New 888-266-5994 Dealer Website
Used 888-263-8201 Email Dealer
Service 888-269-2320

Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
{{currentIndex + 1}} of 6

Reviews

4.4
288 lifetime reviews. Includes reviews of Crown Acura Richmond from DealerRater.com
  • Acura Loyalty

    I bought my Acura in 2012 after a deployment. Let's say I was pleasantly pleased with the overall experience. Since previous car buying experience...

    Dealer Response

    I am pleased to hear you have been pleased with not only your buying experience but also your service experience and with your new tires! I know m...


    Show Full Review

    I bought my Acura in 2012 after a deployment. Let's say I was pleasantly pleased with the overall experience. Since previous car buying experience often left me feeling taken advantage of. I am very pleased with my Acura and plan on buying a new one in a few years. I only service my Acura through the dealership. Many of my friends say dealerships are expensive and take advantage of the customer. I must admit I am pleased every single time I service my car. I recently purchased 4 tires and the customer service rep truly took the time to answer my crazy questions and recommended several based on my needs. I have become an Acura loyal Fan.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am pleased to hear you have been pleased with not only your buying experience but also your service experience and with your new tires! I know many dealerships try to wheel and deal customers-- that is not the Crown Acura way! We are happy to have you as a loyal customer! Best, Tony Sutton General Manager


    Hide Full Review
  • "Professional Service"
    March 17, 2017

    I have been very pleased with the Acura dealership in buying & having my car serviced. On March 6th my car was being serviced at Acura & also fou...


    Show Full Review

    I have been very pleased with the Acura dealership in buying & having my car serviced. On March 6th my car was being serviced at Acura & also four tires being replaced. I had an emergency out of town & Mike Mereu went beyond his normal servicing & did everything he could do to get my tires on quickly so I could leave that evening. He is very professional & does a great job for Acura. Thanks, Mike

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Poor Customer Service
    February 24, 2017

    No customer focus, horrible attitude. Employee who was just terminated unfairly explained how the GM and assistant mangers talk about customers be...


    Show Full Review

    No customer focus, horrible attitude. Employee who was just terminated unfairly explained how the GM and assistant mangers talk about customers behind their backs. Drive to Hall Acura, they are much better.

    Does not recommend this dealer

    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since January 2014

Crown Acura Richmond in greater Richmond is proud to serve Petersburg, Colonial Heights and Hopewell VA with quality Acura vehicles. With the latest models like the MDX, RDX, TL and TSX, we carry vehicle to fit everyone's need. Come over and visit us at 8704 W. Broad St. and test drive a new Acura or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.

We carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new Acura or used car you want without a problem.

We at Crown Acura Richmond are not just your greater Richmond Acura dealership, we have a full service repair and body shop so you can get the best care for your new Acura or used car. Whether you need Acura auto repair, scheduled service maintenance or Acura auto parts, we are ready to be your first and only choice for quality work on your car.

Stop by our showroom and see the latest additions to our Richmond area Acura dealership or give us call today!