Reviews
Write a reviewGood variety of cars.
We were first time buyers Gary M. made this a smooth process. I enjoy my car and the warranty they offered me.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I have bought all of my cars from speedway and I have never had a problem. I have always used Gary Mauerman and he os always helpful. I will continuosly return when I am due up for a new vechile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
gary holmes
happy with prior service came back today to look.will most likely purchase again. was treated very fair .am happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Why do they even sell cars
Looked the car up online and it looked ok i got to test drive it the next day and the dealer neglected to tell me the bracks were gone . I still bought it and fixed the brackes for 799 but the weeks that followed since i bought it i have put atleast $5000 in repairs and i wake up today to the front passanger side filled with 2" of water after an overnight storm (windows were not open). Almost forgot to say the coolant is leaking and i have to put in 1 gallon of coolant a week or else the car over heats and the heater dosnt work. Overall i will NEVER buy from this so called dealer again they dont tell you the major problems with the cars and after you buy it they want nothing to do with you. PLEASE LISTEN TO ME NEVER BUY FROM SPEED WAY AUTO MALL THEY WILL RUIN YOU FINANCIALLY.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst car dealership ever
This is the worst car dealership ever. Don't buy anything from them because they don't stand behind anything that they sell. They won't fix anything that is wrong with the car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helpful
Speedway was good to work with. They got back to me with questions I had right away and setup a time for me to do a test drive. They are very nice and respond promptly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was bidding on an 04 Dodge SRT 10 on ebay motors, from...
I was bidding on an 04 Dodge SRT 10 on ebay motors, from Speedway Auto Mall, when it started to look serious I got myself preapproved with the dealership; once this happened they cancelled the auction and wanted to handle it outside of ebay. Not being a big fan of eBay’s policies and fees I went ahead and moved forward with the purchase. The salesman Dave R. assured me that the truck was “Flawless” and didn’t have a “Scratch” on it, nor did it leak a “Drop of Oil”; as they sell all over the world not just the country and would stand behind any vehicle they sold… this was not the case; After the down payment was sent, the financed portion had been paid by the bank and the aftermarket “Bumper to Bumper” warranty was set up and paid for the shipping could be arranged. When I spoke the Transport Driver I told him the truck was in “Perfect Condition” and I expected it to be delivered that way. The Driver called me after he picked the truck up and told me about some “Gouges” under the truck, which were significant to the tune of almost $3,000.00 to repair. He also told me that he pointed this damage out to JR, who is actually Dave R’s boss; I believe he may be at least a partial owner too. I immediately contacted Dave via a phone call, this was the last time he would answer my calls, he said he would check into it and get right back to me…. This has not happened even after several months. Upon delivery of the truck the damage was documented and the fluids checked…. The reason it didn’t leak any oil was because the power steering reservoir was empty; upon filling it with fluid it promptly leaked out. The power steering pump, belt, alternator, and windshield washer nozzles all had to be replaced within the first 14 miles of driving it, even with the “Bumper to Bumper” warranty this cost an additional $200.00 + to fix. Within the first 600 miles the “Brake” and “ABS” lights have come on, and the Navigation System does not work. All of this on a truck which I paid $22,000.00 for then bought a $3,000.00 warranty and then paid $975.00 to have it shipped to my house. NADA on this truck is just shy of this amount for “High Retail”, as this truck had power remote release toneau cover that lined up the rear spoiler and was fully loaded and in such great shape I thought this was still a good deal and went ahead with the purchase. http://www.nadaguides.com/Cars/2004/Dodge/Ram-1500-Pickup-1-2-Ton-V8/RC-SRT-10-V10-6-Spd/Standard-Equipment My wife finally got a hold of JR after a few months of neither him nor his salesman returning phone calls nor emails; he told her they have no intentions of repairing or paying for repairs to the truck because it was sold as is and buyer beware. I guess that is the morale of this story…. BUYERS BEWARE OF SPEEDYWAY AUTO MALL in Machesney Park, Illinois.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car