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Larry H. Miller Nissan Highlands Ranch (Sold)

(994 reviews)
2016 state dealer award
View 4 awards
2016 state dealer award 2015 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(994 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Nissan Highlands Ranch (Sold) from DealerRater.

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What a great place to work with!

What a great place to work with! Our sales representative was Jay Kim, and he was both friendly and forthright. We made the deal for our new car on our second visit. There was a recall on the car. Jay took care of it and hooked us up with Missy, and they handled it quickly. Our overall experience was fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alexander Lau, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

Great experience!

Great experience! We have been going there since 2007. Great location, highly skilled personnel, very friendly and competent employees. We highly recommend this Nissan Dealership.to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Missy & the team give great customer service!

Missy & the team give great customer service! Always have! They are my Go To! Perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jay Kim was a highly skilled sales professional with

Jay Kim was a highly skilled sales professional with extensive knowledge of his field. He was punctual, well-prepared, and excelled at providing excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Missy is a rock star!

Missy is a rock star!! Very knowledgeable and goes above and beyond to make sure you know everything about your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eric Witcher, thank you again for taking the time to let us know how we did!

Fluids were not topped had asked advisor when got there

Fluids were not topped had asked advisor when got there if they topped fluids off almost 2 hrs to change oil opened hood showed advisor they were not

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am sorry to hear you had this experience at our dealership. I want to assure you that this is not the level of service we strive to provide, and we will be contacting you to better understand your situation and addressing your concerns.

Just for regular oil change need to wait 3 hours .

Just for regular oil change need to wait 3 hours . Need to improve waiting time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly, great service department.

Friendly, great service department. Very helpful and understanding. Takes plenty of time to explain work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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A very pleasant and non-stressful experience.

A very pleasant and non-stressful experience. No pressure to buy a car and worked around our schedule. Cathy made us feel welcome from start to finish. Others around the facility also openly helped us and made us feel comfortable shopping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! We hope to be of service to you again!

Came in for service.

Came in for service. Friendly and knowledgeable advisor. Inspection came back good. Nice to have a little piece of mind. They were very busy that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greg, we are delighted to see this rating! Have a great day!