Wetzel Auto

(4.0) 28 reviews

Dealer on Cars.com since June 2016

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 3:00 PM
Sun Closed

Reviews

4.0
28 lifetime reviews.
  • We both won

    I've been looking to trade my Lotus for a Z51 Corvette for 8 months. Wetzel was the first dealer to offer me a fair trade and a fair price on the car ...I wanted. Steve was extremely responsive and was a pleasure to work with. Jason in finance also made the transaction pleasant and smooth. Oh, and the car it's absolutely awesome.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor service after Service after sale

    The salesman was good service after the sale sucked told me I had to buy a warranty talk to the financial company they said I didn't have to buy the ...warranty and still trying to get my money back he keeps saying they will return it that has it happen ben over three months very poor service after Sale

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great Communication with my sales rep.

    I was very happy with how quickly I received a response to my question. The sales team has kept in contact with me and answered all of my questions.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.0

5 lifetime reviews of the Service Department.

  • Poor service after Service after sale

    The salesman was good service after the sale sucked told me I had to buy a warranty talk to the financial company they said I didn't have to buy the ...warranty and still trying to get my money back he keeps saying they will return it that has it happen ben over three months very poor service after Sale

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Unknown

    service guy was really nice very professional and did a great job. If you go to Wetzel to get an oil change or Light maintenance done on your vehicle ...ask for Christian he did a great job and was very friendly.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2016

At Wetzel Auto, we believe strongly in building life-long relationships with our customers. Our fully reconditioned used vehicles include a 160 Point Inspection by an ASE Certified Technician, Carfax Vehicle History Reports, 3 Day Customer Satisfaction Guarantee and a minimum 12 Month/12,000 Mile Warranty, all at the Lowest Possible Price.

"Experience the Difference!"
Wetzel Auto
3505 Chester Blvd. Richmond, IN 47374
New (866) 843-7897
Used (877) 276-5584
Service (866) 457-4159
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