Paul Miller BMW

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4.9
(693 reviews)
Visit Paul Miller BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Service Sales
Monday 7:30am–7:00pm 9:00am–7:00pm
Tuesday 7:30am–7:00pm 9:00am–7:00pm
Wednesday 7:30am–7:00pm 9:00am–7:00pm
Thursday 7:30am–7:00pm 9:00am–7:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 8:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 247-0930 (888) 247-0930
Used (888) 247-1894 (888) 247-1894
Service (888) 247-1895 (888) 247-1895

Inventory

See all 172 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2021.
Located in Passaic County NJ and serving nearby Morris County and Essex County New Jersey Paul Miller BMW is your source for BMW Cars and SAVs. Under the ownership of Paul Miller Auto Group LLC since 2000 Paul Miller BMW is one of the largest BMW dealerships in New Jersey as well as the nation. We also have the distinction of being the nation's only 8-time winner of the BMW Center of Excellence Award. This is a true testament to our unmatched level of customer service and satisfaction.

Service center

Phone number (888) 247-1895

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.9
(693 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great car shopping experience.

My sales person Matt Wood was a professional from the moment we where introduced. I had a pleasant experience with Matt and Mike in finance. Overall I would recommend a visit to Paul Miller BMW.

Dealer response

Thanks for your glowing review, Mike! We're delighted Matt and the rest of the team welcomed you with excellent service that's earned Paul Miller BMW your confidence. Until next time!

1.0

Unresolved issue

Went in with an issue that appeared to a transfer case issue, left with a $1,400 bill and the same issue was left not only diagnosed but not resolved and left with a suggestion that we try a transmission shop

Dealer response

John, We want all of our guests to rely on us for solutions and support, and I'm disappointed that we were unable to assist you with your repair needs. I will look into this matter further and understand why this matter occurred. In the meantime, if there is anything I can do to help turn this around, please give me a call directly. Thank you, Fernando Cerqueira - General Manager - 973-696-6060

5.0

Best Experience Ever!

I searched the BMW website nationwide for a used cad. Paul Miller BMW had the best prices. I inquired online about a 2019 BMW 330i xDrive and made contact with Rose. She was very helping going over all the details of car. Ali was my sales advisor. He was friendly, personable, and knowledgeable. I live in Virginia (4 hours away) and couldn’t get up there until the weekend. Ali was able to work with me, hold the vehicle and coordinate my upgrades. Ali was always available and willing to answer my questions and concerns. He even assisted me when he was off (that’s dedication). I drove a rental car to NJ from VA. Ali greeted me upon my arrival and was just as awesome in person. Ali linked me up with finance manager Ray who was able to get me a great interest rate with great payments including adding a extended warranty and maintenance plan. Ray was a ray of sunshine and very good at his job. Prior to leaving they even had one of the employees drive my rental car to enterprise and drop it off for me. Everyone here is awesome and I highly recommend Paul Miller BMW.

Dealer response

Patrick, thank you for the phenomenal review, and congratulations on your new 2019 BMW 330i xDrive! We're so glad Rose, Ali, Ray, and the rest of the Paul Miller BMW team made it a seamless experience, and we hope the vehicle serves you for many years to come. Enjoy - and we'll be here if you need us down the road!

5.0

BMW wayne - Ken at BMW - superior service !

Great service! Great communications. Great value on 3 series oil change . Ken is always helpful! Wayne BMW exceeds all expectations. Would recommend this dealership anytime! Purchased a few cars here and never been disappointed!

Dealer response

Bert, Thank you for taking the time to give us your kudos. It means a great deal that you recommend Paul Miller BMW so thank you for the fantastic review. We look forward to seeing you again next time!

5.0

Good Service

The service was very good; it took 2 hours but I was working from the waiting room which was clean & quiet with coffee, water, etc.

Dealer response

We're glad your recent service didn't disappoint, Matt. Thank you for the excellent review and for trusting Paul Miller BMW with the job - we hope to see you again down the line!

1.0

“Paul Miller Certified” doesn’t have much juice.

Flew down from NH to buy a car that was “BMW certified” and “Paul Miller Certified.” According to Sales Rep car was only serviced by them was a trade in by a client “they knew”. I did check carfax and it was clean. Three months later the paint is chipping all over the nose of the car due to the fact it was repainted and wasn’t even done well as it has too much material on it etc. I’m not sure what “Paul Miller Certified” means, but doesn’t mean much to me.

Dealer response

Thank you for reaching out. I'm sorry to hear about this situation and would like the opportunity to speak with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Fernando Cerqueira - General Manager - 973-696-6060

5.0

Alex Reynoso Paul Miller BMW

Alex Reynoso was great. Most seamless & easy car buying experience I’ve ever had. I will only go to him moving forward. This was the best sales representative I have dealt with and I have been through some nightmares.

Dealer response

Tón, we are so proud to hear that Alex could take amazing care of you at Paul Miller BMW! Thank you very much.

5.0

Finally a respectable business

We came to test drive a used Mercedes GLE, we were pretty disappointed with dealerships in general after we looked into about 5 other dealers. Hands down the car had everything we wanted but, most importantly Dave Guzman made everything so easy. He was very courteous, patient, easy to communicate with and pleasant. The price was the icing on the cake. We will definitely be back and recommend Paul Miller’s Dealership. And Dave Guzman of course.

Dealer response

We're so glad to hear that Dave and the team helped make this a five-star experience! Thank you for coming to Paul Miller BMW!

5.0

Service is great

Jose was exceptionally accommodating when I was in need. Service was great. Got in and out with great speed which made my day. Jose is an asset to the service department.

Dealer response

Thank you so much for the kind comments, Rino! Jose is truly a wonderful asset to our team and we look forward to sharing this excellent feedback with him. Thanks for visiting Paul Miller BMW and please don't hesitate to reach out if we can be of service again in the future!

5.0

Great customer service

I have leased several bmw”s from Paul. Miller in Wayne. The sales department is informative and easy to deal with. Fred my sales advisor was knowledgeable, honest and a pleasure to work with I would highly recommend.

Dealer response

Thank you for trusting the Paul Miller BMW team with your loyal business! We appreciate your continued support and look forward to seeing you at your next visit!

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