Reviews
Great customer service.
Great customer service. Easy to work with. I would buy from them again. Great overall experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love the way Linda listened to me and how they worked
I love the way Linda listened to me and how they worked with me on the price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Looking forward to doing business with you again
Ali K.
Ali K. at Imperial Ford is the only person my husband and I will buy a vehicle from. He is knowledgeable, kind and will work with you to get the best deal possible. We have purchased 6+ cars from him over the last few years and each experience has been better than the last! Ahmed M. In finance made the buying process smooth and simple. He was helpful and worked hard to get us the best rate. These guys really are the best at what they do!!
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dean Childs went above and beyond to make sure my
Dean Childs went above and beyond to make sure my girlfriend and I were happy. This was our first time buying a personal vehicle from Imperial Ford. It was also our first time purchasing a Truck. He was very considerate, easy to work with and didn’t give us a hard time at all. I would highly recommend anyone in need of a vehicle to reach out to Dean. He’s the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the best experience Buying a car. I highly...
This was the best experience Buying a car. I highly recommend Ali Kehail ,He was Honest and straight forward and will definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ali was wonderfull! Very knowledgeable,all of our...
Ali was wonderfull! Very knowledgeable,all of our questions and made the whole process enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was nice not to be pressured into evenlooking at...
It was nice not to be pressured into even looking at something I wasn't interested in. Ali was honest, a straight-shooter and a salesman I would recommend to a good friend. I've always had good experience with the service departme as well, which is a big part of my decision to continue to purchase my vehicles as Imperial.,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a great experience.This was one of the greatest...
This was a great experience.This was one of the greatest car buying experience I have had. Ali kehail made the experience very easy and he was very helpful. I Would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found a car on their website, and unfortunately it was...
I found a car on their website, and unfortunately it was not available. Lynda helped me locate a similar model. Very nice and friendly. The financing was a bit bumpy, the first Associate I work with could have done a much better job explaining the Add-On costs, I was surprised by the final number. Worked with Bob in finance and he was able to iron out the details. Apparently, I purchased on a Very busy weekend. Suggestions for improvement: Check list of some sort to ensure customer has received all follow -up
- Customer service 3.0
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Ali kehail was fantastic, he was helpfull and very...
Ali kehail was fantastic, he was helpfull and very honest, Im feeling lucky because Ali Was my Sales man, this is was the second car I bought it from Ali, and if i want to buy another car in the future I Will go to Ali absolutely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car