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Jay Buick GMC

(511 reviews)
Visit Jay Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (866) 247-6056 (866) 247-6056
Used (866) 247-6191 (866) 247-6191
Service (866) 247-7369 (866) 247-7369

Inventory

See all 174 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Welcome to Jay Buick GMC. Jay is your trusted Buick GMC Cleveland dealer. Find us on the historic Bedford Automile. We have been serving the greater Cleveland area since 1956 with one of the last family owned dealerships in the area. What does this mean for you as our customer? It means we know our business; we excel at customer service and can offer you the best deal when it comes to the purchase of a new Buick GMC or pre-owned vehicle. Come visit us experience the difference and find out why we have been in business for over 50 years.
Why Would You Go Anywhere Else?

Service center

Phone number (866) 247-7369

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Buick GMC from DealerRater.

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My overall experience at Jay Bucik GMC/ Beford has been TOP TIER Quality Service, Professionalism and Excellent Customer Service. Brian in the Service Department is Customer Excellence Personified!!! I trust the feedback i receive from the Team. I am treated like Family & that makes ALL the difference t me. My next care will be bought at Jay Buick GMC. Thank- You, Dee Kincaid

My overall experience at Jay Bucik GMC/ Beford has been TOP TIER Quality Service, Professionalism and Excellent Customer Service. Brian in the Service Department is Customer Excellence Personified!!! I trust the feedback i receive from the Team. I am treated like Family & that makes ALL the difference t me. My next care will be bought at Jay Buick GMC. Thank- You, Dee Kincaid

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was impressed about the customer service. When the car was made ready I love the big bow and full tank of gas. Sell personal was very knowledgeable funny and very polite.

I was impressed about the customer service. When the car was made ready I love the big bow and full tank of gas. Sell personal was very knowledgeable funny and very polite.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Quick and easy. Most of my deal was done before I came in to sign.

Quick and easy. Most of my deal was done before I came in to sign.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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The whole process was straightforward and client centric. Was actually detoured from spending more money unnecessarily. Simple fixed my problem I will definitely be a client for life

The whole process was straightforward and client centric. Was actually detoured from spending more money unnecessarily. Simple fixed my problem I will definitely be a client for life

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service always taken my car to this facility never had a problem with anyone. I will continue to bring my car if anything goes wrong.

Excellent customer service always taken my car to this facility never had a problem with anyone. I will continue to bring my car if anything goes wrong.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Exceptional customer service. Actually care for the happiness and satisfaction of the customer. I will continue to purchase from them!

Exceptional customer service. Actually care for the happiness and satisfaction of the customer. I will continue to purchase from them!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was my first time in Jay Buick. I was just starting the car buying process- which is never my favorite activity. Jacob Newby helped me and made it into an easy and enjoyable experience. He was the best car salesperson I have ever had the pleasure of working with. His professionalism and genuine care for his customer really stood out.

It was my first time in Jay Buick. I was just starting the car buying process- which is never my favorite activity. Jacob Newby helped me and made it into an easy and enjoyable experience. He was the best car salesperson I have ever had the pleasure of working with. His professionalism and genuine care for his customer really stood out.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dave is a great worker in the Service Department. Very helpful and kind in doing his job!!

Dave is a great worker in the Service Department. Very helpful and kind in doing his job!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jay Buick hands down was the best experience I've experience with a car dealership, Especially dealing with the salesman Laurence. Above and beyond service. Ten across the board. Thank you all for your help.

Jay Buick hands down was the best experience I've experience with a car dealership, Especially dealing with the salesman Laurence. Above and beyond service. Ten across the board. Thank you all for your help.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Like that when I arrived, I didn't have to wait to be serviced. Service didn't take as long as I thought it would. My car got washed, but they didn't dry it, so I had to drive home with a wet car. They need to dry the car after it's washed.

Like that when I arrived, I didn't have to wait to be serviced. Service didn't take as long as I thought it would. My car got washed, but they didn't dry it, so I had to drive home with a wet car. They need to dry the car after it's washed.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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