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Audi Peabody

(410 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (978) 705-4859 (978) 705-4859
Used (978) 705-4851 (978) 705-4851
Service (978) 705-4853 (978) 705-4853

Reviews

(410 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Peabody from DealerRater.

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Went in for routine service, It was completed in the time

Went in for routine service, It was completed in the time quoted. Service representative is courteous and polite. Waiting area has comfortable chairs and free coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ronald, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I worked with Joe in the service department at Audi

I worked with Joe in the service department at Audi Peabody. He was excellent! Dedicated, a good listener, approachable, knowledgeable and professional. I was impressed by his work ethic and ability to connect. Moreover, Joe went the extra mile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Deidre, we're happy you found Joe to be so supportive during your experience here at Audi Peabody. Please let us know if there is anything else we can do for you; we are more than happy to help!

They worked very quickly.

They worked very quickly. I was out of there in about 30 minutes. Very easy. Very nice people. Was just great. Now I am legal again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Stuart, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Great experience and he asnwer all my quetions even after

Great experience and he asnwer all my quetions even after i left the dealer very good service i will recomend him for sure !!!thanks to Michael Doherty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Sales was very friendly, attentive and helpful with the

Sales was very friendly, attentive and helpful with the purchase. Sales associate very accommodating showing the technical features of the vehicle and programming the software for our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Since I purchased my Audi I have always received great

Since I purchased my Audi I have always received great service. The employees are always helpful and listen to what any issues I have and correct them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Susan, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

Josh was great in customer service.

Josh was great in customer service. He was very helpful and knowledgeable . He kept me informed of the progress and when the car was ready for pickup.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Scott, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. We hope you have a great day!

As all my dealings with Ira have been,this was just first

As all my dealings with Ira have been,this was just first class.The service advisor got me in and out quickly and he and the tech. Were polite,helpful and fair.Price was fair as well.Very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello John, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Had to get my audi q5 towed there because the steering

Had to get my audi q5 towed there because the steering mount crapped the bed, with that being stressful already Raymon and Daniel made this as easy as possible took care of everything, they are very professional and stay on top of the task not once did I have to call them they kept me updated on every detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Walter, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! We are always more than happy to assist you if anything else comes up. Take care!

A straightforward and painless process from when I walked

A straightforward and painless process from when I walked into the dealership to when the car was delivered. Felt that the team can be trusted. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mak, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.