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Southern Volkswagen Greenbrier

(2,587 reviews)
Visit Southern Volkswagen Greenbrier
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 11:00am–6:00pm Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award

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New (757) 644-0325 (757) 644-0325
Used (757) 644-0396 (757) 644-0396
Service (757) 644-0310 (757) 644-0310

Inventory

See all 242 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2020.
When you buy a new or used vehicle from Southern Volkswagen-Greenbrier you get a LIFETIME of benefits with our Southern Hospitality Buyers Program. Value-added benefits like LIFETIME Oil & Filter Changes VA State Inspections Loaner Car Program and Much More! Before You Buy Give Southern A TRY!

You can also do most of the buying process online 24/7 at www.southernvolkswagengreenbrier.com
Before You Buy Give Southern A TRY!

Service center

Phone number (757) 644-0310

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(2,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Volkswagen Greenbrier from DealerRater.

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It was very easy working with Andrew.

It was very easy working with Andrew. He kept me apprised of the progress on the repairs on my car.

It was very easy working with Andrew.

It was very easy working with Andrew. He kept me apprised of the progress on the repairs on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The dealership was super clean, easy to find, everyone

The dealership was super clean, easy to find, everyone was nice, and I would recommend the dealership to anyone looking for a VW!

The dealership was super clean, easy to find, everyone

The dealership was super clean, easy to find, everyone was nice, and I would recommend the dealership to anyone looking for a VW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I have been going to this dealership for fifteen years.

I have been going to this dealership for fifteen years. I have never had a problem.

I have been going to this dealership for fifteen years.

I have been going to this dealership for fifteen years. I have never had a problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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I am impressed with the service and understanding by your

I am impressed with the service and understanding by your company. Veer professional and accommodating.

I am impressed with the service and understanding by your

I am impressed with the service and understanding by your company. Veer professional and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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I have been a long time customer with several VW car

I have been a long time customer with several VW car purchases from this dealership, It’s a pleasure working with my Service Manager, Andrew. I have had other SM’s but have worked with Andrew for over 10 years and trust him fully, he is one of the reasons I continue having my car serviced at this location. 😊

I have been a long time customer with several VW car

I have been a long time customer with several VW car purchases from this dealership, It’s a pleasure working with my Service Manager, Andrew. I have had other SM’s but have worked with Andrew for over 10 years and trust him fully, he is one of the reasons I continue having my car serviced at this location. 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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They always explain everything and call you before making

They always explain everything and call you before making any repairs. I love the drop off service as well. They keep you in the loop as they work on your vehicle.

They always explain everything and call you before making

They always explain everything and call you before making any repairs. I love the drop off service as well. They keep you in the loop as they work on your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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My experience was very pleasant.

My experience was very pleasant. Very friendly, helpful staff. My service was very professional and accurate.

My experience was very pleasant.

My experience was very pleasant. Very friendly, helpful staff. My service was very professional and accurate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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I was looking for a particular vehicle and it just

I was looking for a particular vehicle and it just arrived. Michelle communicated when the vehicle would be prepared to look at and be ready. The only thing that was no so fun was waiting for all the finance to be done

I was looking for a particular vehicle and it just

I was looking for a particular vehicle and it just arrived. Michelle communicated when the vehicle would be prepared to look at and be ready. The only thing that was no so fun was waiting for all the finance to be done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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Dealership is fine, however my last service appt lacked

Dealership is fine, however my last service appt lacked communication & stated false claims for inspection.

Dealership is fine, however my last service appt lacked

Dealership is fine, however my last service appt lacked communication & stated false claims for inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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Completed all task in a timely manner, I really

Completed all task in a timely manner, I really appreciated the video I was able to watch while they conducted the tire inspection

Completed all task in a timely manner, I really

Completed all task in a timely manner, I really appreciated the video I was able to watch while they conducted the tire inspection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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