Reviews
New tires and suspension
Service advisor was excellenti had all the help needed to fix my car.service adviser went out of the to help and will recommend her all work was done on time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
The best on the Westside
My experience with the service Department at Beverly Hills is ions better than Simonton in Santa Monica. The service advisors are much nicer, prompt in meeting you and calling you back or when your car is ready or to give pertinent info. This is a service Department for rather expensive cars so its not an inexpensive venture but they are very reasonable as it goes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
Miyuki
Mr. Tamir R is the best customer service and quick response my request etc.. highly recommend if you don’t have where to go. Thank you for your hard working!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Miyuki for your kind words for Tamir! We are thrilled that he provided you with a quick and great service visit. We look forward to your business with us again!
Muniq was AMAZING !!!
I always have my benzs service in this location and they have a great service and Muniq is very helpful and nice I definitely will come back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Walti for the positive review. We're glad that you had a helpful experience with your recent service visit. We look forward to your business with us again!
Wonderful service dept!
Nice and professional staff. They fixed my car quick and gave me a free car wash Thank you for being professional! Highly recommend to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Bait-and-switch on a lease buy-out
These people are really slick. Instead of charging me $600 to buy out my leased vehicle, they arranged a sale and repurchase which cost me $5000!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for bringing this to my attention. I apologize for your experience with our sales department. I would like an opportunity to fix this and to earn your business, please contact me at barsoomian@BHBenz.com. I look forward to speaking with you. Mark Barsoomian General Sales Manager
These people are really slick. Instead of charging me...
These people are really slick. Instead of charging me $600 to buy out my leased vehicle, they arranged a sale and repurchase which cost me $5000!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to my attention. I apologize for your experience with our sales department. I would like an opportunity to fix this and to earn your business, please contact me at barsoomian@BHBenz.com. I look forward to speaking with you. Mark Barsoomian General Sales Manager
B Service
Outstanding Service all around. From the facility to my advisor Ms. Marina Martinez who provided me with a high level of professionalism. I am confident I am getting the best when I have my vehicle serviced at BH Benz.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Great Friendly Service
Love Terry McKie from Beverly Hills Mercedes! He builds relationships and remembers the little details. That’s why I keep going back! Great job, friendly and personal!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Sue for your kind words for Terry! We are thrilled that he provided you with a friendly and professional service visit. We look forward to your business with us again!
fav 2021
stellar customer service; professionalism and follow-through. looking forward to a lifelong journey and securing quality vehicles and service for not only myself, but anyone and everyone who needs an mb.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!