Van-Trow Toyota

Three hours for an oil change with no communication why its taking so long. Incompetence and amateuristic

Brian B.’s Reviews 1.0 star rating Absolutely horrible rude service. The service station is garbage. The main lady is rude beyond belief. Told me my car looked bad and would have to get out looking better before I could bring my car back??? They couldn't fix my problem and still charged my over 500$ this place is horrible.

No pressure sales! The salesperson were knowledgeable and very polite, and didn’t try to pressure me when I said I wanted to think about it overnight. He also showed me the Carfax report without me asking for it. It was a real pleasure to do business with honest people.

No one but Van Trow Service has worked on my Highlander since I bought it including oil changes. It is in tiptop condition and it's going on eleven years. MY Service representative has never failed to deliver.

Easy to work with. Easy in and out. Once we made the deal, it only took 20 minutes to get me out the door. I was in and out in less than an hour, including test drive, negotiation, and processing the sale!

Located a car on line. Sent inquiry. Salesman messaged me right away. Set up test drive and decided to purchase the following day. Joe K introduced me to their Finance manager and we put the deal to bed. I purchased the vehicle and an extended warranty. Everything was explained in detail throughout the process. I enjoyed the purchase experience.

Was looking online and did the standard inquiries on a few vehicles. Received an email from the internet manager stating that their online inventory did not match actual inventory. I asked if they had any crew cab 4x4s and was told he would look and of course never heard back. Complete waste of time. Glad I didn't go to their lot.

I came to the dealership to look at a 2008 toyota tundra and the truck had wire hanging out the dashboard where somthing electrical had been replaced or removed.The salesman told me he didnt know what it was and brushed it off like it didnt matter. THAT TURNED ME OFF FROM BUYING THE TRUCK.I drove a 100 miles just to see the truck.

I had a great experience with Van Trow. I purchased a used vehicle and the process was painless. Would definitely recommend. Thank you, Mike Rook, for your help!

I live a couple hours away from the dealership. Bought a new 2017 Toyota Tacoma. Whole process was great. Great price upfront by the internet sales manager, no negotiating. Vehicle was clean, filled with gas and running boards already added when I got there. Finance manager was excellent also and had paperwork ready for me to sign. Couldn't ask for a better vehicle purchase experience.