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I have been in the sales industry since 2012 now I\u001am currently working at Universal Hyundai as a Certified Sales Consultant, it will be my pleasure to assist you and your family with loyalty and integrity, do not hesitate to contact me.","emailTxt":"dmonsalve@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/db072235aa14.jpg","drDealerId":25651,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516119,"firstName":"Francisco","lastName":"Melendez","titleText":"Service Manager","emailTxt":"fmelendez@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":521722,"firstName":"Giovanne","lastName":"Sanchez","titleText":"Sales Consultant","emailTxt":"gsanchez@universalnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":522335,"personPtyId":44059672,"firstName":"Hiram Luis","lastName":"Salcedo","titleText":"Sales Consultant","emailTxt":"lsalcedo@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":394675,"firstName":"Janlique","lastName":"Vazquez","titleText":"Assistant Internet Manager","emailTxt":"jvazquez@universalnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":407454,"firstName":"Jared","lastName":"Murphy","titleText":"Service Advisor","emailTxt":"jmurphy@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":547492,"personPtyId":50446197,"firstName":"Jennifer","lastName":"Cacciola","titleText":"Certified Sales Consultant","shortBioText":"","emailTxt":"Jcacciola@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b4ccb3f89bb5.jpg","drDealerId":25651,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":538281,"firstName":"Luis","lastName":"Arevalo","titleText":"Sales Consultant","emailTxt":"larevalo@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521721,"personPtyId":43190908,"firstName":"Mario","lastName":"Cely","titleText":"Sales Consultant","emailTxt":"mcely@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":462732,"firstName":"Michael","lastName":"Moushon","titleText":"BDC Director","emailTxt":"mmoushon@universalnissam.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":521720,"firstName":"Moises","lastName":"Acevedo","titleText":"Sales Consultant","emailTxt":"macevedo@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":541744,"personPtyId":48798318,"firstName":"Nick","lastName":"Barbour","titleText":"Service Advisor","emailTxt":"nbarbour@universalhyundai.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":25651,"certifiedEmployee":false,"deptDscrp":"Service"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Universal Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2016

Universal-Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Nissan and Hyundai vehicle owners throughout Orlando and Central Florida.

...



We have a strong and committed Internet Sales staff that has the experience and product knowledge to assist you in selecting the right car for your needs.

Feel free to browse our New and Pre-Owned inventory, request more information about vehicles, set up a test drive, or inquire about financing!

We look forward to serving you!

"The Truly Better Place To Buy!"

Service

Brake Inspection

Complimentary

Air Filter Replacement

$24.95

Brake Diagnosis

Complimentary

Battery Service

$29.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2208 lifetime reviews. Includes reviews of Universal Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 18, 2018

    Fabio me atendio cuando llegue al area de servicio cuando yo asiti al Dealer a reparar mi auto viejo que me estaba fallando muy frecuente. Yo me resistia... para adquirír un auto nuevo por el temor de tener deudas. Y Fabio me presento una excelente oportunidad, donde termine cerrando negocio por menos de lo que yo gastaba en reparar mi auto viejo. Y con solo una inicial de 500$. Pagada con mi tarjeta de credito. Fue increíble. Gracias por la atencion y a todo el equipo Hyundai.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Fabio Thiers

    VIP MANAGER

    (5.0) 14 reviews

    Ruben Matos

    VIP Director

    (5.0) 13 reviews

    Simo Bassi

    General Manager

    (5.0) 11 reviews

    Robert Redford

    Finance Manager

    (4.8) 70 reviews

    Jacob McNeely

    Desk Manager

    (4.7) 66 reviews

    Brian Cortes

    VIP Loyalty Consultant

    NOT RATED

  • 5.0 out of 5
    October 15, 2018

    Fabio helped me to buy the car with no pressure at all! He showed me the car of my dreams helping me answering all the questions and concer! I strongly... recommend Fabio???s services to all my friends that needs a car! I went for a oil change on my old vehicle and got a new one the way I want and dreamed about with a very low monthly payment! Thanks a lot Fabio for all your help!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Fabio Thiers

    VIP MANAGER

    (5.0) 14 reviews

    Ruben Matos

    VIP Director

    (5.0) 13 reviews

    John Booth

    Sales Manager

    (5.0) 118 reviews

    Simo Bassi

    General Manager

    (5.0) 11 reviews

    Jacob McNeely

    Desk Manager

    (4.7) 66 reviews

    Eric Kristan

    Desk Manager

    NOT RATED

  • May 26, 2018

    Excellent service, fast process-worked with us to get a fair deal. Would recommend this dealership if you are in the market for a new or used car

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Roman

    Sales Consultant

    (5.0) 54 reviews

    Robert Redford

    Finance Manager

    (4.8) 70 reviews

    Hector Riquel

    Sales Manager

    (4.3) 46 reviews

  • 5.0 out of 5
    October 14, 2018

    I came in just to service my vechicle..Met Fabio explained to him my concerns and what I wanted...I had a great experience showed me exactly what I wanted...I... ended up purchasing my 2019 Hyndai Sonata! Thank You!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Fabio Thiers

    VIP MANAGER

    (5.0) 14 reviews

    Ruben Matos

    VIP Director

    (5.0) 13 reviews

    John Booth

    Sales Manager

    (5.0) 118 reviews

    Simo Bassi

    General Manager

    (5.0) 11 reviews

    Guillermo Faria

    Desk Manager

    (5.0) 60 reviews

    Jacob McNeely

    Desk Manager

    (4.7) 66 reviews

    Carlos Garces

    Sales Manager

    (4.3) 52 reviews

    Miguel Gonzales

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 13, 2018

    llegamos a cambiar el aceite a nuestro carro y Fabio nos atendio amablemente, pasientemente y en nuestro idioma, una persona con un amplio conocimiento... y resolvio todas nuestras inquietudes y nos ayudo a cambiar nuestro carro 2017 con 40mil millas por un modelo 2018 cero kilometros y con un pago casi igual al que veniamos haciendo. una gran esperiencia de amabilidad y profesionalismo.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Fabio Thiers

    VIP MANAGER

    (5.0) 14 reviews

    Ruben Matos

    VIP Director

    (5.0) 13 reviews

    John Booth

    Sales Manager

    (5.0) 118 reviews

    Simo Bassi

    General Manager

    (5.0) 11 reviews

    Felix Matos

    Finance Manager

    (4.7) 114 reviews

    Rhoda Allen

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 4, 2018

    Fabio nos atendió a nosotras muy bien excelente servicio. Muy satisfecha... Me estuvo ayudando 2 dia hasta q por fin me pude llevar mi carro nuevo... del año, gracias por su ayuda me prometió, cumplió mi sueño.. Mil gracias Fabio

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Universal Hyundai

    Thank you for this kind review!


    Worked with:
    Fabio Thiers

    VIP MANAGER

    (5.0) 14 reviews

    Ruben Matos

    VIP Director

    (5.0) 13 reviews

    John Booth

    Sales Manager

    (5.0) 118 reviews

    Simo Bassi

    General Manager

    (5.0) 11 reviews

    Jose Cepeda

    Finance Manager

    (5.0) 92 reviews

    Jacob McNeely

    Desk Manager

    (4.7) 66 reviews

  • 1.0 out of 5
    October 2, 2018

    I had such a Horrible experience with this dealership as buying a new car 2015 Hyundai Sonata 3 years ago. I went back after not missing a payment of $525.00... a month for 3 years to find out i'm under water with no help from the dealership. They just lost a good customer.. I guest customer service means nothing anymore.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Universal Hyundai

    First and foremost. Thank you for bringing this situation to our attention. We would like to apologize for any inconvenience we may have caused you. ...Above all else, providing excellent service is our main goal and its unfortunate you did not experience that with us. We will be looking into your file and we would like the opportunity to speak to you at your earliest convenience my email is lbautista@universalnissan.com or 407-926-7001 Ext:1050 Thank you Lori


    Worked with:
    Jacob McNeely

    Desk Manager

    (4.7) 66 reviews

    Adam Karlski

    Pre-Owned Inspector

    NOT RATED

    Gilbert Ortiz

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    Este es mi quinto carro comprado en universal hyundai,esta ves me atendio fabio,exelente persona,amable y lucho la venta como si fuera su dinero,de echo... por el compre dos carros en 15 dias,un sonata para mi esposa y cambie mi 2016 veloster por un 2019,gracias fabio por tu ayuda,estoy muy agradecido por tus ganas de ayudarme,de nuevo,GRACIAS.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Universal Hyundai

    Thank you and Congratulations on your new 2019 Hyundai!!!


    Worked with:
    Fabio Thiers

    VIP MANAGER

    (5.0) 14 reviews

    Ruben Matos

    VIP Director

    (5.0) 13 reviews

    John Booth

    Sales Manager

    (5.0) 118 reviews

    Simo Bassi

    General Manager

    (5.0) 11 reviews

    Robert Redford

    Finance Manager

    (4.8) 70 reviews

    Jacob McNeely

    Desk Manager

    (4.7) 66 reviews

  • 5.0 out of 5
    October 1, 2018

    Fabio, he met us as we drove our car into the service department asking us about a new car. My husband and I were just thinking about looking at a new... lease vehicle while ours was in service. Fabio sat down with and asked us what type we we're looking for. We thought we wanted a Kona or Elantra. Fabio pointed out that we would soon tire of the smaller car since we had a sonata. We did want a suv type, so we focued on the Tucson...we drove a loaded one it was great. Couldn't close the deal, but Universal and Fabio got us a Tucson, not fully loaded and for our price! We are again satisfied with Universal and Fabio!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Universal Hyundai

    Barbara, Congrats and its great to hear that Fabio was of great help and made your car buying process a friendly hassle free process. We wish you happ...y journey and look forward to working with you in the future!


    Worked with:
    Fabio Thiers

    VIP MANAGER

    (5.0) 14 reviews

    Ruben Matos

    VIP Director

    (5.0) 13 reviews

    John Booth

    Sales Manager

    (5.0) 118 reviews

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    Felix Matos

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    Jacob McNeely

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    Rhoda Allen

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 29, 2018

    Fabio nos atendio muy bien, nos mostro el carro y explico todo su funcionamiento perfectamente., exelente persona, excelente Vendedor y profesional, conociendo... muy bien su area.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
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    (4.7) 66 reviews

    Carlos Mejia

    Service Advisor

    NOT RATED

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