Reviews
My service advisor, Jackeline Flamenco, is a true
My service advisor, Jackeline Flamenco, is a true professional. She answered all my questions and kept in touch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Jackeline provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent service by all I interacted with!
Excellent service by all I interacted with! Silvia was professional, personable and responsive. First time MB owner and first contact with service dept was perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's fantastic to hear about your positive experience with Silvia! Making a first-time luxury car ownership experience smooth and enjoyable is crucial, and Silvia's professionalism and responsiveness played a significant role in that. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Wonderful service & very efficient.
Wonderful service & very efficient. Ride service a plus. George was extremely courteous and very helpful. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a wonderful experience and that George provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Excellent dealership with exceptional customer service.
Excellent dealership with exceptional customer service. I will never take my car anywhere else! Lauren is the best service advisor I’ve ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear about your excellent experience at Mercedes-Benz of Beverly Hills and the exceptional customer service you received! Having a standout service advisor like Lauren can truly make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Michael Reyes is the Best, assistant manager and advisor
Michael Reyes is the Best, assistant manager and advisor at Beverly Hills Mercedes Service Department!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Michael provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Corey Butler is amazing.
Corey Butler is amazing. It’s the holiday season and I need my Benz to not only look good but also, to carry food, gifts, shopping bags and everything else in between. How else am I supposed to go back to my home town and show off the Benz if it isn’t looking clean with its new service A maintenance ?! Hallmark Christmas movies may push going back home to find love but, Corey ensures im gonna find validation when my car pulls up. Thank u, Corey for making sure that my GLE can show and go. How does Santa do it all in one night ?! Pshhh How does Corey do it when I’m telling him I absolutely need my car back that same day?? A Santa with swag, a holiday help, but in all seriousness an absolute joy & blessing… thank you for always making ur customers feel like they’re you’re only one. Don’t leave this man milk & cookies..give him bonuses and stock options. :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Corey is an absolute rockstar at ensuring your Benz is not just running smoothly but also looking its best during this holiday season! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great service !
Great service ! Compassionate and professional . Work was done on time and updates were provided . Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
My service advisor is Mark Oliver.
My service advisor is Mark Oliver. I’ve been with him a couple years now. I trust Mark with my vehicles. Great communicator.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Mark provided trustworthy assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Once again the people at Mercedes of Beverly Hills
Once again the people at Mercedes of Beverly Hills surpassed my expectations. They were able to locate the car of my dreams with the exact color combination. Their customer service is amazing and they delivered what they promised.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's fantastic to hear! Finding the exact car you've been dreaming of, especially with the perfect color combination, is an incredible experience. It's even better when the dealership's customer service exceeds your expectations. Enjoy your dream car from Mercedes-Benz of Beverly Hills!
Everyone is pleasant very helpful.
Everyone is pleasant very helpful. I’m a woman and they treated me with respect and answered my most simple questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that you had a positive experience and were treated respectfully. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.