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Reviews

3.0
10 lifetime reviews.
  • Sales rep

    I have been working on management for 22 years and finding good customer service is harder every tine. On this dealer the really make me feel sprv...


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    I have been working on management for 22 years and finding good customer service is harder every tine. On this dealer the really make me feel sprvisl.i will recommend it Mbgallito.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • don't buy here they hit your credit hard

    They took the registration to the car I owned and held it hostage. I called 4 times to have them mail it. It went straight to voicemail. No one ca...

    Dealer Response

    Jean I am sorry to hear of your negative experience in sales, this does not sound like the typical customer service practices we enforce upon ou...


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    They took the registration to the car I owned and held it hostage. I called 4 times to have them mail it. It went straight to voicemail. No one called me back. Finally sales rep says come pick it up. REALLY! Went to get it because of their refusal to mail it. Because of their hard hit my credit score came down dramatically. It took them 20 mins to get my registration back to me. That's speedy service.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jean I am sorry to hear of your negative experience in sales, this does not sound like the typical customer service practices we enforce upon our employees. I have forwarded your review to management in hopes we can get to the bottom of this. Is there a best way to get in contact with you? Please feel free to email me at Lyz@obrienautogroup.com. Thank you Lyz Pynsky | Obrien Auto Group


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  • Best customer service

    Went to toyota of Renton. I was just start looking around for a small car , fuel economy, and must be under my budget. I was so glad to have Kevin...


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    Went to toyota of Renton. I was just start looking around for a small car , fuel economy, and must be under my budget. I was so glad to have Kevin Fong to show me all the cars especially the Prius(which is my favorite) . He was very patient. He was very knowledgeable about the car. He explained many features about the Prius. And I actually got to drive the Prius. Really made me feel more confident about my choice. My budget was very tight. Kevin also spent time to help me to work on financing or renting the car. He is very professional and patient. Thank you Kevin!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?

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