Reviews
I asked for palomino interior for new lexus …sofia in
I asked for palomino interior for new lexus …sofia in Lexus Pembroke Pines found what I asked …she responded very fast and found it..it was still in shipment..she helped me put deposit and the car arrived within few days ..excellent experience very professional ,I will go back to them for our next purchase .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience working with Jeff Hernandez.
I had a great experience working with Jeff Hernandez. He was professional, knowledgeable, and kept me informed throughout the entire process. Jeff took the time to explain everything clearly and made sure all my concerns were addressed. His customer service was outstanding, and he made the entire visit smooth and stress-free. Highly recommend Jeff if you’re looking for someone who genuinely cares about providing excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and friendly service.
Excellent and friendly service. Hugh was very helpful, and I never felt pressured to make a decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I want to express my sincere appreciation for Jeremy, who
I want to express my sincere appreciation for Jeremy, who consistently provides outstanding service whenever I bring my Lexus in for maintenance, including oil changes. His dedication and commitment to his work are truly evident. Jeremy is always incredibly accommodating, making the service experience smooth and stress-free. Furthermore, his excellent communication keeps me well-informed about the status of my vehicle's service, which I greatly value. It's clear he goes above and beyond to ensure customer satisfaction. Thank you, Jeremy, for your exceptional work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was exemplary and I was very impressed with
The service was exemplary and I was very impressed with the process as well as the speed with out losing quality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, Sal and Erik were personable and helped
Great experience, Sal and Erik were personable and helped work out a deal on the specific vehicle I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently visited the Lexus dealership for oil change,
I recently visited the Lexus dealership for oil change, and I couldn’t be more impressed. From the moment I arrived, the customer service was top-notch. The staff was friendly, professional, and made sure I was comfortable while I waited. They explained everything clearly and kept me updated throughout the process. The oil change was done quickly and efficiently, and they even gave my car a quick wash before returning it to me. Highly recommend this dealership if you’re looking for quality service and a team that goes above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, Jeremy was very helpful and
Excellent service, Jeremy was very helpful and knowledgeable with the service provided. Good to have you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service I need he answer take care l need help
Very good service I need he answer take care l need help I wiil call
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer services to Otany!
Excellent customer services to Otany! He was the best salesman when I purchase my new 2023 IS 300 n 2.5 yrs later I came back to Pembroke Pines Lexus to purchase 2025 RX 350 F Sport cuz of his outstanding customer services ! I would highly recommend him for a promotion! Great personalities guy ! I love my new RX 350 F Sport ! Thank you Pembroke Pines Lexus your are the best including the financial guy too ! I have the best experiences at this Lexus location ! See your guys in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase