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Pearson Honda

(294 reviews)
Visit Pearson Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
New (804) 767-4823 (804) 767-4823
Used (804) 212-2505 (804) 212-2505
Service (804) 212-2346 (804) 212-2346

Reviews

(294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Honda from DealerRater.

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Nate Jones Treats You Right!!!

A Salesman can make or break your experience shopping. We were lucky and got a Great Salesman named Nate Jones. He was easy going to work with and did his best to make sure our concerns were answered. We are glad he will be there in the future to help us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again and hope you will reach out if you are ever in need of further assistance!

I only buy cars from Pearson

My last two vehicles have been from Pearson - our last salesman Tex Haley did an amazing job putting us at ease and didn't try to upsell us on a car we didn't want or need. Both the cars I bought from Pearson were as presented and have held up very well over the years. I actually accidentally overpaid when I wrote a check and they sent me a refund back for the difference. Outstanding place to buy a car. Ask for Tex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us such a great review. We truly appreciate it!

I had a great experience with Pearson Honda.

Tex was very helpful and made the buying experience relaxed and enjoyable. They were willing to work with me to get the vehicle I wanted and gave me great value on my trade. The 'finance office', which I have always dreaded, was low pressure and I actually enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is fantastic to hear, thank you for letting us know about your great experiences with our sales and service teams. Congratulations on your great vehicle and thank you for your support! We hope to work with you again!

Nate was awesome!! From the second I walked in the door...

Nate was awesome!! From the second I walked in the door to the minute I drove away in my new car! Great experience & a great deal on a great car!! I’ve been a Pearson customer for years & will continue to go back & refer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review Beth! We are so glad to hear that we were able to assist you.

Nate is a fantastic sales rep. He took the time to help...

Nate is a fantastic sales rep. He took the time to help get us a deal where we feel comfortable. Nate also took the time to help me get my settings set up in the new car. He is super friendly and I highly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

We were greeted by Nate when we walked into the...

We were greeted by Nate when we walked into the dealership who was prompt and friendly. We came in to see a specific used van and he was happy to help us check it out. He gave us lots of time to test drive and explore the van- including trying out the DVD player and sound system. When we sat down with him to discuss the details of the sale and financing he was open and honest with the options and process. I would highly recommend Nate! He made the process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this absolutely wonderful review, Jessica. We love to hear from customers like you and really appreciate you taking the time to write this great shout out for Nate.

Nate was absolutely wonderful. Very cheerful, and...

Nate was absolutely wonderful. Very cheerful, and extremely helpful. Car shopping can be a stressful experience but Nate made the car buying experience a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

Nate was a great and personable salesman. Everyone was...

Nate was a great and personable salesman. Everyone was very pleasant and nice. I really highly recommend the people at Pearson for your next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Chrise! We appreciate this great review!

Nate Jones, salesman. Very professional, friendly, and...

Nate Jones, salesman. Very professional, friendly, and knowledgeable. He always make himself available for questions and concerns. Definitely I would highly recommend him. Unfortunately, as far as the finance department and management, not impress.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words for Nate and will make sure he knows about your great review. We apologize for any issues you may have had and hope you will reach out directly so that we can discuss any concerns you have. Sincerely, Keith Hightower, General Manager, keithhightower@pearsonhonda.com

Great service as always

Always great service, and very efficient, we received our vehicle back ahead of estimated time. Thank you for fitting us in on short notice! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking a few moments to let us know how we are doing, Phil! Please let us know if we can ever be of further assistance here at Pearson Honda!