Crown Acura Richmond

Since my original purchase in 2002, I have always been pleased with the the service associate Mike Mereu. I feel that I have always been treated with... respect and told the truth about my vehicle's condition. He has guided through the best recommendations which has lead me to a 350,000 mile odometer reading.

Thomson was fantastic. He new a lot about the vehicle and really tried to keep the buying process on task. The whole team was great!

All of the staff were wonderful and very friendly and professional. The buying process was delightful and easy. Would highly recommend to others looking... for an Acura.

Excellent experience for test drive then purchase. Only complaint, Wesley disappeared for about 30 minutes during transfer process without saying he'd... be gone that long. Everything went on schedule.

Excellent customer. Excellent price. Very nice group. Excellent folks. Good trade in valuation. A complete pleasure and very happy I chose to buy... a vehicle from Crown Acura !! Would do it again !!!

Outstanding customer service, fast friendly service love my new car. I highly recommend this dealership for anyone looking forward to buy any used or new... cars.

Josh Alford, the sales manager came outside to greet me in the parking lot after I arrived. He recognized me as I had purchased my previous Acura from... his dealership. He asked me how I was doing and after I told him the vehicle I wanted to look at; he had it up driven up for me in minutes. As with my previous purchase in 2018, I made sure to pick a vehicle for purchase on his lot because I wouldn't trust getting one from anywhere else. He paired my up with Wesley Hardaway to answer any questions that I had. Wesley Hardaway the sales specialist was a pleasure to work with as he was friendly, professional and was able to help me purchase the exact car that I wanted. Wesley explained all of the available finance options for me and so, I was able to choose the one that I felt most comfortable with. He also followed me in my rental car down the road, so I could drop it off and he drove me right back to the dealership. This is my second purchase from this dealership and I will be coming back here my next vehicle.

Thomson John was friendly, knowledgeable and patient from my first visit to my third when I finally decided to buy. Thomson and John Alford were helpful... and fair and I really enjoyed working with Michael Schuler to finalize the details. It was a great car buying experience and nice to feel good about from who and where I bought this awesome vehicle.

My best car buying experience in 30 years across 20 cars. Fair, friendly, respectful, knowledgeable, customer-centric. Thomson & Anthony were a joy to... work with!

This was a most excellent experience from Wesley Hardaway, Josh, and Mike the finance manager. The things that made it so great was there was no pressure... sales tactics and the professionalism throughout the entire day. I am so happy with the RDX!!!!!!