Mercedes-Benz of Jackson

Very bad customer service and they lie about everything and they will rip u off... Fraud Fraud Fraud and they try to over charge u.... They sold me a car and they lied about the features it has on their online listening and they never gave me a temporary tag and I was pulled over twice by the police. And when I told the dealer they said oooh we don’t give temporary tags. WTH ? What kind a dealer is that ? And when I told them about their fraud sale and that they lied to me about the features in the cars they tried to deny first and said we can’t do nothing about and we can’t return the car we can only trade u out to a different vehicle but they didn’t have anything I like so I simply asked them to return the car or just fix what they lied to me about and install it on the car or pay for the cost of it and I’ll do it First they refused then they offered $400 for something that cost at least $1500 And again be careful when u buy from them and it’s time to sign the paper make sure u read everything and all the numbers because they will try to rip u off and add money to the original price when financing thinking that ur not gonna read all the small letters and number Wach out and ready everything before u sign and it’s even better if you shop somewhere else because these people are a joke.

Excellent, everything was exactly as I was told but maybe even better

Excellent service. Thankful they were able to get me in so soon

Thank you Matt for your outstanding service. Inetha Hawkins.

Beautiful new facility. Service is great. Brian is above and beyond in his attention.

Phil Ellis made my day! His service was absolutely exceptional! Your entire Mercedes Benz facility and staff are great .

Each time I bought a car from Mercedes of Jackson the salesperson has been great. They helped expedite all paperwork making the purchase a breeze. Each car was washed, cleaned and full of gas. This recent purchase I was given a gift card. The new facilities are great and its all about customer service and hospitality. The lounge area is very nice with concessions, great seating, TV, charging outlets and plenty of fruit and coffee. Oh, and theres the executive restrooms and workout area. Feels like you want to stay a while. No matter who you are there is a sense of being part of a family. The Mercedes Family. Whether its an old model needing service or a new purchase we all have one thing in common, the STAR. Would recommend Mercedes of Jackson to anyone looking for the freedom of driving that the Mercedes brand and this dealer can provide!

Best dealership around. I enjoy every visit. The new facility is awesome and everyone is very professional.

Always excellent service & very friendly personnel

I appreciate the service I received. I was informed about everything that my car needed before the work was done. Tony was very helpful and my car is running well. The service I received was done in a timely matter and I am satisfied.