Skip to main content

Lexus of Pembroke Pines

(17,138 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm 10:00am–4:00pm
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 224-5855 (888) 224-5855
Used (888) 881-0395 (888) 881-0395
Service (888) 515-8567 (888) 515-8567

Reviews

(17,138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Pembroke Pines from DealerRater.

Want to share your experience with this dealership?

Write a review

The service and people are great.

The service and people are great. The facility design, signage, customer parking and overall layout are not optimal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad to hear that our service and team impressed you at Lexus of Pembroke Pines. We appreciate your input on the facility layout and will consider it as we strive to improve!

Jeffry was excellent!

Jeffry was excellent! Everything was great and the services was exceptional, great service provided thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jrlopezchacon, we're delighted to hear that Jeffry provided exceptional service at Lexus of Pembroke Pines! Thank you for sharing your experience with us.

El mejor servicio , calidad y eficiencia , y mi vendedora

El mejor servicio , calidad y eficiencia , y mi vendedora Veronica Rodriguez exelente calidad y servivio el mejor costumer service, trato y carisma con sus clientes , , mi diller favorito , volveria a comprar siempre con Lexus pembroke pine y siempre agradecida con mi vendedora y financista Hanny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Josslyn, gracias por compartir su experiencia positiva con Veronica y Hanny en Lexus of Pembroke Pines. Nos alegra saber que ha recibido un servicio de calidad y eficiencia. Esperamos verle nuevamente!

Excellent service!

Excellent service! Everything was done fast and easy. I’ve been with Lexus for over 15 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Elialiolis! We appreciate your 15 years of business here at Lexus of Pembroke Pines.

Efficient clean fast and reliable Basically that is a

Efficient clean fast and reliable Basically that is a good Dealer all about Responsible I recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Juanayra, thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that our team provided efficient and reliable service. We appreciate your support!

Excellent service.

Excellent service. Very responsive. Excellent buying experience. Very professional. Huge inventory to choose from. Buying process was easy and straightforward. I will visit again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Iftihaq, thank you for the fantastic feedback! We're delighted to hear that your experience at Lexus of Pembroke Pines was seamless and enjoyable. We look forward to welcoming you back in the future!

Excellent customer service and fast service!

Excellent customer service and fast service!! Andre is very professional and attentive. Eddie Santos is such an amazing tech. Full of knowledge in his products. Definitely will recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Andre and Eddie provided excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to serving you again in the future!

Excellent and very reliable service from Marvens St Jean

Excellent and very reliable service from Marvens St Jean for the second time. Great support altogether!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Marvens and the team at Lexus of Pembroke Pines! We're delighted to know that you've received excellent service from us. We are looking forward to assisting you again!

Jeffrey H.

Jeffrey H. takes great care of me when I come in for service. He always make it a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Jeffrey consistently provides you with a pleasant service experience at Lexus of Pembroke Pines! We appreciate your feedback and look forward to serving you again in the future.

Israel provided first class service in meeting my

Israel provided first class service in meeting my expectations. Professional and friendly, he made my purchase experience pleasant and satisfying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear that Israel provided you with a pleasant experience at Lexus of Pembroke Pines. Thank you for sharing your feedback!