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Paul Miller BMW

(719 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller BMW from DealerRater.

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Service

Service on vehicle was completed when promised. Car runs well. Professional staff assisting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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rude rude rude

very rude people ....................... .....................................................

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ryan Brock rocks!!!!!!!!!

My family and I have purschased a lot of cars from Paul Miller. Ryan has always been a straight up guy. You tell him what you are looking for and he makes it happen. My type of guy. I'm very pleased with the service he gives Day to day. Speak with Ryan one time and he gives you that honest person feeling. And he comes through on his promises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best Car Experence!

The Best Price, Car, and Service. If you don't use Paul Miller Bmw and Dau Dauti you doing yourself a disservice. This is my 5th BMW an I will never go anywhere else. I drove two hours to get the car, they had me complete in 15mins. Than you M.r Dauti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My 328i

It was an amazing experience going through the buying process. My sale rep Daut was beyond great. He made the process seem less. I am happy driving my 328I. Cheers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome experience:

Chris Wever, was our sales rep, did a very good job. No hassle or haggle. Straight up transparent process. I Would definitely recommend your dealer and your sales rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Leasing Experience

Awesome experience from begining to delivery. No hassle or haggle. Straight up transparent process. Would definitely get another car from my Client Advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Jerzey is the best

Needed a new lease. I was recommended to see Jerzey. Jerzey was so professional. The whole process was smooth and easy. I will see him again after my lease is up. I love bmw of wayne!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BMW new fan

Nice dealer and so far I have enjoy great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pathetic - DO NOT VISIT

Pathetic staff and totally crappy experience. Waited 30 minutes just for the sales guy Josh to meet us. Then waited another 20 minutes for the test drive. After the test drive Josh disappeared. And when he showed up he said this car is not certified while the website clearly stated it was. He had no idea how to deal with a customer. Please do not visit this dealership .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

This was clearly a misunderstanding from when client didn't meet scheduled appointment to a recent promotion that was announced and my sales person was not aware of. This was an isolated situation and I would be glad to go over the promotion details and any questions at hand for the specific vehicle of interest. We at Paul Miller BMW take great pride in making sure all our customers are happy with their experience. We are a family business founded and built on providing a premium environment to all our clients! You can reach me at 973-696-6060 x-4103 or jestevez@paulmiller.com