Jay Buick GMC

The service department was so wonderful, my car was having problems and I pulled in to the service department without an appointment, I was taken care of with hesitation.

Nicole was extremely helpful and knowledgeable about the vehicle. The car was sold before we were ready to purchase and she and the Manager went out of their way to find another for us. The staff at Jay Buick made us feel like family!

The staff in the service department at Jay Buick are professional, kind, knowledgeable and honest.

Personable. Reliable. Capable. The staff had the ability to deliver a product that was unexpected yet perfect!

Everyone was kind and helpful Alann Sawyer my salesman was Fantastic and the manager Dalton was phenomenal and the finance lady was exceptional. Everything was very smooth. I can't remember her name is either Melissa or Jennifer I can't remember the finance lady name but it was just so smooth like I was in and out within an hour and I just wanna thank them forever for helping me.

Mike worked with Naldo and we really appreciated both of them and their involvement. I will say we are not happy to have to wait over a week to have a most likely faulty back safety sensor to be LOOKED AT on a car that was TWO DAYS OLD! The answer from someone in service was "sometimes it is the weather!" Please! That's not a valid answer and an insult to our intelligence and experience. We have had two previous enclaves and the safety sensors all worked for five years throughout all weather situations. The wait and snack area is really underwhelming compared to Aurora Ram and Tim Lally. At least refill the snacks while people are waiting for their repairs. I think the Floor Mgr. is Dalton? and he was very helpful and nice.

The customer service team at Bedford GMC, namely Bryan and Grace are always on top of things. It?s a pleasure to take my car there.

Dave is the man - excellent customer service! Love the communication too! He has great hair!

The people at Jay GMC Buick are friendly and easy to work with. Great location too.

Michael is very skilled at selling cars and experienced. We also really like Naldo and his quiet manner and principles. We really appreciated Melissa and how easy she made the form signing. This is our 4th Buick that we have purchased from Jay Buick.