Skip to main content

Tustin Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tustin Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service

My car was towed in to Tustin Cadillac on 2/14/2014, because it was dead, I called in and talked to Jeff McCamey. He was very courteous and helpful. He also made sure I had a loaner car, even though it was late in the day. Not only did he make sure the problem was fixed, he also found another problem that needed to be repaired before I took the car home. Great Job Jeff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great buying experience

Everyone was friendly and professional. It was an easy buying experience and we got the right car for the right price!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT PEOPLE, BEST DEALER IN CA

I love all of them in Tustin. They're all friendly and very honest. It's my first cadi and I have good impression because of Tustin cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience at Tustin Cadillac

Ron was the best. Took care of everything and treated us like friends. Really a great person who goes the extra mile for his customers. Everything was taken care of quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome service and professional

Rick is awesome!!!!! He goes over and beyond for me and others. Everyone is always so nice and I leave there feeling like my car is whole and happy again. I am definitely a loyal Tustin Caddie customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service Top Notch Staff

Excellent Service as usual . They go out of their way to make sure I am completely satisfied each and every visit. Very friendly and very professional . I will not have my ATS serviced anywhere besides Tustin Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awsome service, great people!

I have gone for service/ repair two times at Tustin Cadillac. Their service department in general, and agents in particular, are extremely helpful, courteous, and professional. Great car, people, and dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Safety First

Because of the snow storms back East it took longer than expected to get the part for my CTS Coupe. Rick the Advisor felt uncomfortable having me drive the car with the intermittent problem of the electronic door unlock not working. He had me keep the loaner over the weekend and the car was repaired properly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fixed it Quick!

Had a problem with engine, got me in immediately, provided a loaner car because didn't know how long repair would require, and had it fixed within two hours with a prompt call back. Rick was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service, good people and very clean facility

The experience and service was excellent, from sales to finance to technology class. Just a terrific car buying/leasing experience. No pressure and questions answered. Great pricing. I look forward to the service aspects too. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No