Tustin Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
252 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 21, 2019

    They were great from first second to end...thanks Jim...

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your ...experience was and for choosing us for your automotive needs! Sincerely, Peter Ngo | President | 714-734-2400 | petern@tustincadillac.com

  • 5.0 out of 5
    April 10, 2017

    Your flexibility and high quality work. Our 10% oil life was reached at the tail end of a trip and we were only home for a couple days. We planned to take... another vehicle for the second trip but called to see if you could squeeze us in. Thanks to you we got to drive our Cadillac!

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    Came in for service or repair
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  • April 13, 2017

    Ease of doing business with prompt, accurate, always there when needed. Very nice comfortable location. Personnel very helpful. Easy access to location.

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    Came in for service or repair
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  • 5.0 out of 5
    April 10, 2017

    Prompt response to my online request for a service appointment. Personal confirmation by phone. Greeted as soon as I arrived. Routine service done as... stated & completed on time as promised. Great service!

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    Came in for service or repair
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  • 5.0 out of 5
    March 17, 2017

    I drive a Cadillac XLR and find the mechanics and service management VERY well versed on their products, even the rare and unique ones like mine. It is... great to find service worthy of the Cadillac Brand.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    January 31, 2017

    Purchase a Cadillac Escalade from. Ralph great guy. some things need to be fix and kerby in service took care of it all great service.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 31, 2017

    Purchase a Cadillac Escalade from. Ralph great guy. some things need to be fix and kerby in service took care of it all great service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 11, 2016

    The Tustin Cadillac service employees are courteous, friendly and totally understanding. I appreciate the accommodating approach the service department... supports and maintains. My Cadillac is in the best condition as a result of the service departments care

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    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    May 11, 2016

    Nice and clean dealership, professional services. Nice sales staff, always on time in finishing the work, otherwise will advise you if any delay. Offer... loaner car if job takes longer.

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    Came in for service or repair
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  • 5.0 out of 5
    February 19, 2016

    Service advisor Ron was most helpful in seeing to every thing that needed to be done to put vehicle in good running order.

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    Came in for service or repair
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    Dealer Response

    Phillip, thank you for the awesome feedback! Ron is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that h...e was there to provide you with great service. We thank you again and we hope to see us again! Best, Arnie Covarrubias - Sales Manager, 714-734-2400, arniec@tustincadillac.com

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