Reviews
Efficient and courteous service; always receive a video detailing and explaining all work. It’s easy to get a Loaner vehicle should I need one.0
Efficient and courteous service; always receive a video detailing and explaining all work. It’s easy to get a Loaner vehicle should I need one.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose was my technician who kept me well updated on everything about my 50k maintenance visit. The work was done promptly and professionally. Very satisfied
Jose was my technician who kept me well updated on everything about my 50k maintenance visit. The work was done promptly and professionally. Very satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jon, it's great to hear you had a smooth and professional experience with Jose at Steven Toyota. We look forward to serving you again in the future! Safe travels!
Great service-Keeps you informed with video makes suggestions and this time they checked my vehicle over special
Great service-Keeps you informed with video makes suggestions and this time they checked my vehicle over special
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mike, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Used the service department this morning. As always I received great service. This morning Kary was my service advisor.
Used the service department this morning. As always I received great service. This morning Kary was my service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Steven Toyota in Harrisonburg
Kary provided a way to get me out of a jamb and had my car ready for me quickly. The whole staff was friendly and helpful. Thank you Kary you are always a #10. We will be back.
Kary provided a way to get me out of a jamb and had my car ready for me quickly. The whole staff was friendly and helpful. Thank you Kary you are always a #10. We will be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled you had such a positive experience with Kary and our team at Steven Toyota! Thank you for your feedback, safe travels, and we look forward to seeing you again!
Brook made me feel at ease. Prompt service very courteous. Will recommend dealer for maintenance repairs
Brook made me feel at ease. Prompt service very courteous. Will recommend dealer for maintenance repairs
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Brook and our team at Steven Toyota! We are grateful that you stopped by, and we hope to see you again down the road, Sylvia.
Melissa was incredibly polite and professional. I also greatly appreciated that she informed me of the various issues with my car while respecting my financial situation. I felt absolutely no pressure and the overall service today was great. Thank you.
Melissa was incredibly polite and professional. I also greatly appreciated that she informed me of the various issues with my car while respecting my financial situation. I felt absolutely no pressure and the overall service today was great. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! -Steven Toyota
Went in for a maintance 10,000 mile check and as usual excellant service. Kyla very helpful and explained everything.
Went in for a maintance 10,000 mile check and as usual excellant service. Kyla very helpful and explained everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Plybon, thank you for sharing your 5-star experience with Kyla and the team! We look forward to seeing you back at Steven Toyota for your future maintenance needs. Safe travels!
We worked with Mike McMillan on the purchase of a new vehicle and a trade in. Overall the process was very easy, never pressured. The only complaint at all is that the dealership has no control over getting vehicles from the factory/port and thus cannot specify when the vehicle will arrive to the lot.
We worked with Mike McMillan on the purchase of a new vehicle and a trade in. Overall the process was very easy, never pressured. The only complaint at all is that the dealership has no control over getting vehicles from the factory/port and thus cannot specify when the vehicle will arrive to the lot.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, thank you for choosing Steven Toyota and for sharing your experience with Mike. We truly appreciate your patience and understanding, and we hope you enjoy your new vehicle! Safe travels!
Today’s visit was for scheduled maintenance and a yearly safety inspection. The team was exemplary.
Today’s visit was for scheduled maintenance and a yearly safety inspection. The team was exemplary.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, it was our pleasure to assist you with your inspection. Thank you from all of us here at Steven Toyota!