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Universal Hyundai

(4,423 reviews)
Visit Universal Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–8:00pm
Sunday 11:00am–7:00pm Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 882-4601 (888) 882-4601
Used (888) 882-3450 (888) 882-3450
Service (888) 883-1052 (888) 883-1052

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
Universal-Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Nissan and Hyundai vehicle owners throughout Orlando and Central Florida.

We have a strong and committed Internet Sales staff that has the experience and product knowledge to assist you in selecting the right car for your needs.

Feel free to browse our New and Pre-Owned inventory request more information about vehicles set up a test drive or inquire about financing!

We look forward to serving you!
Truly The Better Place To Buy!

Service center

Phone number (888) 883-1052

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
7:00am–8:00pm
Sunday
Closed

Meet our employees

Giovanne Sanchez headshot
Giovanne Sanchez
Certified Sales Consultant
(50 reviews)
Eric Kristan headshot
Eric Kristan
Desk Manager
(36 reviews)
Ramces Rivera headshot
Ramces Rivera
Sales Manager
(218 reviews)
Carlos DeJesus headshot
Carlos DeJesus
Certified Sales Consultant
(131 reviews)
Cesar Alegre headshot
Cesar Alegre
VIP Director
(125 reviews)
Alexandra Martinez headshot
Alexandra Martinez
VIP Loyalty Consultant
(55 reviews)
Simo Bassi headshot
Simo Bassi
Desk Manager
(395 reviews)
Hector Riquel headshot
Hector Riquel
Finance Manager
(141 reviews)
Jennifer Cacciola headshot
Jennifer Cacciola
Certified Sales Consultant
(75 reviews)
Christopher Johnson headshot
Christopher Johnson
Sales Consultant
(73 reviews)
Brian Cortes headshot
Brian Cortes
VIP Loyalty Consultant
(61 reviews)
Frankie Martinez headshot
Frankie Martinez
Sales Manager
(174 reviews)
Jose Cepeda headshot
Jose Cepeda
Finance Manager
(271 reviews)
Alexis Ramos headshot
Alexis Ramos
Certified Sales Consultant
(131 reviews)
Mustapha Bernannou headshot
Mustapha Bernannou
Certified Sales consultant
(88 reviews)
Eric Matos headshot
Eric Matos
General Manager
(32 reviews)
Guillermo Faria headshot
Guillermo Faria
Used Car Manager
(94 reviews)
John Booth headshot
John Booth
sales
(14 reviews)
John Booth headshot
John Booth
BDC Rep
(163 reviews)
Michael Hernandez headshot
Michael Hernandez
Hyundai Certified Consultant
(52 reviews)
Andres Garces headshot
Andres Garces
Service Advisor
(68 reviews)
Giovanni Perez headshot
Giovanni Perez
Service Advisor
(27 reviews)
Carlos Mejia headshot
Carlos Mejia
Service Advisor
(59 reviews)
Raul Martinez headshot
Raul Martinez
Internet Sales Manager
(105 reviews)
Adam Karlski headshot
Adam Karlski
Pre-Owned Inspector
(97 reviews)
Justin Salazar headshot
Justin Salazar
Certified Sales Consultant
(58 reviews)
Janlique Vazquez headshot
Janlique Vazquez
Sales Manager
(54 reviews)
Alfonso Scurry headshot
Alfonso Scurry
Special Finance
(15 reviews)
Austin Nero headshot
Austin Nero
Certified Hyundai Sales Consultant
(9 reviews)
Francisco Melendez headshot
Francisco Melendez
Service Manager
(8 reviews)
Christopher Perez headshot
Christopher Perez
Sales Consultant
(7 reviews)
Gina Nava headshot
Gina Nava
Review Manager
(4 reviews)
Gina Nava headshot
Gina Nava
Reputation Manager
(2 reviews)
Amine Saaidi headshot
Amine Saaidi
General Manager

Reviews

(4,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Hyundai from DealerRater.

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Great services from the sales Genesis Team, Billy King and Jonathan give me the greatest experience to lease my new Genesis vehicle

Great services from the sales Genesis Team, Billy King and Jonathan give me the greatest experience to lease my new Genesis vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience, Dani! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager [email protected]

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Great experience Friendly and professional staff Great showroom Isabel was great, she has a great career ahead off her. I wish her the best of luck going forward

Great experience Friendly and professional staff Great showroom Isabel was great, she has a great career ahead off her. I wish her the best of luck going forward

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Universal Hyundai, Michael! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager [email protected]

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2nd vehicle I bought here at Universal Hyundai. Margaret, Carlos and Ceasar were wonderful and made this process so easy!! Great selection of vehicles to choose from as well.

2nd vehicle I bought here at Universal Hyundai. Margaret, Carlos and Ceasar were wonderful and made this process so easy!! Great selection of vehicles to choose from as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review Renee! Our customers are our top priority and your feedback is greatly appreciated! Truly the better place to buy Gina Nava Reputation Manager [email protected]

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He was awesome, professional, friendly, and very helpful. They made the entire car buying process easy, stress-free, and enjoyable.

He was awesome, professional, friendly, and very helpful. They made the entire car buying process easy, stress-free, and enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager [email protected]

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Great experience from start to finish. The process was fast, and the staff was very helpful and professional. Highly recommend this dealership!

Great experience from start to finish. The process was fast, and the staff was very helpful and professional. Highly recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager [email protected]

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Thank you for making the car buying process short and sweet and letting me get done under an hour.

Thank you for making the car buying process short and sweet and letting me get done under an hour.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager [email protected]

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Our sales manager Tony was great to work with. I have specific requirements and hate to waste time. He hustled to meet all my needs and we made the purchase that afternoon. All the Universal Hyundai staff are pleasant, honest, and quick. Just what I needed.

Our sales manager Tony was great to work with. I have specific requirements and hate to waste time. He hustled to meet all my needs and we made the purchase that afternoon. All the Universal Hyundai staff are pleasant, honest, and quick. Just what I needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager [email protected]

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It was honestly the best experience I’ve ever had with a car dealership. I utilized Leasehackr, which connected me to Christopher. I’d never leased before and the whole experience was wonderful.

It was honestly the best experience I’ve ever had with a car dealership. I utilized Leasehackr, which connected me to Christopher. I’d never leased before and the whole experience was wonderful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager [email protected]

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A really remarkable visit outstanding people that helped you anyway they can will to be like family

A really remarkable visit outstanding people that helped you anyway they can will to be like family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager [email protected]

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Thanks to my salesman Justin Salazar, this vehicle purchase was one of the smoothest and quickest I have experienced.

Thanks to my salesman Justin Salazar, this vehicle purchase was one of the smoothest and quickest I have experienced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager [email protected]

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