Shawnee Mission KIA

The service I received on 10/24/20 was NOT satisfactory. Not only did I come for a oil change and tire rotation. There was NOTHING wrong with my tires,... one of my tires did need air because of the weather change. By the time I left one of my tires was almost flat so they checked it out again and found nothing wrong. I went straight home not even 10 minutes away, went to leave 3 hours later, THE SAME TIRE WAS FLAT TO THE GROUND! The next day I had to air it up and go get it checked again, the valve was leaking. So KIA messed up my tire valve! PLUS on top of all this...of course was almost suckered into getting a new car. I told the sales man Goni to not waste my time if what he was trying to sale was not gonna be to my standards which was no money down and cheaper payments. Which he TOTALLY LIED about and wasted 3 hours of my time to try ti sale me a Kia for over $700 a month, my car payment now is $545 I AM TOTALLY DISAPPOINTED IN Shawnee Mission Kia and will never go back to for service ever again.( HAD TO MARK A STAR TO POST "ZERO" STARS FOR ME)

Overall a good but not great experience buying from Shawnee Mission Kia. I would recommend working with Scott. He was thorough explaining all of the... features of the new car and all around a nice guy

I have bought two cars at Shawnee Mission Kia in the last 5 years. The staff is very helpful and friendly, and never pushy. Matt was a new dealer with... SM Kia and did a great job of helping me get into a brand new Soul, even with a trade in that had over 100k miles. Thank you!

I had to go in to get my new key fob synced with my car. While waiting, I went out to look at the new Kias, found one I loved, called my husband to meet... me over there and long story short—I left with a brand-new Kia Sportage. My salesman was Goni Lamthi and he was awesome. Very knowledgeable and was able to answer all my questions. Would highly recommend both Shawnee Mission Kia and Goni.

Joe helped me out today, he was with me as soon as I pulled in and got me started on the paperwork. My wait time was exactly what they said it would be.... Everyone who helped me today was very friendly and welcoming!

The old group of people were alot more friendly. This group is only business. I will continue to have them service my car, but kindness goes a long way.

Awesone experience, best technician. Kept me informed and my repairs were done and completed by the time given to me. Everything was explained and they... didnt try to do more than necessary.

I don't care what I am having donr on my car, but it id always over 2 HOURS wait time. Last time l change took over 2 hours and no one came out till that... time. This time they tell me it can be fixed for under $40.00 and 3 jours later come put to tell me it can't be fixed. 2 hours with an appointment. I am sure it doesn't take to hours to patch and find out it could not be patchef. Then 20 minutes later tell me the new tire is on and ready??? Several people have told me this tire should have been patched with where nail was. Then they tell me no refund for tire tread left on tire. He said you have never given such a deduction. In the past that is why we always bought our tires here. I have not been happy with your service since Michael and his crew left. These younger guys do not offer the service that they delivered every day not even close!! But here I sit over 2 hours for something that I had an appointment and waited to be done.

Begi gave excellent service from my drive in to leaving. Pleased with cost n time to repair. Transportation was secured and returned on time. Kia maintains... its policy in their people and I feel I received it all. Courteous, polite and concerned. I purchased car new 10 years ago. Great car that rarely needed service but I knew Kia would be there. Thank you Begi

Excellent and prompt service. At the outset, the dealer was ready at my appointment time, and the entire service only took one hour. Staff was very friendly.... The waiting room was ample and well stocked.