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Reviews

(473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Chevrolet from DealerRater.

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Excellent service and clean facility

The check in and check out process was expedient. Clean and quiet common area to wait while service is being completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Stanleen, Thank you for your awesome review! We certainly try our best! Thank you for your business and your continued loyalty! - Mike Cook, GM

Awesome Service

I liked that I was kept in the loop of what was going on with my vehicle and that the service was relatively quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Sasha, Thank you for your awesome review! We certainly try our best! Thank you for your business and your continued loyalty! - Mike Cook, GM

great service

friendly atmosphere , everyone was really nice too and what ever else to make twenty words on here so that is it, there is twenty .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Diana, Thank you for an amazing review of us! We certainly appreciate your business and your loyalty. -Mike Cook, GM

Great service

Got us in quickly, guys we know there always stop to say hi. Not sure why I need 20 words.......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Ricardo, Thank you for an amazing review of us! We certainly appreciate your business and your loyalty! -Mike Cook, GM

Customer for life

I enjoy everything about Freeway Chevrolet. The sales department is always friendly and never pushy, and the service department is always fast, friendly, and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Gary, Thank you for an amazing review of us! We certainly appreciate your business and your loyalty! -Mike Cook, GM

Service

Working manner and on time exactly they worked on my car since 2012 till now no issues with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Mohammed, Thank you for the great review! We always do our best to get you back on the road in a timely fashion! Thank you for your business and loyalty!

Great service

Your staff is very professional, polite, courteous and efficient. Alan was awesome explaining everything to me and I really appreciated Karen, the shuttle driver, dropping me off at my office and picking me up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Shannon, Thank you for the great review! We always do our best to get you back on the road in a timely fashion! Thank you for your business and loyalty! -Mike Cook, GM

Great Service Department

My service advisor was sympathetic to my tight schedule and wasn't pushy about what repairs were recommended compared to what was needed immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Brandon, Thank you for the great review! We always do our best to get you back on the road in a timely fashion! Thank you for your business and loyalty!

Great Service

My service rep. Scott is so friendly and competent, my truck is in good hands when I leave it with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Larry, Thank you for the great review! Scott does a great job for us and we are glad you got to work with him! We always do our best to get you back on the road in a timely fashion! Thank you for your business and loyalty! -Mike Cook, GM

Clean facility, efficient service

Your sales representative John Miller. A real asset to your sales organization. Our friend told us about Freeway Chevy, there quality service and sales organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Wendy, Thank you so much for the great review! John has been here a long time and he does a great job for us. We are glad you got to work with him! Thank you for your business and your loyalty and Congrats on the new ride! -Mike Cook, GM