Reviews
Matthew is a pleasure to work with.
Matthew is a pleasure to work with. He is professional and explains all issues and status promptly and clearly. The technician was thorough and performed the work in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Laurie, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!
Pawel isca great service advisor.
Pawel isca great service advisor. Knows BMWs well and knows offers that BMW has for service. Saved me some money by suggesting a service plan gor oilchange service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, we're happy you found Pawel to be so supportive during your experience here at BMW of Stratham. If you have any further questions, please don't hesitate to reach out!
Service advisors explained everything clearly.
Service advisors explained everything clearly. Everyone is professional and knowledgeable. Always a pleasant experience. My car is now in top shape to pass on to my son.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Amber, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Stratham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good, every step of the process was smooth and
Very good, every step of the process was smooth and timely. Matt does a great job of managing the process. I would strongly recommend BMW of Stratham to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brian, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mathew the service adviser is so knowledgeable and
Mathew the service adviser is so knowledgeable and helpful that he keeps me driving an hour for service rather than going to the BMW dealer in my town
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Great service on this occasion, as always!
Great service on this occasion, as always! Customer service areas were immaculate. Was given nice shuttle to and from home. Lot completely plowed in winter.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Binit provides extraordinary customer service Called me
Binit provides extraordinary customer service Called me by my name No wait Offered loaner when I thought I was getting a ride Car was washed and finished early
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sareen, we're happy you found our staff to be so supportive during your experience here at BMW of Stratham. Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service and staff.
Excellent service and staff. Thorough review of all systems performed in a timely manner. Work was explained in detail including all costs and recommendations/options for consideration.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Janice, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Stratham! Please don't hesitate to reach out if there's anything additional we can do for you.
Matt in service is very attentive and, as usual,
Matt in service is very attentive and, as usual, friendly, polite and respectful. This review requires 25 words. What I've written sufficiently describes my positive experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, we're happy you found our staff to be so supportive during your experience here at BMW of Stratham. Please don't hesitate to reach out if there's anything additional we can do for you.
Service department is not easy to get in touch with!
Service department is not easy to get in touch with! When you call you get someone at home, nobody there to greet you when you go in! I live half the year in Fort Lauderdale and when I go in for service it?s much different!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase