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Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.3
289 lifetime reviews. Includes reviews of Crown Acura Richmond from DealerRater.com
  • Acura Loyalty

    I bought my Acura in 2012 after a deployment. Let's say I was pleasantly pleased with the overall experience. Since previous car buying experience...

    Dealer Response

    I am pleased to hear you have been pleased with not only your buying experience but also your service experience and with your new tires! I know m...


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    I bought my Acura in 2012 after a deployment. Let's say I was pleasantly pleased with the overall experience. Since previous car buying experience often left me feeling taken advantage of. I am very pleased with my Acura and plan on buying a new one in a few years. I only service my Acura through the dealership. Many of my friends say dealerships are expensive and take advantage of the customer. I must admit I am pleased every single time I service my car. I recently purchased 4 tires and the customer service rep truly took the time to answer my crazy questions and recommended several based on my needs. I have become an Acura loyal Fan.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am pleased to hear you have been pleased with not only your buying experience but also your service experience and with your new tires! I know many dealerships try to wheel and deal customers-- that is not the Crown Acura way! We are happy to have you as a loyal customer! Best, Tony Sutton General Manager


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  • Quotes Gone Wrong!
    April 10, 2017

    I recently got my 02 Acura oil changed at Crown Acura Richmond and they gave me a list of things that needed to be fix. I received a quote with m...


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    I recently got my 02 Acura oil changed at Crown Acura Richmond and they gave me a list of things that needed to be fix. I received a quote with my receipt on the total cost they will charge me to fix the problem. I could not believe the deal that I was receiving to get my timing belt fixed, so I made an appointment online. Today, April 10, I receive a voicemail asking if I can give the shop a call. Long story short, I call back to get everything thing in order. The gentleman tells me the price and I tell him that I received a quote and would like to use that. He states that there was a "computer issue" that gave out wrong price. He did apologize, but sorry isn't going to fix my car. The interesting part is that I received a quote to get my outer tie rod done at the same time (that price was correct, but not the timing belt's). He said that he could knock off a 100 bucks, however the price had doubled at that point. Now, I'm not going to be able to get my car fixed. I am highly disappointed with how everything has turned out. Plus on top of it all, this is the closet Acura dealership near me! To everyone who gets there vehicle fix here. make sure if you receive quotes from Crown Acura they are correct. Anyone know any good auto repair shop?

    Does not recommend this dealer
    Came in for service or repair

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  • "Professional Service"
    March 17, 2017

    I have been very pleased with the Acura dealership in buying & having my car serviced. On March 6th my car was being serviced at Acura & also fou...


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    I have been very pleased with the Acura dealership in buying & having my car serviced. On March 6th my car was being serviced at Acura & also four tires being replaced. I had an emergency out of town & Mike Mereu went beyond his normal servicing & did everything he could do to get my tires on quickly so I could leave that evening. He is very professional & does a great job for Acura. Thanks, Mike

    Does recommend this dealer
    Came in for service or repair

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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2014

Crown Acura Richmond in greater Richmond is proud to serve Petersburg, Colonial Heights and Hopewell VA with quality Acura vehicles. With the latest models like the MDX, RDX, TL and TSX, we carry vehicle to fit everyone's need. Come over and visit us at 8704 W. Broad St. and test drive a new Acura or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.

We carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new Acura or used car you want without a problem.

We at Crown Acura Richmond are not just your greater Richmond Acura dealership, we have a full service repair and body shop so you can get the best care for your new Acura or used car. Whether you need Acura auto repair, scheduled service maintenance or Acura auto parts, we are ready to be your first and only choice for quality work on your car.

Stop by our showroom and see the latest additions to our Richmond area Acura dealership or give us call today!