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Midway Automotive

(1,898 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Midway Auto

My husband and I were told to try Midway. We stopped to look at cars,we were met by Charles the salesman, he was very professional and accommodating. We bought a car and we would highly recommend giving them a look for your next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

I had just got my license and my credit needed work I went to a few other car dealerships but was never happy or satisfied with what they offered. When I came to Midway Automotive the sales person was very real didn’t sugar coat anything which I appreciated. It was a feeling like wow he’s actually looking out for me. Within a week I walked out with a car that I absolutely love!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My daughter bought her first car from this dealer.

Bob Hurley was very prompt in responding to my email when I inquired about a used vehicle the dealership was selling and responded to all my follow-up emails very quickly. My daughter fell in love with the vehicle when we went to see it and test drive it and Bob was very helpful and explained everything in detail throughout the process. I will definitely be back should the need arise in the future for another vehicle and will definitely refer Bob to anyone looking for a vehicle in the future. Thank you again Bob! Kathy is enjoying her new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good Experience

They did a nice job. Everyone was helpful. Bob was our salesperson and he did a good job of making sure we had what we needed while giving us space.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just bought a used car from this dealer

I was treated in a timely manner, everyone was very helpful and my sales consultant Frank Henry was excellent, he was very professional and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sales Department

Bob Hurley was excellent in my process of purchasing this pre-owned auto. I first spoke with him on the phone and immediately got the "vibe" I could work with him. I am the type of buyer that can be completely turn-off by aggressive and not so sincere sales staff, regardless of what I am buying. Bob' phone style allowed me to feel comfortable with taking it to the next level, and visiting the dealership. Once there, Bob's style is probably the main reason I continued to considered the pre-owned vehicle I had seen on line. Obviously, the condition and price of the vehicle is my main concern, but admittedly, to even get to that level of consideration, the salesperson's style, is a major factor with me. Again, Bob was excellent and I did purchase the vehicle and love it! Thanks, Steve Burke

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

I was extremely impressed with their ability to want to help me get into a better vehicle. I would recommend them because they work with you to help you get a better vehicle and they work with your budget. I worked with 2 guys named Kevin and they both were very knowledgeable and helpful in my car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best salesman

This is my third vehicle I’ve bought from midway. I’ve delt with Frank Henry every time. Mr. Henry is a top notch salesman and all around great guy. It’s been a pleasure buying vehicles from Frank and I can’t wait to purchase another off of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A hassle free experience... Thanks Midway!

Buying a car can be stressful and overbearing. At the Midway Automotive Superstore I was able to have a hassle free and super experience with Mr. Frank Henry listening, hearing and understanding my needs. Mr. Henry is the BEST. Thanks.....Mr. Frank Henry and Midway Automotive Superstore. Respectfully, Ms. Taska Watts.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Down to the Wire

My daughter was looking for a car and had seen several when she "her car". The dealership was over a hour away from our home but we bundled into the car and arrived at Midway Automotive. We were greeted with friendliness and courtesy. Frank Henry introduced himself as our go to man. We told him the car we wanted to see and he was immediately in motion to bring the car around so my daughter could test drive it. He told her to take her time and he would see here when she got back. When she got back you could tell she wanted it. We had arranged financing through our bank and Midway has a registration office that closed at 5 p.m.. We told the staff we wanted the car and to drive it home. All set to go right ? Wrong! Yet it was due the bank not Midway. That small group of people jumped through hoops to prevent us from making another 2 hour round trip. Frank was keeping my 7 year old granddaughter occupied with balloons, change for the vending machine and just talking. She couldn't understand why we might not take the car home. Due to their heroic efforts especially Nikki in talking to the bank and rushing the registration through in the nick of time and Frank getting the car waxed and inspected my daughter and her daughter drove off in their shiny, red car they named"Fire" Thank you all and if my jeep....... do not think about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.