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Pearson Honda

(329 reviews)
Visit Pearson Honda
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
New (804) 767-4823 (804) 767-4823
Used (804) 212-2505 (804) 212-2505
Service (804) 212-2346 (804) 212-2346

Inventory

See all 188 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2019.
PEARSON HONDA RECEIVED AMERICAN HONDA'S 2011 PRESIDENT'S AWARD--this is our 7th TIME!!! PEARSON HONDA is Central Virginia's #1 Volume Leader of NEW HONDAS. PEARSON HONDA is also Central Virginia's #1 Volume Leader of CERTIFIED PRE-OWNED HONDAS! Come visit us in our new state-of-the-art HONDA dealership at 14001 Hull Street Road. Our new store has incredible inventory to make your HONDA wishes come true. As Richmond Virginia's first and oldest Honda dealer our mission is to provide you with up-to-date information and to respond to your SALES SERVICE and PARTS requests quickly. As always YOU are the most important part of our business!
Home of the Good People! One of the Largest Certified Honda Dealers in the Mid-Atlantic Region!

Service center

Phone number (804) 212-2346

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Honda from DealerRater.

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After buying and servicing numerous vehicles at Pearson Honda, I stopped going after one of the service advisors got crappy with me when I challenged him about taking 1-1/2 hours to have my engine oil changed. I had an appointment; they didn't squeeze me in. That was six years ago. In June 2026, I decided to give them another try. Wow! What a transformation in attitude. I was told that changes had occurred, and I noticed it. This time I had my transmission and rear differential oil changed, and it took a little over an hour. I was talked to like my business was appreciated and my thoughts about Pearson Honda mattered. I am impressed!

After buying and servicing numerous vehicles at Pearson Honda, I stopped going after one of the service advisors got crappy with me when I challenged him about taking 1-1/2 hours to have my engine oil changed. I had an appointment; they didn't squeeze me in. That was six years ago. In June 2026, I decided to give them another try. Wow! What a transformation in attitude. I was told that changes had occurred, and I noticed it. This time I had my transmission and rear differential oil changed, and it took a little over an hour. I was talked to like my business was appreciated and my thoughts about Pearson Honda mattered. I am impressed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, we're so happy to hear our team's service has improved. We truly appreciate you giving us another shot, and we're happy you got the high-quality service you deserve this time around. Thank you for your review, and we hope to serve you for all your future car needs!

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Both Service Supervisors did a fine job. It was routine service but it was done promptly and in good order It would have been a plus if car was washed and vacuumed.

Both Service Supervisors did a fine job. It was routine service but it was done promptly and in good order It would have been a plus if car was washed and vacuumed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Denis! We're happy to hear that our service team provided such great service for you. We really appreciate you choosing to work with our crew, and we look forward to welcoming you back for all your future car needs!

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Purchasing a new car is never fun, since it requires lots of time and research, but I had an overall surprising and pleasant experience at Pearson Honda. Damon was my salesperson and he answered all of my questions on the car. I was able to test drive the car and get a good feel for it. He was knowledgeable on the vehicle’s features and warranties. The sales team limited back and forth haggling on sales price and met written offers from other dealers without stalling techniques and other antics I have experienced at other dealers. Only minor gripe I would say is having to present other offers to them and not getting the best price from the start. The finance team is also great and they looked out for my situation and best interests. They were not pushy on add ons which is a plus plus. I am appreciative and happy with my vehicle purchase and would recommend buying from Pearson.

Purchasing a new car is never fun, since it requires lots of time and research, but I had an overall surprising and pleasant experience at Pearson Honda. Damon was my salesperson and he answered all of my questions on the car. I was able to test drive the car and get a good feel for it. He was knowledgeable on the vehicle’s features and warranties. The sales team limited back and forth haggling on sales price and met written offers from other dealers without stalling techniques and other antics I have experienced at other dealers. Only minor gripe I would say is having to present other offers to them and not getting the best price from the start. The finance team is also great and they looked out for my situation and best interests. They were not pushy on add ons which is a plus plus. I am appreciative and happy with my vehicle purchase and would recommend buying from Pearson.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Briana, thank you so much for your kind feedback! We're delighted our team could help you find the right car for you, and help you learn all about features and warranty options. We truly appreciate your business, and we'll be happy to welcome you back and serve you for all your future car needs!

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Brought car in for rear roof defect. Getting fixed under warranty and so far great experience on diagnosis

Brought car in for rear roof defect. Getting fixed under warranty and so far great experience on diagnosis

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Neil, thank you for sharing your feedback with us. We're delighted our team was able to handle your repairs and keep it covered under warranty. We really appreciate you choosing to work with our team, and we look forward to welcoming you back for all your future car needs!

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We’ve been using Pearson Honda for years and wouldn’t trust anyone else with our cars Our service rep, Brian, is always attentive and helpful. I highly recommend them.

We’ve been using Pearson Honda for years and wouldn’t trust anyone else with our cars Our service rep, Brian, is always attentive and helpful. I highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jamison, thank you so much for recommending our team! It's so great to hear that we've served you so well over the years. We truly appreciate your loyalty to our crew, and we hope to welcome you back for many years to come!

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Friendly, courteous, prompt service. Everything being done was explained. Settings were restored. Communication option by phone created. Only what I requested was performed.

Friendly, courteous, prompt service. Everything being done was explained. Settings were restored. Communication option by phone created. Only what I requested was performed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Mary! We're delighted to hear our team delivered such high-quality, courteous service during your visit. We really appreciate you taking the time to share your feedback with us. We hope to welcome you back for all your future car needs!

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The service department is great. They are quick and reasonably priced. The advisors all make you feel welcome and appreciated.

The service department is great. They are quick and reasonably priced. The advisors all make you feel welcome and appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Adam! Our team truly appreciates your kind feedback, and we're happy to hear you experienced quality service you could count on. We look forward to serving you again for all your future car needs!

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Pearson offered excellent service. I scheduled a 30,000 mile “check up” and they took it to the mechanics right when I got there and was finished in a timely manner. All of the employees were knowledgeable and polite.

Pearson offered excellent service. I scheduled a 30,000 mile “check up” and they took it to the mechanics right when I got there and was finished in a timely manner. All of the employees were knowledgeable and polite.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sue, thank you so much for your incredible feedback! It means the world to our team to know that you received high-quality, efficient servicing with us. We really appreciate your business, and we look forward to welcoming you back for all your future car needs!

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I purchased my Subaru at Pearson, and am thrilled with the entire experience. Damon is the absolute best sales associate ever, and clearly loves his work. He is kind, caring, informative and strives to make your car buying journey as easy and joyful as possible. His care and concern is absolutely genuine which I greatly appreciated. And, the rest of the team was just as impressive. Everyone worked hard to make my purchase affordable, seamless and a good value. They also gave me as many extra perks as possible. I would recommend to anyone looking for a vehicle to definitely check out Pearson Honda. Their team will expertly guide you through the process of buying the car of your dreams within your budget, your timeline, and your personal wishes. You will not regret your decision to check out their dealership and sales team!

I purchased my Subaru at Pearson, and am thrilled with the entire experience. Damon is the absolute best sales associate ever, and clearly loves his work. He is kind, caring, informative and strives to make your car buying journey as easy and joyful as possible. His care and concern is absolutely genuine which I greatly appreciated. And, the rest of the team was just as impressive. Everyone worked hard to make my purchase affordable, seamless and a good value. They also gave me as many extra perks as possible. I would recommend to anyone looking for a vehicle to definitely check out Pearson Honda. Their team will expertly guide you through the process of buying the car of your dreams within your budget, your timeline, and your personal wishes. You will not regret your decision to check out their dealership and sales team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Julie, this is so great to hear! Thank you for taking the time to share your wonderful feedback with us. We're delighted that Damon offered quality service you could count on while shopping for your Subaru. Congrats on your new car, and we hope to welcome you back for all your future car needs!

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Salesman did an excellent job assisting us with the purchase . He particularly took the time to answer all our questions and the was no hard sell. The other managers were equally professional and accommodating to our needs and time constraints.

Salesman did an excellent job assisting us with the purchase . He particularly took the time to answer all our questions and the was no hard sell. The other managers were equally professional and accommodating to our needs and time constraints.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much! It's wonderful to hear that your experience working with our team was so great. We truly appreciate your business, and we're happy our team helped answer your questions and get you the car you need on your timeline. We hope to serve you again for all your future car needs!

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