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Barlow

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (184 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Dealership

Barlow is great every time! That's why I travel there den though other GM dealers are closer, I just feel that their commitment level is very high

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Arline, thank you for sharing this great feedback with us.?We feel our service department is what makes Barlow Buick GMC special.?Reviews like yours help us to make sure that we're meeting the needs of our customers and we?re glad to hear that you were pleased with your visit.?We look forward to seeing you for your next service appointment! Ed Barlow, President ebarlow@barlowautogroup.com

Very clean and friendly.

Barlow made my truck buying experience very easy and enjoyable. I would definitely recommend Barlow to anyone looking to buy a new car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, we appreciate you taking time to leave us a great review! We are pleased to hear our team did a great job in assisting you in your purchase. Enjoy your new truck! If there is anything else we can do for you please don't hesitate to give us a call! Ed Barlow, President ebarlow@barlowautogroup.com

Quality Service

Service professionals do a great consistent job with our Buick Enclave. We purchased this vehicle and all subsequent service has been completed at this dealer. Based on our history chances are we will purchase our next car at Barlow Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Frank, it is wonderful to hear that our staff at Barlow Buick GMC was able to provide you with a great experience!?We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Ed Barlow, President ebarlow@barlowautogroup.com

Great, caring service team

Was worried about the brakes since the truck is 5 years old. Rich took the time to explain and assure me that they were still very good and did not need to be replaced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Petra, thank you for your kind words. We feel our service department is what makes Barlow Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we?re glad to hear that you were pleased with your visit with Rich and the rest of our service team. We look forward to seeing you for your next service appointment! Ed Barlow, President ebarlow@barlowautogroup.com

Great experience

I was greeted cordially. I was given the best possible price for the work done. Very satisfactory experience. I definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this great survey, William. It is wonderful to hear that our staff at Barlow Buick GMC was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them.? Thank you and if you have any questions about the work that was done please feel free to contact us. Ed Barlow, President ebarlow@barlowautogroup.com

Barlow GMC goes above and beyond

John Mennig is AMAZINGLY helpful! He goes out of his way all the time for us. We leased our second vehicle at Barlow because of him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, thank you for leaving us this great review. We are very happy to hear that John could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Best, Ed Barlow, President ebarlow@barlowautogroup.com

joe & rosemarie russella

we've purchased many vehicles there because the staff, mgmt. and service are excellent. plus we bring friends and family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greate Service

Salesmen was very Professional ... met all my needs ... friendly ... no pressure ... answered all my concerns and questions ... everyone there also was very friendly ... I would recommend my family & friends to buy from Barlow GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

I have always found the service personnel to be friendly and courteous and will take time to answer all my questions about my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

It was a very helpful and relaxed atmosphere. The sales staff was very helpful and knowledgeable. The facilities, showroom etc. were impeccable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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