Traveling to Florida and a dash light came on
Traveling down I-75 heading to Florida from Michigan and 6 hours into the trip a dash light came on and no cruise control. I called Swope Dodge in Elizabeth town KY and spoke to the service department. We had reservations to spend the night there. I stopped into the dealer about 4:00 Friday February 28th. The service person wrote up the car and gave me a ride back to the hotel with the assurance they would look at my vehicle asap and would call me first thing in the morning. First thing Saturday morning my cell phone rang and it was the dealer, my car was ready. They found a bad wheel sensor, replaced it and even picked me up at the hotel. Outstanding service.
Never Answer Phone in Dodge Parts
Never answer phones in Parts department. Have to buy our parts from Louisville and get a better price and delivered. Shame I have to spend my money in different town.
Jennifer my salesperson was wonderful. Financing and management not so much. Took 6 hours to figure out that the deal wouldn't work. I find that hard to believe.
Bought 2012 Kia Sedona. Smoothest used car purchase ever :-) highly recommended. H Flynn and the rest of the staff very helpful.2 Hour Dr. was well worth it. Very satisfied
Kenny rushing was amazing he made the whole process from buying to getting it detailed and Cilica jet applied. I would recommend him to and Swope dodge to anyone in the market for new cars.
Was a great experience, Alex help us get the van we wanted, it was ready fir us when we arrived unlike the last dealership we went to! It even has a full tank of gas, we haven't had any problems with our Dodge Caravan!!
We were shopping for a new SUV. Upon entering the lot we were greeted by a salesman, Robert Smiley. He did not rush or pressure us in any way. He made the test driving and purchasing process painless and, honestly, relieving compared to every other car buying experience I have ever had. The sales manager was very respectful and a pleasure to do business with. For the first time in my life, it felt as though my salesman was working for me. I would definitely recommend this dealership to anyone and everyone looking to buy a new car.
Mr. Smiley ?
The best place to buy a vehicle. Ask for Robert Smiley. He is a blessing to me every time I go there. His name fits perfectly because his smile is infectious. I even named my car Mr. Smiley. I am sure you will leave feeling like family.
Awesome Sales Rep with Awesome Service at an Awesome Dealership. I went into Swope (E-town location) with a description of the car I had seen on the Swope website, informed the Sales Rep what I wanted to purchase and he took it from there. After looking at the inventory on the computer he noticed the car was at the Radcliff location and without hesitation he asked me to come with him. As we headed to that location the drive was pleasant and let's just say I purchased the car. :)
Highly recommend !!
I have bought several vehicles from swope and have built a great relationship with the employees at swope, they have always treated my family and I with respect and very respectful, I was always told that the salesman sales you the vehicle and service gets you coming back. I have always received great service from swope I just purchased two new vehicles from swope last week and highly recommend them for your next vehicle purchase