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Meet Matt Sanchez

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Internet Sales Manager
(2 reviews)

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Industry experience 6 years
Dealership experience 6 years

Reviews

Dealership is always full and has good promotions.

Dealership is always full and has good promotions. My Tucson 2025 does not have push button technology like the 2022. Customer servicing is great .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Everyone I dealt with was great.

Everyone I dealt with was great. Starting with my first interaction, with Matt Sanchez who was professional and a pleasure to deal with throughout, to Guillermo Faria who offered a rock-solid deal without haggling, to Ramces Rivera whose personality and attention to detail made the mountain of lease paperwork less painful. Looking back, I'm so glad I contacted them. As an indication of how good the experience was, I drove *four hours each way* to pick up the car, and it was totally worth it. Matt Sanchez noticed the keychain ring on one of the fobs was broken and went through all of the hoops to, behind the scenes, get the situation resolved without me having to raise a stink. They do not play games like other dealerships. Them being centrally-located (in Orlando), no matter where you are in Florida, I would highly recommend you contact them if you are in the market for a Genesis, Hyundai, or Nissan. If more dealerships start doing business like them, car salesmen might start to have a good reputation! ;-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ryan, It's fantastic to hear that Matt, Guillermo, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com