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Mechanicsville Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (379 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mechanicsville Toyota from DealerRater.

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great service

On time performance great communication friendly staff clean building the staff seems well trained everyone working seemed in a good mood

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words, Jayson. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mechanicsville Toyota, we value our customers and we look forward to seeing you down the road. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

Oil change

Quick service outstanding customer service by Sarah techs need to be more careful in gettin grease and oil on door panels

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, thank you for writing about your visit here at Mechanicsville Toyota! I am happy to hear that Sarah was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

Great service, Friendly Staff

I arrived early .. and was accommodated with out a problem. The staff was friendly. The coffee was good. The repairs were reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Jean and thanks for your kind words! We appreciate our staff here at Mechanicsville Toyota and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

First 6 month service appointment

The service was friendly and quick, the appoinment took only 30 minutes. I am very pleased with the service thus far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Victoria, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us here at Mechanicsville Toyota. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

Great service

Quick and efficient. Sarah was extremely nice and professional. Setting of appointment was very easy. Facilities very clean and in order.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, thank you for sharing this great feedback with us. We feel our service department is what makes Mechanicsville Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

Great service

Great knowledgeable service, and my salesperson had a wonderful attitude! Very prompt service! Everone was very friendly, and the facility was very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Lee! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

Great Sales Rep

Marvin, our sales rep, was very professional and efficient. Very low pressure approach. Unlike previous experiences with other dealerships. Refreshing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review for Mechanicsville Toyota, Joseph. We are pleased to hear that Marvin was able to provide an efficient and overall positive experience. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

great service and parts and dealership

fast and good service. all of the people in all departments are very good and nice to you whatever you need or your circumstances.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership, Mary. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

Great service,fast and friendly staff.

staff is so friendly and fast. I was helped out with my next appointment and the work that needs to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marty, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Mechanicsville Toyota satisfied. We are very appreciative of your 5-star review. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

Great service

Went above and beyond, great value, friendly staff, great communication with me while car being serviced, coupons available and honored

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Susanne, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Mechanicsville Toyota team went above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000