Reviews
Write a reviewThey made the car buying experience a good one!!
I had an awesome experience here. I was dreading the whole car shopping experience but these guys made it great. Everyone was super helpful and nice from Patric, my salesman to the finance guys, even the guys who washed and cleaned my new car. I would highly recommend Patric Saad and Nissan of Norwich as a whole. Plus they had exactly what I was looking for and were honest and attentive with me. They didn't try to sell me anything I didn't need or want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was very honest and realistic.
Great experience! The staff was great and the sales man was very honest and not pushy. Love my purchase and very glad I did business with Nissan of Norwich!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience
Great experience, car buying made stress free. Everyone was so nice and friendly and knowledgable. Visited a few dealerships but settled with Nissan of Norwich as they gave us the best customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great People
i want to say thanks to Sandra and Ted and Paul for all there help today getting my new truck.these guys were great and helped in every way.. truck was ready and clean price was awesome. It was worth the ride from Mass 1 1/2 hours thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sandra was very informative and helpful
Sandra was very informative and realistic and took all the right steps to get me into a 2016 Nissan Rogue .... My husband and I only stopped in because Sandra called me to just ask how my 2011 Nissan Altima was and that sent us there to talk with her and see if there was something new that would work in our budget ! The entire team at Nissan of NORWICH worked so well together to get us in and out in our new 2016 Nissan Rogue !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing team, Outstanding customer service, Top of the line.
I'm a first time car buyer and was getting very upset with my experience in buying a car. Most all the dealerships were acting like I was a nuisance, not a guest. If I asked for something they sighed and made a face. I was getting highly upset and was about to just not buy a car at all. That's when I was driving by Nissan of Norwich and decided to try one more dealership. I was not really a Nissan guy and had always owned Jeeps before this, but what does it hurt to step out of your comfort zone and try something new? I was greeted by Richard Parker who ended up being my sales associate I worked with through the entire process. I came in just as they were closing without realizing it. But he still wanted to take the time to help me out and test drive not one but two SUVs - Nissan Rouges. After test driving the 2014 Nissan Rouge, I fell in love! No more Jeep for me. I came back two days later and worked again with Richard and Eric in the finance office. The banks originaly did not approve me for the Black Rouge I wanted, but Eric called them up and used the dealerships great track record and good relationship with the bank to advocate on my behalf. It was AMAZING the magic this guy has. He actually got me Approved!! I drove away in the car I wanted! These folks at Nissan of Norwich are truly professionals and know exactly what they are doing, and they do it with Style. I can't explain how happy I am that I am in that vehicle. Unlike the other dealerships, they actually took the time to listen to what I wanted and made sure to match me with a vehicle that completely fit my needs and my budget. They were respectful of my time and what I could bring to the table and really put the effort in to make the deal happen. I would recommend them to anyone looking for a great vehicle. They actually have a used 2012 Plum Nissan Rouge, that was my second choice it's a really nice vehicle. It won't be there for long though, I'm sure it will sell fast lol. But Go check it out, go check them out, I guarantee, you will not be disappointed at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Team, Very Professional. Top of the Line
I'm a first time car buyer and was getting very upset with my experience in buying a car. Most all the dealerships were acting like I was a nuisance, not a guest. If I asked for something they sighed and made a face. I was getting highly upset and was about to just not buy a car at all. That's when I was driving by Nissan of Norwich and decided to try one more dealership. I was not really a Nissan guy and had always owned Jeeps before this, but what does it hurt to step out of your comfort zone and try something new? I was greeted by Richard Parker who ended up being my sales associate I worked with through the entire process. I came in just as they were closing without realizing it. But he still wanted to take the time to help me out and test drive not one but two SUVs - Nissan Rouges. After test driving the 2014 Nissan Rouge, I fell in love! No more Jeep for me. I came back two days later and worked again with Richard and Eric in the finance office. The banks originaly did not approve me for the Black Rouge I wanted, but Eric called them up and used the dealerships great track record and good relationship with the bank to advocate on my behalf. It was AMAZING the magic this guy has. He actually got me Approved!! I drove away in the car I wanted! These folks at Nissan of Norwich are truly professionals and know exactly what they are doing, and they do it with Style. I can't explain how happy I am that I am in that vehicle. Unlike the other dealerships, they actually took the time to listen to what I wanted and made sure to match me with a vehicle that completely fit my needs and my budget. They were respectful of my time and what I could bring to the table and really put the effort in to make the deal happen. I would recommend them to anyone looking for a great vehicle. They actually have a used 2012 Plum Nissan Rouge, that was my second choice it's a really nice vehicle. It won't be there for long though, I'm sure it will sell fast lol. But Go check it out, go check them out, I guarantee, you will not be disappointed at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Totally Awesome
GO AND SEE TUDOR!! he is the man. He took care with and found the car that I needed and wanted. Worked tirelessly to get me financed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TUDOR ROCKS
Will only buy from here and especially TUDOR. He was awesome listened to what I wanted and found the perfect car for me and my family. Donuts, TV and coffee
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
How Professional the staff was!!!!
I went to Nissan of Norwich to give them a second chance i had very bad experience couple of years ago and i thought ill never go back,till my best friend told me that the place is under New Management and i am so glad i did love the new dealership love the staff and love the way they treat customers. Thank you Sandra for the new Altima
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase