Reviews
Perfect gentleman not pushy let him know what I’m after
Perfect gentleman not pushy let him know what I’m after and he said no problem
Perfect gentleman not pushy let him know what I’m after
Perfect gentleman not pushy let him know what I’m after and he said no problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mike, we appreciate your shoutout and are here if you need anything else in the future. Safe travels! - The World Imports USA / Lotus of Jacksonville Team
Very responsive until I asked for the Carfax, and then
Very responsive until I asked for the Carfax, and then crickets. I asked if there was anything wrong with the car as to why he wouldn’t share the Carfax. No reply. I obtained the carfax on another web page and the car has a branded title. Due to the lack of honesty, I would not consider a car from this dealership.
Very responsive until I asked for the Carfax, and then
Very responsive until I asked for the Carfax, and then crickets. I asked if there was anything wrong with the car as to why he wouldn’t share the Carfax. No reply. I obtained the carfax on another web page and the car has a branded title. Due to the lack of honesty, I would not consider a car from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
It isn't very reassuring to hear about your experience with the Carfax request. Transparency is important, and I'm sorry if we fell short in this instance. All our vehicles have a manufacturer notation on the website. We appreciate your feedback and will use it to improve our communication processes. If you have any further questions or concerns, please feel free to reach out directly. Thank you, Jake Sydorowicz - General Manager - (904) 998-9992 x 237
Great inventory and super helpful staff.
Great inventory and super helpful staff. Salesman stayed in contact throughout the process but never applied pressure to buy. Very good buying experience.
Great inventory and super helpful staff.
Great inventory and super helpful staff. Salesman stayed in contact throughout the process but never applied pressure to buy. Very good buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear you had a positive buying experience with us at World Imports USA / Lotus of Jacksonville! Our team is committed to providing helpful and hassle-free service. Enjoy your new vehicle, and thank you for the feedback!
Great Experience
I recently purchased, a Euro version, BMW 1985 BMW 320i-6. The entire online and by phone process was expertly handled by the Wold Imports staff. Also, shipping was quicker than I expected. Best for me is the fact that after having my nearly 40 year old car inspected, I was told it's the nicest BMW of that vintage they have seen.
Great Experience
I recently purchased, a Euro version, BMW 1985 BMW 320i-6. The entire online and by phone process was expertly handled by the Wold Imports staff. Also, shipping was quicker than I expected. Best for me is the fact that after having my nearly 40 year old car inspected, I was told it's the nicest BMW of that vintage they have seen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to know that you had a smooth purchasing experience with us at World Imports USA / Lotus of Jacksonville. It's great to see your vintage BMW is turning heads already! Thanks for the review and enjoy your ride!
Love my car from World Imports
I recently purchased a beautiful 1998 BMW Z3 2.8 Roadster with 1022 actual miles. The car had been in a private collection and looks and drives like new. Logan was pleasant to work with and very helpful in getting answers to my questions concerning the car. Christian made the sales process very easy. I am very happy with my purchase and my experience with the people at World Imports.
Love my car from World Imports
I recently purchased a beautiful 1998 BMW Z3 2.8 Roadster with 1022 actual miles. The car had been in a private collection and looks and drives like new. Logan was pleasant to work with and very helpful in getting answers to my questions concerning the car. Christian made the sales process very easy. I am very happy with my purchase and my experience with the people at World Imports.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we're delighted to know you had a great experience with Logan and Christian at World Imports USA / Lotus of Jacksonville. Enjoy your BMW Z3 Roadster! Thanks for the review.
I worked with Sonny Lopez and he was extremely helpful!
I worked with Sonny Lopez and he was extremely helpful! He helped us step by step and was very responsive, even when he wasn't working.
I worked with Sonny Lopez and he was extremely helpful!
I worked with Sonny Lopez and he was extremely helpful! He helped us step by step and was very responsive, even when he wasn't working.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know that Sonny was able to assist you throughout your experience with us at World Imports USA / Lotus of Jacksonville. Thank you for the positive feedback, we appreciate it!
I purchased a 1972 Fiat 500L from World Imports USA this
I purchased a 1972 Fiat 500L from World Imports USA this past week. I was so excited because I thought I had found the car I had been looking for over the past 10 years. I owned a 1965 Fiat 500 that I bought while I was stationed in Italy. I had it shipped to the US where I enjoyed it for years. I was urged to sell it. I have been wanting to replace it ever since. I found this one and it had been restored. I paid a high price for it, so my expectations were high. When I received it (about a mile from my house) I drove it home. As soon as I got in it to drive, the driver's seatback fell backwards and was almost impossible to drive. I also discovered that it had no seatbelts whatsoever. Not that uncommon for a European car of that age, but it would have been nice if I had been forewarned. This was on Saturday. The following Monday, I took the car to get it inspected so that I could have it registered. It passed, but, on the way home, I stopped at a convenience store. When I came back out, it would not start. How embarrassing, to have a newly purchased vehicle that won't even start. I also discovered that the 2 sets of keys that came with the car were half good. two of the keys worked (on the ignition) but the other two did not work on anything. Two small interior parts just fell off the first day. Lastly, I discovered that this car needs to be double clutched in order to shift. Again, it would have been nice if someone had told me beforehand, as I have never driven a car that needed to be double clutched before. I sent a text to my "salesperson" who told me that he was going to get with his "management team" and that they would get back with me. I waited over 2 days and nothing...very poor customer service after the sale.
I purchased a 1972 Fiat 500L from World Imports USA this
I purchased a 1972 Fiat 500L from World Imports USA this past week. I was so excited because I thought I had found the car I had been looking for over the past 10 years. I owned a 1965 Fiat 500 that I bought while I was stationed in Italy. I had it shipped to the US where I enjoyed it for years. I was urged to sell it. I have been wanting to replace it ever since. I found this one and it had been restored. I paid a high price for it, so my expectations were high. When I received it (about a mile from my house) I drove it home. As soon as I got in it to drive, the driver's seatback fell backwards and was almost impossible to drive. I also discovered that it had no seatbelts whatsoever. Not that uncommon for a European car of that age, but it would have been nice if I had been forewarned. This was on Saturday. The following Monday, I took the car to get it inspected so that I could have it registered. It passed, but, on the way home, I stopped at a convenience store. When I came back out, it would not start. How embarrassing, to have a newly purchased vehicle that won't even start. I also discovered that the 2 sets of keys that came with the car were half good. two of the keys worked (on the ignition) but the other two did not work on anything. Two small interior parts just fell off the first day. Lastly, I discovered that this car needs to be double clutched in order to shift. Again, it would have been nice if someone had told me beforehand, as I have never driven a car that needed to be double clutched before. I sent a text to my "salesperson" who told me that he was going to get with his "management team" and that they would get back with me. I waited over 2 days and nothing...very poor customer service after the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the review. I'm disappointed to hear that you're not satisfied with your purchase and sincerely apologize for the lack of follow-up communication from our team. Please contact me directly at your earliest convenience so that we can discuss these concerns in greater detail and work toward a resolution. Respectfully, Jake Sydorowicz - General Manager - (904) 998-9992 x 237
Excellent dealership
After wanting and desiring a corvette for nearly 5 years, I found my 1999 C5 FRC here at this dealership via cars.com. Spencer was great to work with, transparent throughout the buying process. Gary was great too. Straight shooters. They cherry picked an immaculate 3 owner, bone stock, garage kept C5 FRC and I'm super excited that its in my garage! With just under 19k miles it stills smells new and even the leather interior too! Not a scratch on it. They even provided transportation from FL to NY and the driver made it me in less than 24 hours. Super smooth transaction and very professional. Awesome experience and highly recommended !! Stephen D. Staten Island, NY
Excellent dealership
After wanting and desiring a corvette for nearly 5 years, I found my 1999 C5 FRC here at this dealership via cars.com. Spencer was great to work with, transparent throughout the buying process. Gary was great too. Straight shooters. They cherry picked an immaculate 3 owner, bone stock, garage kept C5 FRC and I'm super excited that its in my garage! With just under 19k miles it stills smells new and even the leather interior too! Not a scratch on it. They even provided transportation from FL to NY and the driver made it me in less than 24 hours. Super smooth transaction and very professional. Awesome experience and highly recommended !! Stephen D. Staten Island, NY
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on finding your dream car! We're glad our team at World Imports USA / Lotus of Jacksonville, especially Spencer and Gary facilitated in making your purchase experience smooth and transparent. It's great to hear that our transportation service exceeded your expectations!
CITROEN 2CV HEADQUARTERS
this is the only agency that carries the car im looking for. no it's not a lotus, it is a french citroen 2cv and i almost bot one from them a few months ago, it was a blue low miles or km, car and before i could buy it , it got sold. im still lookin and the only place to look for the vintage car you want , in florida, is here at world imports usa. the new fella onboard is the best and communicates regularly as im nearly 200 mi away so cant visit on the drop of a hat. im patient and this is the place that will have my 2cv, just givem time. mean while i save my pennies and i save my dimes, giddy up giddy up 2cv, for i know there will be a time, giddy up giddy up 2cv, when i will buy a brand new old citroen 2cv
CITROEN 2CV HEADQUARTERS
this is the only agency that carries the car im looking for. no it's not a lotus, it is a french citroen 2cv and i almost bot one from them a few months ago, it was a blue low miles or km, car and before i could buy it , it got sold. im still lookin and the only place to look for the vintage car you want , in florida, is here at world imports usa. the new fella onboard is the best and communicates regularly as im nearly 200 mi away so cant visit on the drop of a hat. im patient and this is the place that will have my 2cv, just givem time. mean while i save my pennies and i save my dimes, giddy up giddy up 2cv, for i know there will be a time, giddy up giddy up 2cv, when i will buy a brand new old citroen 2cv
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your review, Bruce! We're so happy that we helped you find a Citroen 2cv! We hope you choose our team for all of your automotive needs! -World Imports USA / Lotus of Jacksonville
They were very patient with us wiring our money which
They were very patient with us wiring our money which took a extra day. Very quiet atmosphere and that was so enjoyable just to ask so many questions to be sure that was what we wanted.? No pressure, just take your time. I would recommend the people and dealership. It is owned privately too.
They were very patient with us wiring our money which
They were very patient with us wiring our money which took a extra day. Very quiet atmosphere and that was so enjoyable just to ask so many questions to be sure that was what we wanted.? No pressure, just take your time. I would recommend the people and dealership. It is owned privately too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the five stars! We're honored to hear how your visit here at World Imports USA / Lotus of Jacksonville was such a positive one. We hope to see you back for all of your future automotive needs!