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Jay Buick GMC

(438 reviews)
Visit Jay Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award

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New (866) 247-6056 (866) 247-6056
Used (866) 247-6191 (866) 247-6191
Service (866) 247-7369 (866) 247-7369

Inventory

See all 158 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Welcome to Jay Buick GMC. Jay is your trusted Buick GMC Cleveland dealer. Find us on the historic Bedford Automile. We have been serving the greater Cleveland area since 1956 with one of the last family owned dealerships in the area. What does this mean for you as our customer? It means we know our business; we excel at customer service and can offer you the best deal when it comes to the purchase of a new Buick GMC or pre-owned vehicle. Come visit us experience the difference and find out why we have been in business for over 50 years.
Why Would You Go Anywhere Else?

Service center

Phone number (866) 247-7369

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Buick GMC from DealerRater.

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Dalton is very great to work with and all of the employees are very friendly.

Dalton is very great to work with and all of the employees are very friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a great experience with Dalton and our friendly team at Jay Buick GMC. Your feedback is appreciated, and we look forward to assisting you again in the future! Jay Buick GMC Bedford Team

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The people were friendly and helpful.Would use this dealership again in the future if the need arises

The people were friendly and helpful.Would use this dealership again in the future if the need arises

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re pleased to hear that you found our staff at Jay Buick GMC friendly and helpful. Our team hopes to assist you again in the future when the need arises. Your support means a lot to us! Jay Buick GMC Bedford Team

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Working with Mark T. was very good, even with GM Allocation problems. I would recommend him.

Working with Mark T. was very good, even with GM Allocation problems. I would recommend him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad to hear that you had a positive experience working with Mark at Jay Buick GMC Bedford, despite the GM allocation challenges. Your recommendation means a lot to us. Our team appreciates your support and looks forward to the chance to deliver an improved experience next time! Jay Buick GMC Bedford Team

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Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family.

Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

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I never realized car buying could be so hassle-free. I am completely satisfied with Jay Buick! Everyone was very friendly and efficient!

I never realized car buying could be so hassle-free. I am completely satisfied with Jay Buick! Everyone was very friendly and efficient!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your car-buying experience at Jay Buick GMC Bedford was hassle-free and that our team made you feel welcome. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to assisting you again in the future! Jay Buick GMC Bedford Team

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I was totally satisfied with my service on 6/12/26. Michael Croom was very helpful

I was totally satisfied with my service on 6/12/26. Michael Croom was very helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you were totally satisfied with your service on 6/12/26 at Jay Buick GMC Bedford. It’s great to know that Michael was able to assist you effectively. We appreciate your feedback and look forward to seeing you again! Jay Buick GMC Bedford Team

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Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases.

Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Cody! We’re thrilled to hear that you had a positive experience with us at Jay Buick GMC Bedford. It’s great to know that our team made your vehicle maintenance process smooth and helpful. We look forward to seeing you again for your future service and purchases! Jay Buick GMC Bedford Team

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This was my second lease from Jay Buick. The team, especially salesman Sean Prude, was outstanding. The leasing experience was not stressful.

This was my second lease from Jay Buick. The team, especially salesman Sean Prude, was outstanding. The leasing experience was not stressful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad your second lease from Jay Buick GMC Bedford went so smoothly and that Sean provided you with outstanding service. We appreciate your trust in us and look forward to assisting you again! Jay Buick GMC Bedford Team

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Best salesman and dealership in Cleveland, Ohio Mike Croom is patient honest and dedicated to making sure the customer is satisfied this is my third vehicle that I have purchased from Mike Croom @Jay Buick I have been satisfied every time.

Best salesman and dealership in Cleveland, Ohio Mike Croom is patient honest and dedicated to making sure the customer is satisfied this is my third vehicle that I have purchased from Mike Croom @Jay Buick I have been satisfied every time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're pleased to hear about your positive experiences with Mike at Jay Buick GMC Bedford. It's great to know you've found the perfect vehicle with us multiple times. We appreciate your loyalty and look forward to seeing you again for your next purchase! Jay Buick GMC Bedford Team

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The team was professional and kind. they made my service experience easy and affordable as usual

The team was professional and kind. they made my service experience easy and affordable as usual

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that our team at Jay Buick GMC Bedford provided you with a professional and kind service experience. Making your visit easy and affordable is always our goal. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

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See all 438 reviews