are great will go back in
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
James, thanks for the shoutout to Emily! We appreciate your support here at Steven Toyota.