Reviews
fav 2021
stellar customer service; professionalism and follow-through. looking forward to a lifelong journey and securing quality vehicles and service for not only myself, but anyone and everyone who needs an mb.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Individual
Martina was great. Very professional. All repairs were done correctly and on time. She is a pleasure to work with. I will definitely go back to this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, John, for your kind words about Martina! We are very happy to hear that we were able to provide you with an enjoyable experience!
Mercedes-Benz of Beverly Hills Service Center
I love servicing my car here and am a repeat client. Terry is the absolute best! He is efficient and a clear communicator. I highly recommend this location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Great service. Fast. They arranged for Uber.🤙😇
Marc the service rep was pleasant and the work was great. I highly recommended They take so much pride in their work. It was a pleasure .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Excellent Service by Tyryce
I brought my AMG E43 to the dealer for a repair and was assigned to SA Tyryce. He was the most professional service rep I’ve ever had before. I would definitely recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words about Tyryce! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Excellent Service
Very satisfied and would refer friends and come again. Jose was excellent and i will ask for him again on the next service period for my Mercedes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Amazing and efficient service
Mercedes Benz BH service department were so efficient and helpful. Customer service was great and I didn’t feel pressured to get a service if I didn’t want to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We thank you for your business and look forward to your next visit!
New Costumer !
I went to Mercedes Beverly Hills after car shopping for a several months during COVID and with the help of Enrique and Kamran I was able to drive off in my very first Mercedes. They were both great help with making my first buying experience smooth.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Excellent Service
To be fair it is all related to Service Advisor Muniq Bynun. Her leadership qualities and her skills made everything so easily Mercedes should be proud employing people like Muniq
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Mercedes Beverly Hills Best Service ask for Elan
Brought car in for service A. Car was ready sooner than I expected. All washed and vacuumed. Quick bill pay. Elam my tech guy is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for Elam! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!