Reviews
Great Service
Was beyond enraged by Corporate Mercedes (non) roadside service, total snafu then 4-5 days to even look at the problem but/and was calmed and well taken care of by Clifford Louissant in BH...lucky to have him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear that Clifford was able to help you out. We thank you for taking the time to leave us a review!
Service is very good and honest and I can trusted
Service is very good and honest and I can trusted. This place is the one of the most famous dealer and I'm supper happy to be shopped this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
This was a scheduled service for the car, I always
Service was timely and efficient, I’m very happy with your service, your professionalism is highly appreciated , this was an A service, it wasn’t a complicated issue, thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Zepure! We are thrilled that you had a pleasant service visit!
Consistent Great Service
Service Specialist Mark was terrifically attentive and punctual. Service completed quickly, including dashboard replacement. Highly professional. I have other car services occasionally at competing MBZ and always get the best service with Mercedes of Beverly Hills.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Dan for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
Terry Mckie- BEST Service Advisor
My Service Advisor, Terry McKie, makes the task of car maintenance a dream. Terry is professional and provides excellent customer service. Terry is the BEST… period!!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Mercedes Beverly Hills
Excellent customer service with Zach! I brought my car in for basic service it was above and beyond! The best ever! I’ll be back soon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Five Star service from Carlos Entiquez
Dropped my car off for service this morning &Carlos Enriquez helped me Great service, very professional Picked up my car washed and ready to go by 6pm.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
This was the easiest dealership I have worked with
. I had a great experience at Beverly Hills Mercedes-Benz. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Great
Great service, great communication. I made an appointment, dropped the car off. Had an estimate the same day and the car was ready and even washed the next day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Great service
I made an appointment for Monday morning at 7am I was able to set my appointment in Sunday night and get in by Monday. I needed to get a recall done and something diagnostic to find out what was happening with a acceleration studder I was able to get everything done smoothly and quickly. My service advisor was very knowledgeable and was able to tell me what was wrong with the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!