Reviews
Write a reviewThank you for denying us the loaner car!
We bought a car from here and they gave us only one key, we wanted to have the 2nd key, but they couldn’t find it, that’s Ok, we’ve been told the key guy will come few days only in the afternoon to this location and we agreed to drop our car here and get the loaner car, we came here today to grab the loaner car and drop our car until we get our key on Sunday, our sellers person talked to people who might get us a loaner car, but, for some reason, this people took time and finally we’ve been told that we don’t get the loaner car, we are wasting out time and everything and we are going home without fixing the key problem and I was amazed how bad are the people who are behind this treatment. So sad! Our sells person was amazing and I highly recommend to anyone to see this gentleman, his name is Omar!
Thank you for denying us the loaner car!
We bought a car from here and they gave us only one key, we wanted to have the 2nd key, but they couldn’t find it, that’s Ok, we’ve been told the key guy will come few days only in the afternoon to this location and we agreed to drop our car here and get the loaner car, we came here today to grab the loaner car and drop our car until we get our key on Sunday, our sellers person talked to people who might get us a loaner car, but, for some reason, this people took time and finally we’ve been told that we don’t get the loaner car, we are wasting out time and everything and we are going home without fixing the key problem and I was amazed how bad are the people who are behind this treatment. So sad! Our sells person was amazing and I highly recommend to anyone to see this gentleman, his name is Omar!
- Customer service 2.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great friendly service!
Very organized and efficient. Everyone was friendly and really happy to get a loaner car, which I wasn’t expecting! I would recommend Toyota of Renton to my friends!
Great friendly service!
Very organized and efficient. Everyone was friendly and really happy to get a loaner car, which I wasn’t expecting! I would recommend Toyota of Renton to my friends!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall replacement of a fuel pump
After receiving a letter from Toyota, I called to make an appt. They ordered the part and called back to schedule. They had a loaner waiting for me which I had not requested and did not need. The job was completed in less than 3 hours, including the complimentary car wash!
Recall replacement of a fuel pump
After receiving a letter from Toyota, I called to make an appt. They ordered the part and called back to schedule. They had a loaner waiting for me which I had not requested and did not need. The job was completed in less than 3 hours, including the complimentary car wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Met Expectations!
Service member came out quickly, listened to some concerns I had about the truck, and took care of things! Service time was less than expected.
Met Expectations!
Service member came out quickly, listened to some concerns I had about the truck, and took care of things! Service time was less than expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast, friendly service
I exclusively schedule maintenance at this facility and have always had very positive experiences. Service managers are fair, provide honest and fair recommendations and don’t apply sales pressure to do more repairs than necessary.
Fast, friendly service
I exclusively schedule maintenance at this facility and have always had very positive experiences. Service managers are fair, provide honest and fair recommendations and don’t apply sales pressure to do more repairs than necessary.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service for Tundra
Renton Toyota is no longer a relatively close Toyota service center for me. In fact it is a five hour drive for me to reach the service center but after using several other options for survive of my Tundra and am happy to make the extra effort.
Service for Tundra
Renton Toyota is no longer a relatively close Toyota service center for me. In fact it is a five hour drive for me to reach the service center but after using several other options for survive of my Tundra and am happy to make the extra effort.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New car
The best Toyota dealer in the country if you going to buy a car!! The customer service just I can say that is the best!! I felt confident how they handled all financial process is absolutely the best Toyota team! And they care about all details during the delivery, just thank you so much!!
New car
The best Toyota dealer in the country if you going to buy a car!! The customer service just I can say that is the best!! I felt confident how they handled all financial process is absolutely the best Toyota team! And they care about all details during the delivery, just thank you so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bad service
Yesterday I had oil change for my highlander at renton Toyota, i had request to car wash but atter they're done . I drived home and find out it's my car still dirty , they didn't wash my car.
Bad service
Yesterday I had oil change for my highlander at renton Toyota, i had request to car wash but atter they're done . I drived home and find out it's my car still dirty , they didn't wash my car.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Consistently the best service
As always, Renton Toyota rendered the best and very friendly service! The wait period was reasonable and the facilities are covid-protected. The wor performed is fully explained and documented.
Consistently the best service
As always, Renton Toyota rendered the best and very friendly service! The wait period was reasonable and the facilities are covid-protected. The wor performed is fully explained and documented.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ray Kim at Toyota of Renton
Ray Kim of Toyota of Renton was awesome to work with. He made car buying easy! Very professional and knowledgeable. I even traded my other car in! I would definitely go to this dealer again and see Ray Kim.
Ray Kim at Toyota of Renton
Ray Kim of Toyota of Renton was awesome to work with. He made car buying easy! Very professional and knowledgeable. I even traded my other car in! I would definitely go to this dealer again and see Ray Kim.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase