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Mercedes-Benz of Beverly Hills

(1,416 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(1,416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service

The team was able to help me with my scheduled service and also addressed some minor issues I was having with my car. Having a loaner vehicle really made it easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

B service

BH MB checked me in right away. Sarah Quinonez took car of me right away and gave me MB loaner car right away. Arrive was completed early and all things taken care of including scratched wheel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service rep, Richard Everez.

Richard is a gentleman. Helpful, professional and very kind. He made me feel my car was in good hand and I didn't have to worry. He made MBZ is a reliable company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent, Carlos M. is very knowledgeable and helpful.

Carlos Muedano is always very helpful and knowledgeable. He has been helping me for many many years. When ever there was a problem, which has been very seldom, he has always gone out of his way to get it resolved quickly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Desmond was fabulous and such a pleasure! I always have a good experience at this location. Will surely look for him on my next visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best.

So fast and so efficient! Sarah was so helpful and so nice. She made everything so easy for me. Made me feel like I was the only one there. Very caring! A pleasure to work with. Sarah’s last name is Quinonez. Hope I have the pleasure of working with her again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Beverly Hills Mercedes Benz Service

Great experience having my C309 serviced on a Saturday. Was able to get some work done during the 2 hours. My service advisor, Jose Ramos, was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

Terry M was absolutely excellent service adviser explain everything in detail , he know professional what need to take care off , fast turn around time Service, plus provide nice loaner cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Great personal attention good overall experience staff was friendly and helpful no complaints place was clean and organized lots of stock to choose from thumbs up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

E 400

Terry in service is the best. My car was in & out in 1 1/2 days Everyone in the service department makes things easy & smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.