Reviews
Worse nightmare, damaged and theft title, didn’t know
Worse nightmare, damaged and theft title, didn’t know till progressive insurance told me three months later, never seen the title since I financed, wouldn’t let me use my pre approve from a outside bank at a lower rate… got the vehicle delivered at 8pm and was refused a test drive, said the deal was already approved, and the latch wouldn’t close immediately and sale persons left me with the car still….. all four tires were different and didn’t match and only one car key…promised new rubber mats and got used carpets… they sent one check for $285 for my problems…
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I am sorry to hear you were not happy with your purchase. Our sales staff did drive the vehicle over 10 hours round trip to you to deliver the vehicle so you could take at home delivery. The vehicle was still under factory warranty which is why we advised you take it to Mazda to get repaired at no charge. The tailgate worked the day before, and unfortunately that was unforeseen and was too far from us to repair it at that point, but the repair cost you nothing. The title was a clean title and the carfax was available prior to purchase. We sent the $285 for a second key. We ordered rubber mats to be delivered to you, I will look into why carpeted mats were delivered. Lastly, we did not refuse your outside financing, your bank did not approve the amount needed therefore we got you the financing you needed to purchase the vehicle. Again, we did our best to accommodate you through your purchase and I apologize if you feel we missed the mark. Matt will be in contact with you in regards to the floor mats.
I was supposed to have a sales man tell me about the
I was supposed to have a sales man tell me about the features about the vehicle and how to operate the new features of the car and I wasn't I figured it out on my own I will come in tomorrow and talk to a sales manager about other issues
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
This was a great experience.
This was a great experience. Our previous vehicle blew uo and Alex made the best out of our bad situation and got us into a great new vehicle for a great value. Thanks for working with us. We will be back and refer our friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff at the dealership were very accommodating and
The staff at the dealership were very accommodating and more than helpful. Very friendly and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt was very good at trying to get my agreement to a
Matt was very good at trying to get my agreement to a price. No high pressure sales tactics.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Salesman did all he was asked to do and more also asked
Salesman did all he was asked to do and more also asked if I if I needed anything just call
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommend Alex and Kyle for their excellent
Highly recommend Alex and Kyle for their excellent works I felt very comfortable and respected throughout the interaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience from the start to the end.
Great experience from the start to the end. I recommend this dealer foe every one
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They listened to my request and talked me through the
They listened to my request and talked me through the sale. They were very professional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy transaction without feeling as if I were being
Easy transaction without feeling as if I were being pressured. Answered all my questions and was very helpful
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car