Reviews
Excellent service
The team was able to help me with my scheduled service and also addressed some minor issues I was having with my car. Having a loaner vehicle really made it easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
B service
BH MB checked me in right away. Sarah Quinonez took car of me right away and gave me MB loaner car right away. Arrive was completed early and all things taken care of including scratched wheel
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service rep, Richard Everez.
Richard is a gentleman. Helpful, professional and very kind. He made me feel my car was in good hand and I didn't have to worry. He made MBZ is a reliable company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, Carlos M. is very knowledgeable and helpful.
Carlos Muedano is always very helpful and knowledgeable. He has been helping me for many many years. When ever there was a problem, which has been very seldom, he has always gone out of his way to get it resolved quickly and professionally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Desmond was fabulous and such a pleasure! I always have a good experience at this location. Will surely look for him on my next visit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best.
So fast and so efficient! Sarah was so helpful and so nice. She made everything so easy for me. Made me feel like I was the only one there. Very caring! A pleasure to work with. Sarah’s last name is Quinonez. Hope I have the pleasure of working with her again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beverly Hills Mercedes Benz Service
Great experience having my C309 serviced on a Saturday. Was able to get some work done during the 2 hours. My service advisor, Jose Ramos, was terrific.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Terry M was absolutely excellent service adviser explain everything in detail , he know professional what need to take care off , fast turn around time Service, plus provide nice loaner cars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Great personal attention good overall experience staff was friendly and helpful no complaints place was clean and organized lots of stock to choose from thumbs up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
E 400
Terry in service is the best. My car was in & out in 1 1/2 days Everyone in the service department makes things easy & smooth
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair