Imperial Motors Jaguar of Lake Bluff

4.9
(25 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
(847) 615-0606 (847) 615-0606

Inventory

About our dealership

This seller has been on Cars.com since March 2006.
Imperial Motors Jaguar is devoted to hand selecting only the finest and unique motor cars while providing our customers great value and personal service that is unrivaled. We are committed to making your purchase a unique and satisfying experience all the way from your initial purchase through your service needs. When you purchase a vehicle from Imperial Motors you not only get a beautiful automobile you become a member of the Imperial Motors family. Test drive the vehicle of your dreams today.
IT'S YOUR TURN!

Service center

Phone number (847) 615-0606

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.9
(25 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Imperial Motors of Lake Bluff, Illinois

I came from out of state with a trade in. Steve Link handled the sale of a new XJ. Thrilled with the car. Buying process was straight forward, no pressure. A totally positive experience. Best car buying experience I’ve ever had.

5.0

Finally a great car

Buying a car is never easy, especially not three states over, and there is a CoViD-19 virus creating barriers at every possible moment. But the car I fell in love with was at Imperial Motors in Lake Bluff IL, one of three made in that specific color combination for the year. I tried to negotiate my way to a deal, but Steve was a straight shooter and fair to Kelley Blue Book, so we struck a deal. I later found out that they underpriced the car I bought, so I made out like a bandit on the sale anyway. Nevertheless, sometimes, when workers are not operating their computers and phone lines as usual, buying a car across state lines is not as easy as one would hope. Luckily, Steve was with me every bit of the way, for instance, where the registration process typically would fall into place, CoViD-19 stopped regular operations, and my registration would be delayed by months if it wasn't for Steve's help. Steve also got me window tinting at cost before shipping the car as a part of his customer service experience. Subsequently, he made sure I received prompt and discounted shipping of both the trade-in car and the purchased car with a driver's contact phone number. I received the title and a check to pay the taxes due on the vehicle at the DMV since Steve advised this to be the fastest route to register the car. At the DMV, I found that Imperial Motors overcharged sales tax for the vehicle. When I notified Steve of the mishap, and that the DMV is sending the dealership the overage check instead of me, Steve promptly sent a check of the overage to me via UPS. Buying a car online from a dealership out of state made me weary, but Steve is a person I could count on by being there for me, on his official and personal time. That is how a Jaguar dealership takes care of a customer by becoming a part of their experience, and I feel like Steve, and I are good friends, although we never met.

5.0

Most rewarding experience!

Imperial Motors representation of my Jaguar was spot on. They arranged transportation to my home in Vermont . Car around clean and in perfect condition. I am most satisfied with my purchase. Connie, was professional, thorough, and a delight to deal with. Highly recommended.

5.0

Great Staff, Great Vehicles

Connie was fantastic! My out-of-state buying experience was made hassle free by her skill, knowledge, and patience. I hope they never change the small unique dealership they operate. Thank you!

5.0

My Used Car Purchase

My sales person, Connie, was very pleasant to work with and she made my Internet used car buying experience great.

4.8

JaguarBuyer

Purchased a used Jaguar XJ and was treaded by the staff well. Sales person Connie was knowledgeable and helped us through the whole process. They were willing to deal a little on the list price and trade in value. They made sure the body was in excellent shape before I left with the car. I did encounter a glitch soon after my hour long drive home and took it to my local Jaguar dealer for the fix. When I notified Imperial Motors of the problem and fix they supplied an explanation of what went wrong and agreed to compensation for my troubles. Now that the entire process is complete I must say that they did a great job and were very attentive to my needs. I would recommend them!

5.0

Outstanding!!!

I have bought many,many cars in my life. Imperial Motors blows away any experience I have ever had. They fulfilled all promises intimates via phone and email. The car I bought was by far the best prepared of the many I looked at prior to finding my new Jaguar. I wish this would have been my first stop! This is the only place to buy your Jaguar. I am a customer for life.

5.0

Great staff

Great experience working with Doug Tirzmalis. Very helpful and friendly on the phone. Made my first experience of buying car on line very satisfying.

5.0

Easy to deal with... like friends

The best thing about Imperial Jaguar is their staff. Its like dealing with good friends. They do what they say, when they say it will be done. They're friendly and small so they get to know you by name. They'll work with you on your concerns or accomodate your schedule. Its the only place I'd take my Jag for service! Great people to do business with !

5.0

Dealer like no other!

This dealer is like no other. Personable, friendly and knowledgeable staff who is not pushy like most dealers can be. They actually make buying a car fun and enjoyable. From my sales person (I dealt with Connie) to the other staff members I had contact with, I really enjoyed my car buying experience. I would highly recommend Connie and Imperial Motors Jaguar.

Read all 25 reviews