Reviews
I’ve had a great experience every time I’ve taken my car for maintenance to Pearson Honda. They are honest, courteous and helpful, never pushing unnecessary repairs. Their representative, Mike, kept me informed about the repairs and provided me with the repair options and time frame for completion.
I’ve had a great experience every time I’ve taken my car for maintenance to Pearson Honda. They are honest, courteous and helpful, never pushing unnecessary repairs. Their representative, Mike, kept me informed about the repairs and provided me with the repair options and time frame for completion.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Mary! We’re thrilled to hear about your positive experiences with our maintenance team and that Mike provided you with excellent service!
Was wonderful experience, everyone was so nice and welcoming and it just overall was a great environment to be in !!!!
Was wonderful experience, everyone was so nice and welcoming and it just overall was a great environment to be in !!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ebony! We're glad to hear you had such a wonderful experience with us. Our team always strives to create a welcoming environment, and your feedback means a lot. We look forward to seeing you again soon!
The salesman Mike was more than helpful he went beyond the call of duty in keeping me informed about the availability of the vehicle we were going to purchase, deal went smoothly and the detail team is on it
The salesman Mike was more than helpful he went beyond the call of duty in keeping me informed about the availability of the vehicle we were going to purchase, deal went smoothly and the detail team is on it
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are incredibly grateful that you took the time out to leave us this note, Nelson. It's customers like you that make our job wonderful. We look forward to serving you again!
I recently had my oil change and recall service done. The service was incredibly informative, helpful, and punctual. I’m thoroughly satisfied with their service.
I recently had my oil change and recall service done. The service was incredibly informative, helpful, and punctual. I’m thoroughly satisfied with their service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Fulya! We look forward to serving you again!
I purchased a 2026 Ridgeline and found the salesman very helpful and knowledgeable concerning the Ridgeline and answering questions l had.I have to say I was amazed at the technology in completing the transaction Thankyou!
I purchased a 2026 Ridgeline and found the salesman very helpful and knowledgeable concerning the Ridgeline and answering questions l had.I have to say I was amazed at the technology in completing the transaction Thankyou!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your fantastic review, Wesley! Enjoy your new Ridgeline!
I purchased a 2016 Honda CRV Sport Touring Hybrid, over $40,000 and had an absolutely abysmal experience with this dealership. The salesman could not have cared less about me as a customer. A after my review, Keifh Hightower, thr GM, couldn't even bother to reach out. Just recently, I was unable to receive or make calls using hands free and something was preventing me from using my phone as well. I also noticed the driver assist features did not seem to be woekinf properly. I called and asked if i coukd pop on and have a salesperson fix rhis quickly. Iwas told by salesman "Ahmad" that I needed service appointment as it is "elecfrical." I told him nope, I can see calls come jn, j jist can't answer them and have impaired and repaired phone, etc. He promised me a call this morning. After speaking to him I called s new dealership kn Short Pump and received a evening call from salesperson there who was calling on her off time. She was able to walk me through th3 fix in under 10 minutes and also discovered that thr safety features were never enabled. This is part of "deluvery" when buying a vehicle. The fact that I purchased a vehicle over $40,000 and was not told to pop in to take care of me I was promised a call and that didn't even happen. Keith Hightower shoukd do better. I woukd tell anyone do not do any business with this dealership!
I purchased a 2016 Honda CRV Sport Touring Hybrid, over $40,000 and had an absolutely abysmal experience with this dealership. The salesman could not have cared less about me as a customer. A after my review, Keifh Hightower, thr GM, couldn't even bother to reach out. Just recently, I was unable to receive or make calls using hands free and something was preventing me from using my phone as well. I also noticed the driver assist features did not seem to be woekinf properly. I called and asked if i coukd pop on and have a salesperson fix rhis quickly. Iwas told by salesman "Ahmad" that I needed service appointment as it is "elecfrical." I told him nope, I can see calls come jn, j jist can't answer them and have impaired and repaired phone, etc. He promised me a call this morning. After speaking to him I called s new dealership kn Short Pump and received a evening call from salesperson there who was calling on her off time. She was able to walk me through th3 fix in under 10 minutes and also discovered that thr safety features were never enabled. This is part of "deluvery" when buying a vehicle. The fact that I purchased a vehicle over $40,000 and was not told to pop in to take care of me I was promised a call and that didn't even happen. Keith Hightower shoukd do better. I woukd tell anyone do not do any business with this dealership!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very courteous, worked with me to get the right appointment time and day and very, very efficient
Very courteous, worked with me to get the right appointment time and day and very, very efficient
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Steve! We're glad to hear our team helped you find a convenient appointment and provided efficient service. Your satisfaction is our priority, and we appreciate your feedback!
The fact that there is a civic si listed for $10k above the sticker says everything you need to know about this dealer. 43k for a 33k msrp honda civic is wild work. Shop around, these are at msrp at most other dealers. Id hate to see how much they Mark up an actual type r.
The fact that there is a civic si listed for $10k above the sticker says everything you need to know about this dealer. 43k for a 33k msrp honda civic is wild work. Shop around, these are at msrp at most other dealers. Id hate to see how much they Mark up an actual type r.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate your feedback, Tj. We're committed to transparency and value, and it's clear we missed the mark in your experience. Your comments are important to us as we strive to improve. Thank you for sharing your thoughts, and we hope to earn your trust in the future. Sincerely, Keith Hightower, General Manager, [email protected]
I have driven a Honda since buying cars. The service department' has always been exceptional. I would never take my car anywhere else. Thank you Honda.
I have driven a Honda since buying cars. The service department' has always been exceptional. I would never take my car anywhere else. Thank you Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We usually buy our cars through Carmax because we dread the whole traditional car buying experience so much, but Pearson Honda was an absolute pleasure to deal with! There was zero pressure from anyone about literally anything. Truly, I kept waiting for the shoe to drop, but it never did. We worked with Geneva, Victor, and Mario--all super nice, genuinely friendly, and professional. I am recommending Pearson Honda to all my friends!
We usually buy our cars through Carmax because we dread the whole traditional car buying experience so much, but Pearson Honda was an absolute pleasure to deal with! There was zero pressure from anyone about literally anything. Truly, I kept waiting for the shoe to drop, but it never did. We worked with Geneva, Victor, and Mario--all super nice, genuinely friendly, and professional. I am recommending Pearson Honda to all my friends!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase