Buena Park Honda

Great service. Eric did a tremendous job in helping us figure out what car we wanted. Communicated very well and made sure we were aware on price drops... and inventory. Visited 8 dealerships in the past 3 weeks and this was the best!

Excellent Honda service, customer service, detailed information, accuracy, transparency

Great services. We are a repeated customer at Honda

Very Professional in dealing with my situation, he knows a lot. His work ethics are great! He is an asset to the department....

Honda give me really professional service every time I have been there. I really like the advisor Tony Logos, he check my car service history very detailed,... keep my car in good performances all the time. The price is also reasonable. Honda is really good quality car. I bought and service 3 Honda cars

Could not find the keys to the car had me wait a 30min before they came back to tell me we lost the keys not very professional

I don't take pride in giving negative reviews, and seldom do, but Buena Park Honda, you deserve this negative review!! Absolute TERRIBLE.... I repeat... TERRIBLE experience! Bait and switch is in full effect. EXCESSIVE wait for finance and delivery... and thats not the bad part! I drive my 18 Ridgeline with 63 miles on the odometer home from the dealership. On my way, I make one stop before arriving home. I push the ignition button to turn off the engine and the battery dies... like 6 feet under dead!. So, I wait an hour for AAA to arrive for assistance. They run a diagnostic that confirms the battery is the problem and not the alternator. They jump start me. I drive around (as if the 30 minute drive home was not long enough) and try to back into my parking space. The truck lurches and jerks both in steering and transmission to the point that I did not feel comfortable risking body or property damage parking in the garage, so I put in on the street. The next morning, I go out at 8:30am to start up the Ridgeline and... drum roll please... the battery is dead again... I get a second jumpstart and let it run for an hour while attempting to call the dealership about this problem. From 10:00am until 10:15am I could not reach ANYONE... NO ONE in sales, NO ONE at reception. Frustrated with trying to reach the dealership, I decide I would drive back but just after a few minutes I have alarm chimes going off and icons going off in the data info area on the dash. Deciding that a 25 mile trip in 90 degree heat was not wise, I took this brand new Ridgeline with less than 100 miles to a Firestone facility I have used in the past. They do an assessment and I'm buying a new battery to the tune of $207 for a brand new vehicle I have had for 16 hours! I just spent north of $30,000 for a brand new vehicle . While I hate to sound "entitled" the dealership should take 100% ownership for this issue and make additional compensatory steps necessary, because as of right now, NO ONE at Buena Park Honda is helpful! I am so, so VERY ready for my survey from Honda. I can truly say, that this is my 15th Honda product and as of right now, it will be the last.

After much back and forth, they ABSOLUTELY Refused to Honor Advertised Price. Their ads are fake, and a trick to get you to go to their dealership.

I went in this dealership two week ago talked to Tony Nyeng. He said, the my Lexus Rx350 not ready yet. Will call me next week..but he had not call me... since then.

The don't care about the customers. They do care about there bottom line which is to make money and not lose it. They make sure they tell at some point.